Amazing Support I had a last- minute issue submitting my Nebosh exam, I panicked and sent Shaharazad whatsApp message, she replied right away. She made sure I got help and the clear guidance took so... See more
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Review summary
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Reviews shaping this summary
Ahmed was extremely thorough, he walked me through the question paper. Made sure I understood what was required by Nebosh. He was measured in his approach, patient and used relatable examples. Re... See more
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I don't think I would've registered already if it wasn't of an outstanding guidance,professionalism and prompt response from Shaharazad. She made everything look simple and straight forward in a way t... See more
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I can't enroll in an online class due to childcare and the nature of my job, so I am enrolling in e-learning courses. The e-learning platform is user-friendly, mobile-friendly, and glitch-free, and I... See more
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Company details
Written by the company
SHEilds - Safety - Health - Environment SHEilds specialise in providing occupational health and safety training to both companies and individuals. We work with awarding bodies NEBOSH, IOSH & ProQual
Contact info
SHEilds Ltd West Court, Hesslewood Hall, Ferriby Road, City: Hessle, County: East Riding of Yorkshire, HU13 0LH, Hull, United Kingdom
- +44 (0) 1482 806 805
- success@sheilds.org
- www.sheilds.org
4.8
Excellent
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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I love the way Rob handles issues…
I love the way Rob handles issues concerning students matters. He guides you for you to feel comfortable. When you get emotional, Rob will be calm to explain things to you. He has been the reason l love SHEILDS.....
6 July 2026
Reply from SHEilds Ltd
Hi Samuel,
Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with us. Robert truly is a valued member of our team, and we’re so pleased that his support made a difference to your journey.
We wish you every success as you continue your studies.
Best regards,
SHEilds
New course enrolment
Loved Basil's extended hand in making sure i selected the right course to support the IGC i recently passed,turned out to be a masterstroke in helping me secure a better position at my work place soon after finding out about my new course enrolment
30 June 2026
Unprompted review
Reply from SHEilds Ltd
Hello Maxwell,
Thank you for your excellent feedback. We are proud of our team at SHEilds, and We are delighted that you received great help too. Basil is a true star!
Kind regards
SHEilds
The learning was very great
5 July 2026
Reply from SHEilds Ltd
Hello Kennedy,
Thank you for sharing your experience with us and providing great feedback.
If you have any questions, please do not hesitate to contact us.
Kind regards,
SHEilds
The course was excellent
The course was excellent - right amount of information, use of videos to bring things to life, and mock test to help one remember the information in each module. The online page was easy to navigate and very good UI.
8 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Eddy,
Thank you for the excellent feedback.
I am so happy to hear that you are enjoying the course. We wish you all the best with your studies!
Kind regards,
SHEilds.
I had a great experience with The…
I had a great experience with The SHEilds. From my first enquiry to completing my enrolment, the process was smooth and professional. They offer a great range of health and safety courses, and their support gave me confidence that I had chosen the right training provider. A special thank to Leah, who made my enrolment a huge success. She was knowledgeable, patient, and always happy to help. I highly recommend The SHEilds.org to anyone looking to develop and advance their health and safety career.
8 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Amos,
Thank you for your wonderful review!
We're delighted to hear that you had such a positive experience with our team and found our support valuable. Leah is a valued member of our team, and she will be thrilled to know that her efforts made a positive impact on your experience.
We wish you every success in your academic journey and look forward to assisting you again in the future.
Best regards,
SHEilds
Madam Shaharazad has a best Service for…
Madam Shaharazad has a best Service for real interns of everything guidance and advice(hospitality)
8 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Karim,
Thank you for your kind words! We're thrilled to know that you had an amazing experience with us.
We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.
Warm regards,
SHEilds
Sheilds Ltd is so good everyone to join.
Am so much obliged to ShEilds Ltd as my trainer, I have acquired a lot and experience in "Hazard finding, control measures of Risk when occurrs and how to apply into proactive solutions in Risk Assessment" so much appreciation you my trainers.
28 March 2026
Reply from SHEilds Ltd
Hello Martin,
Thank you for sharing your review, we are thrilled to hear that you are enjoying your course with SHEilds Ltd.
Kind regards,
SHEilds Ltd.
Leah was very fantastic at booking my…
Leah was very fantastic at booking my course, very patient with payment delays, caring.
7 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Gintare,
Thank you for sharing your experience, Leah is the best! We wish you all the best with your studies!
Kind regards,
SHEilds Ltd.
