Seventhstitch Reviews 

1,632
TrustScore 3 out of 5

2.9

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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, most reviewers were somewhat happy with their experience overall. Many customers find the products comfortable, well-made, and appreciate the fast delivery services provided for their purchases. Consumers frequently state that items like mattress toppers and duvets deliver great overall value and ensure a cosy night. However, some people mentioned issues with product descriptions not matching what actually arrived, noting incorrect materials or thinner padding than expected. Others experienced delivery delays, missing packages, and significant difficulties with returns or obtaining full refunds for faulty items. Buyers also expressed frustration when trying to resolve these problems through customer support teams.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing starkly contrasting experiences. While many... See more

Quality

Reviewers mention ambiguous feedback about quality, as experiences vary significantly among buyers. Many... See more

Delivery service

Consumers have mixed experiences with the delivery service, reflecting high disagreement. While many... See more

Order

Clients share negative opinions on order, consistently expressing deep frustration with missing shipments,... See more

Refund

Customers consistently note negative experiences with refund processes, highlighting a general lack of... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The description on their website was incorrect in that it didn't mention a sateen finish to the sheet. I purchased the same item a few years previously which was perfect, however the product had chang... See more

Rated 3 out of 5 stars

The sheets are good value with faint stripes and have a nice satin feel to them. Downgraded to three stars because Evri didn't come on the day or time specified.

Rated 4 out of 5 stars

Lovely mattress cover but not as comfortable as I thought it would be going off the description. I had one from Debenhams same size but definitely more comfortable

Rated 4 out of 5 stars

The mattress topper is deep and well padded and feels snug on the bed, so overall a good product.what was less good was the response when tracking indicated it had been delivered when it hadn't. The r... See more


Company details

  1. Bedding Store

Written by the company

SeventhStitch is a Brand Registered under Trade Mark UK00003330482 For Exclusive bedding and home textile products. We offer a wide range of complete Bedding sets which include Duvet cover set, Fitted sheet, Flat sheet, Mattress protectors & Towels. These come in Fine organic cotton and being manufactured and stitched at our state of the art units. We believe in maintaining the trust and supplying quality products to our valuable customers as per their exact requirements. Our customers are our main priority and we feel proud & honored to serve them


Contact info

2.9

Average

TrustScore 3 out of 5

2K reviews

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1-star

Asks customers to review

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Hasn’t replied to negative reviews

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2.9

All reviews

(1,632)

90 reviews in the last 12 months

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Rated 1 out of 5 stars

Questionable material

the super king fitted sheet labelled as 600 thread count 100% Egyptian cotton is more like slippery polyester, light, cheap, very shiny and a dreadful product - I wish I had read the reviews before I purchased it

21 March 2026
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!

I ordered 2 fitted sheets which are supposed to be 100% Egyptian cotton 600 thread count, they are thin polyester at best. If you try to put a negative review on their site they do not upload it... SCAM!

11 March 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy.

Store gave Evri the wrong address (it didn’t exist) so they were unable to deliver, they said they had updated the address correctly but I was unable to access any tracking details as it, once again, was not my address. Evri advised to go through company for refund as the address did not match mine and company tried to cut me off saying it was delivered. Pure scammers! Do NOT recommend buying, will seek other avenues for refund as they’re completely incompetent

26 February 2026
Unprompted review
Rated 1 out of 5 stars

Parcels that keep going missing.

I Ordered 4 items and was advised they were on their way. Waited 9 days and contacted the company to be told they had lost my parcel. They offered to refund or re send my items. But two of the items were no longer in stock so I would be refunded. I requested they still send the other two items. I received notification that they were on their way. 7 days later and no parcel or tracking notification I contacted the company and was informed that my parcel had gone missing yet again. I will not order from this company again.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Lovely Duvet

Well made duvet. Lovely quality and really cosy.
Delivery within timescale.
Would recommend.

26 January 2026
Rated 4 out of 5 stars

Quality product

The mattress topper is deep and well padded and feels snug on the bed, so overall a good product.what was less good was the response when tracking indicated it had been delivered when it hadn't. The response was slow and was told to be patient even though the delivery was later than the promised 2 days

26 January 2026
Rated 1 out of 5 stars

I bought the mattress topper.

I bought the mattress topper.
It’s nothing compared to the advertised product .
Very flimsy and uncomfortable.
This is a very honest review do not buy.
On the advert it looks solid.
In real life it’s like a thick duvet .

26 January 2026
Rated 1 out of 5 stars

Not the product advertised

I recently ordered a topper from this company, unfortunately when the topper arrived it was definitely not as described and advertised. The topper I received was poorly filled very lumpy in several areas and also did not reach to the ends leaving the box ends empty and flat.I left the topper to hopefully expand more and even out but after 3 days there was no improvement whatsoever. I contacted the company and they answered my email with a discount of 30% which I declined as the topper is not fit for use. I have since emailed several times and sent photos of my complaint. The topper shown on its site is not the topper they are supplying to its customers. Nor can the reviews be genuine if the this is the standard of product. But false advertising at its best. I have yet to receive a response to my emails.
Up date….. received a new response this morning offering me now 50% discount and I wouldn’t need to go to the expense of sending faulty item back. I again refused. I pointed out that under the sale of goods act faulty items are the responsibility of the seller and it clearly states on the advert free returns. I have requested a full refund and together with a pre paid returns label or a replacement topper of the quality I ordered. The company tries to wear you down with discounts and threats of postage charges. On the goods they are aware are faulty and substandard.

21 January 2026
Unprompted review
Rated 1 out of 5 stars

Rip off company ordered 4 pillows…

Rip off company ordered 4 pillows nothing like video or people selling them thin pillows not luxury or thick hotel quality like they state in false advertising not the same pillows on adverts. Sent back reciept clarified recieved then told refund denied even thou they recieved them unopened and in original packaging

15 January 2026
Unprompted review
Rated 1 out of 5 stars

Duvet arrived late

Duvet arrived late. No one answers the phone or responds to email.
The item has been opened before it arrived.
I am now expected to pay for return postage for a used item.
I don’t know if I will get a refund

7 January 2026
Unprompted review

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