SHEilds Ltd Reviews 7,890

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitude, making interactions pleasant and productive. Many people highlight the exceptional customer service, noting the personalized and understanding approach. The service provided is frequently described as excellent, with consumers appreciating the efficiency and ease of their overall experience, including quick response times and a smooth user experience. However, some customers also noted issues with the user experience, specifically mentioning dissatisfaction with the fonts and bright background of the platform, which caused eye fatigue. Additionally, a few people expressed concerns about a perceived lack of connection between the company and its customers.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the staff for their helpfulness,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers praise the... See more

Customer service

Consumers find customer service to be positive. Many reviewers praise the helpfulness and kindness of staff,... See more

Service

Clients share positive opinions on service, consistently highlighting the helpfulness and efficiency of the... See more

Response time

Reviewers consistently express satisfaction with the promptness of responses. Customers highlight the... See more

Based on these reviews

Rated 5 out of 5 stars

Having only just started the course a couple of weeks I have contacted the tutors several times to clarify different points. I am very impressed with the timeliness of the response, ie, same day or fo... See more

Company replied

Rated 5 out of 5 stars

My colleague and I are very excited to embark on the Nebosh Certificate journey. The whole registration process was professional and seamless. Yolandi van Wyk even met with us so we could discuss the... See more

Company replied

Rated 5 out of 5 stars

I've recently extended my access to SHIELDs international diploma curriculum, which, in my opinion, already working in the Health and Safety sector, is top-notch. In the process of extending, costumer... See more

Company replied

Rated 5 out of 5 stars

Yolandi Van Wyk has been excellent in helping me apply and through the registration process. Such a great service she provided and very friendly and professional. She is a great addition to the tea... See more

Company replied


Company details

  1. Class
  2. Occupational Safety and Health
  3. Safety and Work Wear Store
  4. Training School

Written by the company

SHEilds - Safety - Health - Environment SHEilds specialise in providing occupational health and safety training to both companies and individuals. We work with awarding bodies NEBOSH, IOSH & ProQual


Contact info

4.8

Excellent

TrustScore 5 out of 5

8K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service and wonderful

Great customer Servic and very kind Maisie was extremely helpful and has a listenings skills. She helped me to arrange support tutors to disk my Risk Assessment.

I really enjoyed friendship and helpful I received she is asset to the organisation

17 April 2026
Unprompted review
Rated 5 out of 5 stars

excellence response

The immediate response and complete guidance from the course advisor (Mr. Ajmal) left me stunned. I am highly satisfied with the way of his communication. Thanks

16 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Jawad,
Thank you so much for taking the time to share your positive feedback with us! We are thrilled to hear that your experience was excellent and that our team provided you with great service. Ajmal is fantastic.
We wish you all the best with your studies.
Please don't hesitate to reach out if you need anything else - we are always here to help in any way we can!
Kind regards
SHEilds

Rated 5 out of 5 stars

My experience with SHEilds

I signed up for the NEBOSH certificate and diploma course in November 2025 after looking at many different Health and Safety course content providers. I am glad I chose SHEilds because the study materials and other help, like being able to ask tutors and customer service for clarification, have been very helpful so far.

13 April 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Satish
Thank you for your excellent feedback. We are proud of our team at SHEilds, and We are delighted that you received great help too.
We wish you all the best with your studies.
Please don't hesitate to contact us with any questions.
Kind regards
SHEilds

Rated 5 out of 5 stars

My deepest thanks, especially to Maryam Shah. She has done an excellent job and shown great dedication in resolving issues.

Excellent team! In special to Maryam Shah. She has done an excellent job.

13 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Thiago

Thank you for sharing your experience with us. We are thrilled to hear that our team provided you with great service! Maryam is a star!

Please do not hesitate to contact us with any queries,

Kind regards,
SHEilds Ltd

Rated 4 out of 5 stars

Webinars are good and understandable.

Webinars are good and understandable.
SHEILDS is a good provider of the courses.

8 April 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Tafadzwa,
Thank you for sharing your experience with us and providing great feedback.
We wish you all the best with your studies.
If you have any questions, please do not hesitate to contact us.
Kind regards,
SHEilds

Rated 5 out of 5 stars

Excellent

Materials, Tutors are all very helpful.

22 March 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Tomas,
Thank you for your excellent feedback. We are proud of our team at SHEilds, and We are delighted that you received great help too.
Please don't hesitate to contact us if you have any questions.
Kind regards
SHEilds

Rated 5 out of 5 stars

Had my first video meeting with my…

Had my first video meeting with my Shield's assessor Shaun today and he was very helpful and informative. Wish I had contacted him much earlier. Thank you again.

15 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Karl,

Thank you for your kind words! We're thrilled to know that you had an amazing experience with us.

We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

From Start to Success: A Well-Guided (Shield) NEBOSH Journey

I would like to express my sincere appreciation for Mr. Ahmad Tahir Chohaun, my tutor at Shields, for his excellent guidance and support throughout my NEBOSH journey. From the very beginning, he was always approachable, responsive, and supportive. The exam partner Shields syllabus was well-structured, and with the continuous guidance, I was able to navigate it effectively. I’m pleased to share that I successfully passed my exam and completed my NEBOSH certification.

15 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Dr. Sarah,

We are thrilled to hear that you successfully completed your course and had a fantastic experience! Your accomplishment is truly commendable, and we are proud to have played a part in it. Ahmad truly is one in a million, and we feel so fortunate to have him on our team.

If there is anything else we can do to assist you, please don't hesitate to reach out to us. We're always here to help!

