Sheilas' Wheels Reviews 

33,121
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 11,706 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive and excellent pricing, often noting significant savings compared to other providers. Many people found the online process straightforward, easy to navigate, and user-friendly, appreciating the clear information and quick completion. The overall service is consistently described as first-class, with consumers highlighting hassle-free interactions and a smooth experience. However, some customers also noted dissatisfaction with renewal quotes, reporting instances where their car insurance premiums significantly increased compared to previous years or other insurers without clear justification.

What people talk about most

Price

Consumers generally find the pricing to be very competitive and reasonable, with many reporting significant... See more

User experience

People report positive experiences with user experience, finding the process quick, easy, and professional.... See more

Website

Customers consistently note positive experiences with the website, finding it quick, easy to use, and... See more

Service

Customers had positive experiences with service, often highlighting the ease, clarity, and efficiency of the... See more

Value for money

Reviewers mention positive feedback about value for money, often highlighting competitive pricing and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick and easy online quote and fast no-hassle payment online. Really user friendly and convenient. Reasonable price with adequate level of cover. Found cheaper cover elsewhere, but it's from Axa,... See more

Company replied

Rated 5 out of 5 stars

Been with them for two years now. Wasn’t happy when I received my renewal for car insurance which was £17 a month higher than the current one and £30 a month higher than another insurer. Spoke to the... See more

Company replied

Rated 5 out of 5 stars

Website was very easy to navigate to set up the policy. A couple of weeks until it actually starts. Price was excellent - £300 saving on my renewal with another company for the same level of cover. B... See more

Company replied

Rated 5 out of 5 stars

It was quick and easy online through money supermarket and then to Sheila’s wheels site Cover appeared comprehensive just like others and price slightly cheaper


Company details

  1. Insurance Agency

Information provided by various external sources

We’ve been around since 2005, and a lot has changed since then, we not only insure your car but also your home and holidays. Did you know kids who permanently live with you go free on all our travel policies? Up to the age of 22 if they’re in fulltime education! Oh, and our biggest kept secret it that we insure men on all our insurance products, and always have done!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

33K reviews

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Asks customers to review

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4.6

All reviews

(33,121)

11,225 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

helpful person on SW chat support

Got to SW through compare the market so easy. Then tried to sign up and got into a deadly loop where said my email address was already registered so please use another one which I do not have - so stuck. Used SW chat and spoke to Nonhlakanipho nokwanda who was really helpful, managed to remove the old email so all clear to go and worked fine. So a good result.

13 July 2026
Unprompted review
Rated 1 out of 5 stars

Increased my renewal by over a thousand…

Increased my renewal by over a thousand pounds with no justification as I have a clean licence and no accidents on record. I was getting online quotes for much cheaper so I think this is terrible that they can do this and should be more regulated. I wouldn't recommend.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Hi there, Sheila wheels, very good practice and reliable.

Hi there, good morning, my name is Bashiru Olaide, I recently joined Sheila wheels, I found the practice very helpful and encouraging, I will continue to patronising Sheila wheels to family and friends to enjoy the awesome practice.
Guys you're doing good, continue your incredible performance.
God bless Sheila and God bless you all.

17 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review!

Rated 5 out of 5 stars

Completing the forms was easy and…

Completing the forms was easy and straightforward. All the answer choices I needed were available, unlike other insurers that limit options and make it difficult to select the correct response. There was no hidden information, no forced selections, and every question was clear. Overall, I was very satisfied with the clarity and simplicity of the process.

14 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review!

Rated 4 out of 5 stars

First timer

I used compare the market and Sheila’s Wheels came up with the best price for what I was looking for. This is my first time insuring my vehicle with Sheila’s Wheels. I’ll come back this time next year to let y'all know whether I’ll be re-insuring with them - this will obviously depend upon the price.

16 July 2026
Unprompted review
Rated 1 out of 5 stars

Disgusting company.

Disgusting company.
Cancelled my insurance without proper contact thrn made me pay all outstanding balance twice and still did not issue me my no claims bonus

16 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We are sorry to hear about your experience

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can raise this with the relevant team

Sheilas' Wheels

Rated 4 out of 5 stars

Experience Good

Experience Good. Apart from forgetting to put the (ghost-11) immobiliser on my quotation tried to get torch but no luck

16 July 2026
Unprompted review
Rated 4 out of 5 stars

competitive

Very Reasonable and competitive

11 October 2025
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review!

Rated 1 out of 5 stars

after completing and paying for…

after completing and paying for insurance,and calling them to correct a mistake on paperwork they cancelled my policy,Ipayment taken 1hour still waiting for my money to be returned over 2 weeks shamfull, avoid look elsewhere.

1 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

We're sorry to hear about the issues you've experienced.

We kindly suggest sending your review and policy information to us at trustpilot.feedback@esure.com and we can raise this with the relevant team

Sheilas' Wheels

Rated 5 out of 5 stars

A pleasant experience.

It was very easy to follow the website instructions.I felt comfortable when filling in the required information.
Happy with the outcome.

16 July 2026
Unprompted review
Sheilas' Wheels logo

Reply from Sheilas' Wheels

Thank you for the kind review!

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