My IGC1 very bad to me
My IGC1 very bad to me, I not give up Still take re sit on 5 Aug. I hope can doit and pass on the second time. I study NEBOSH with 0 to pass InshaAllah..Wish me luck.
3 July 2026
Reply from SHEilds Ltd
Hello Azizan,
Thank you for your review, we wish you all the best with your exam resit. Please do not hesitate to reach out to our tutor team should you need any guidance on your exams.
Kind regards,
SHEilds Ltd.
They were very helpful while assisting…
They were very helpful while assisting me with making my payments. Their responses were quick, professional, and courteous throughout the conversation. The call quality was excellent, and their English was very clear and easy to understand, which made the entire process smooth and efficient.
6 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Noel,
Thank you so much for your kind words! We’re absolutely delighted to hear that you had such a positive experience with us.
We really appreciate the trust you’ve placed in us, and it’s been a pleasure being part of your learning experience. Wishing you every success as you continue your studies.
Warm regards,
SHEilds
Timely and highly professional…
Timely and highly professional assistance from Shaharazad,my course advisor. Patient, polite and open for continuous professional help. Grateful
6 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Batsirai,
Thank you for sharing your experience with us! We wish you all the best with your studies!
Kind regards,
SHEilds Ltd.
Excellent customer service customer service by Shaharazad…
Excellent customer service Shaharazad. It was a great pleasure having you as my course advisor.
6 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Nathan,
We are thrilled to hear that you were provided with excellent customer service! We wish you all the best with your studies!
Kind regards,
SHEilds Ltd.
I had a great experience with…
I had a great experience with Shaharazad that helped me though
6 July 2026
Unprompted review
Reply from SHEilds Ltd
Hi Candy,
Thank you for your wonderful feedback. We take pride in being part of your amazing journey and wish you all the best with your studies. Shaharazad is truly a star!
Please don't hesitate to contact us if you need assistance with anything else.
Best regards,
SHEilds
Great support in NEBOSH Diploma questions
I had a great support in reviewing my questions after i failed DI1 exam twice.
The review was done by Ahmed Tahir Chohaun.
I had several questions bout my paper and he managed to answer all of them.
Thanks for support.
6 July 2026
Unprompted review
Reply from SHEilds Ltd
Hi Dilara,
Thank you for your kind words! We're thrilled to know that you had an amazing experience with us. Ahmed is fantastic!
We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.
Warm regards,
SHEilds
The Best
i found the services of this company very nice an of high standard. Their tutors team are actually doing a great job in solving learners worries an i sees it to be the best company to do courses.
3 June 2026
Unprompted review
Reply from SHEilds Ltd
Hello Kenne,
Thank you for your 5 star review! We are happy to hear about your experience with our tutor team!
Kind regards,
SHEilds Ltd.
You have a great platform
You have a great platform, well oragised procedures and good tutors
1 July 2026
Reply from SHEilds Ltd
Hello Fathel,
Thank you for sharing your feedback,we are thrilled to hear that you are enjoying your course!
Kind regards,
SHEilds Ltd.
Am coming to four months since I…
Am coming to four months since I registered and I have been paying I only missed one month but most of my elements are locked and I have completed only 19% of the lesson. Please tell me why
3 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Moses,
Thank you for your review, please note that for the course you are enrolled on, it must be completed in chronological order. The next element will only unlock once all sections of the current element is completed.
Please do not hesitate to reach out should you need any further guidance.
Kind regards,
SHEilds Ltd.
good customer service by Yolandi kudos…
good customer service by Yolandi kudos lady
3 July 2026
Unprompted review
Reply from SHEilds Ltd
Hello Simon,
Thank you for your review. We are thrilled to hear that Yolandi was able to assist you!
Kind regards,
SHEilds Ltd.
Excellent customer service and overall…
Excellent customer service and overall staff very helpful.
However, I found study material very general, without highlighting the importance part of each element, and constantly updating
Personally, I would choose a different provider, should I decide to go for Diploma.
30 June 2026
Reply from SHEilds Ltd
Hello,
Thank you for your review. We are happy to hear that you were provided with excellent customer service! Please note we do provide a variety of resources to students to help assist with the course content, such as webinars, and we do have tutor support available for any queries.
Please do not hesitate to reach out to us should you have any queries,
Kind regards,
SHEilds Ltd.
Reply from SHEilds Ltd
Hello Shahid,
Thank you for your excellent feedback.
If you have any questions or need further assistance, please don't hesitate to reach out.
Best regards,
SHEilds
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