Best regards,

SHEilds

Rated 5 out of 5 stars

Having only just started the course a…

Having only just started the course a couple of weeks I have contacted the tutors several times to clarify different points. I am very impressed with the timeliness of the response, ie, same day or following morning. The tone of the reply is business-like, with no personal or comments or negativity. The answers given are in-depth and not just 'Yes and No'. To date, I am very satisfied with all aspects of the course .

15 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Ian,

Thank you for your kind words! We're thrilled to know that you had an amazing experience with us.

We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

In a period where fraud and scam has…

In a period where fraud and scam has been the headlines, I was very scared to make this bold move. I was very convinced and satisfied with the calmness, patience and tolerance I received from Mr. Ashu.
With all the delays and probing dlfrom my side, he was very helpful to me till the end.
Thank you alot Mr. Ashu, your customer service level is top notch 👌 👍.

13 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Elijah,

Thank you for sharing your experience with us. We are thrilled to hear that our team provided you with great service!

Please do not hesitate to contact us with any queries,

Kind regards,
SHEilds Ltd

Rated 5 out of 5 stars

A vote of thanks.

It's a great team of people who listen and offer support to the client to meet their needs.

2 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hi Kisitu,

Thank you for your excellent feedback. We are proud of our team at SHEilds, and We are delighted that you received great help too.

We wish you all the success in your academic pursuits and look forward to serving you again in the future.

Best regards,

SHEilds

Rated 5 out of 5 stars

Great feedback from SHEilds tutor Ketty Mupakwa

Great feedback from SHEilds tutor, Ketty Mupakwa from NEBOSH NG1 mock paper, gave full and clear information I need to improve and gain higher marks in my upcoming exam.

Many thanks !

8 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Michael,

Thank you for sharing your experience with us. We are thrilled to hear that our team provided you with great service!

Please do not hesitate to contact us with any queries,

Kind regards,
SHEilds Ltd

Rated 5 out of 5 stars

I have been on an incredible learning…

I have been on an incredible learning journey with SHEilds! I previously completed my IOSH and NEBOSH IGC with them, and the experience was so outstanding that I had no hesitation in returning to pursue my NEBOSH Diploma.

13 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Aqeel,

I am so happy to hear that you are enjoying the course. We wish you all the best with your studies!

Kind regards,
SHEilds.

Rated 5 out of 5 stars

Accounts Update and Payments

When I visited the SHEilds Office at Cearwater Offices, I was served by Ms Jesicca Fourie who provided me with all the information I needed for myself and my niece Georgina Patsanza's accounts. She professionally explained all that I needed to understand including information on examination fees and how I shall need to make payments and when I left SHEilds Offices I was honestly and truly satisfied by her level of patience and explanations.

10 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Kudakwashe,

Thank you for your kind words! We're glad to hear that you had a smooth and efficient experience. Our team takes pride in providing attentive support every step of the way, and it's great to know that our efforts made a positive impression. Jessica is fantastic!

We truly appreciate your feedback and look forward to assisting you again in the future!

Best regards,

SHEilds

Rated 5 out of 5 stars

Professional

Thank you to my course advisor for her patience, kindness and professionalism. My enquiry started mid 2025 and I only registered recently. Thank you Shaharazad Adams, always responsive even though we are in different cities, whilst "holding my hand" allowing me the time to understand the courses offered, tuition fees, processes and going the extra mile on my behalf. The Experience has been great thus far and feel at ease that I chose Shields to complete my online education.

1 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Saamia,

We greatly appreciate your review!

We are thrilled to hear that our team has been able to provide you with exceptional service and that you have found our assistance to be of value. Shaharazad is a star!

We wish you all the success in your academic pursuits and look forward to serving you again in the future.

Best regards,

SHEilds

Rated 5 out of 5 stars

Excellent.

7 April 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello DIMITRIS,

Thank you for your excellent feedback. We are fortunate to have an excellent set of team members who go above and beyond.

If you require any further assistance, please do not hesitate to contact us.

Best regards,

SHEilds

Rated 5 out of 5 stars

Saluting SHEilds team for student support

I just love the way SHEilds team supports us (the students) throughout the study journey and any other related queries.

10 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hi Nicodemus,

Thank you for your excellent feedback. We value your kind words and will endeavour to continue providing a high level of service for our customers.

We truly appreciate your trust in us and wish you all the success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

Practicality of content delivered

Practicality of content delivered

7 April 2026
SHEilds Ltd logo

Reply from SHEilds Ltd

Hi Samuel,

Thank you for your fantastic five-star review! We are thrilled to know that we were able to exceed your expectations.

Should you need any further assistance, feel free to reach out—we're here for you!

Best regards,

SHEilds

Rated 5 out of 5 stars

A Team that always there to support

I love I how your team always there for support, thank you.

9 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hi Lawko,

Thank you for your kind words! We're thrilled to know that you had an amazing experience with us.

We genuinely appreciate your trust in us and extend our best wishes for your success in your studies.

Warm regards,

SHEilds

Rated 5 out of 5 stars

SHIELDS International Diploma extension

I've recently extended my access to SHIELDs international diploma curriculum, which, in my opinion, already working in the Health and Safety sector, is top-notch. In the process of extending, costumer service and guidance was above reproach. I've particularly received expert guidance, advice, and support from Leah Frayne, who guided me every step of the way, answered all my questions quickly, expertly, and motivated me to complete the program. Thank you Leah!

7 April 2026
Unprompted review
SHEilds Ltd logo

Reply from SHEilds Ltd

Hello Carlos,

Thank you for your fantastic five-star review! We are thrilled that our team was able to exceed your expectations. Leah's exceptional work ethic truly distinguishes her, and we are proud to have her on our team.

Should you need any further assistance, feel free to reach out—we're here for you!

Best regards,

SHEilds

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