SEVENSTORE Reviews 

4,380
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 1,218 reviews, customers overwhelmingly had a great experience with this company. They frequently highlight exceptionally fast and efficient delivery, often receiving orders within a day or two. Many praise the helpful, polite, and quick customer service and staff. Products are noted to arrive brand new, well-packed, and in perfect condition. However, some customers noted product issues like items being too narrow or having defects. A few people also reported difficulties with customer service regarding refunds, mentioning delays or unhelpful responses, and experienced delivery problems, such as orders sent to incorrect addresses or parcels left unattended.

What people talk about most

Staff

Customers had positive experiences with staff, frequently praising their helpfulness and efficiency.... See more

Customer service

Consumers find customer service to be positive, with many reviewers praising the excellent and amazing... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the fast dispatch... See more

Product

Users describe ambiguous interactions with product, with many customers praising the quality, fast shipping,... See more

Service

Clients share positive opinions on service, with many reviewers expressing satisfaction with the overall... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered Friday, and delivered on Sunday lunchtime 👍🏻👍🏻 20% off Look even better than website pics, quite a hard colour to describe. Warm Vanilla? Candescent Cream? Muted Lemon 🍋? The yellow l... See more

Company replied

Rated 4 out of 5 stars

Great range of exclusive trainers at decent prices. Delivery was very swift. Really happy overall.

Company replied

Rated 5 out of 5 stars

After being scammed by a site called "Kumoj"; which never delivered my Nike Vomero Premium, I had to order a new Debit Card as a precaution even! I subsequently purchased afterwards from Seven Store a... See more

Company replied

Rated 5 out of 5 stars

Dear Sevenstore Staff What a pleasure to find a online shop that is just fantastic in every way. Ordering was simple. My order was dispatched immediately and when my order arrived less the 48... See more

Company replied


Company details

  1. Clothing Store
  2. Men's Clothing Store

Written by the company

Shop the latest collections from curated mix of progressive designers and iconic brands online at SEVENSTORE. Free UK delivery on orders over £90. https://www.sevenstore.com/


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(4,380)

1,183 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy to use website

Quick and easy to use website found exactly what I was looking for and ordering was a simple process, great all round experience

8 April 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your experience with our website was smooth and that your order process was straightforward. At SEVENSTORE, we take pride in delivering a curated and seamless shopping experience, and your feedback reflects our commitment. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great buying experience

Great buying experience - first class delivery and well packaged

14 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Stephen. We’re pleased to hear your experience with our delivery and packaging met your expectations. At SEVENSTORE, we take pride in offering a curated and seamless service, and your feedback affirms our efforts. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Had to change delivery details at the…

Had to change delivery details at the very last hour.

My neighbour has just passed me the delivered parcel

A very happy customer will shop with you again !! 😀

19 June 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Julie. We’re pleased to hear your parcel was received smoothly and that you’re happy with the service. Your positive experience is important to us, and we look forward to assisting you again in the future.

Rated 5 out of 5 stars

Really quick delivery

Really quick delivery - happy with the trainers

13 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback. We’re pleased to hear your trainers arrived quickly and met your expectations. At SEVENSTORE, we take pride in delivering a considered and seamless experience, and your satisfaction is important to us. We look forward to welcoming you again.

Rated 5 out of 5 stars

Great price and delivered next day…

Great price and delivered next day during the weekend 5 ⭐

13 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your order arrived promptly during the weekend. At SEVENSTORE, we take pride in delivering a considered shopping experience, and it’s rewarding to know this was reflected in your recent order. We look forward to welcoming you back.

Rated 5 out of 5 stars

Excellent stuff all round top price and…

Excellent stuff all round top price and a smooth delivery 👌

2 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Mark. We’re pleased to hear your experience was smooth and that you found our prices and delivery to be top quality. Your positive feedback reflects our commitment to delivering a curated and seamless shopping experience. We look forward to welcoming you again.

Rated 5 out of 5 stars

The delivery was fast am very happy i…

The delivery was fast am very happy i will definitely come back A++++ 👍

18 June 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear your delivery was swift and that you’re happy with your experience. At SEVENSTORE, we take pride in offering a curated and seamless service. We look forward to welcoming you back soon.

Rated 5 out of 5 stars

Excellent service

Excellent service. Speedy dispatch and delivery. Goods delivered in well package parcel and presented nicely.

12 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Max. We’re pleased to hear your goods arrived promptly and well presented. At SEVENSTORE, we take pride in delivering a curated and seamless experience, and your positive feedback reflects this commitment. We look forward to welcoming you again.

Rated 5 out of 5 stars

Extremely exciting to find a limited…

Extremely exciting to find a limited release item you thought you had missed out on!!!! And that’s what I got with Seven Store!!!! Absolutely chaffed to bits …. I didn’t wanna believe it until I actually got a tracking number. The delivery was super fast with DPD!!!!

12 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your thoughtful review. We’re pleased to hear your limited release item arrived quickly and exceeded your expectations. At SEVENSTORE, we take pride in curating a refined shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great service!

11 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and we look forward to assisting you again soon.

Rated 5 out of 5 stars

Fast delivery

Fast delivery, a great business to use.

11 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Colin. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback is truly appreciated. We look forward to welcoming you back.

Rated 5 out of 5 stars

Happy with the service will be buying…

Happy with the service will be buying again from you thanks Craig

11 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Craig. We’re pleased to hear you’re happy with your experience and look forward to assisting you again in the future.

Rated 5 out of 5 stars

All good

Good price, good service.

16 May 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Nick. We’re pleased to hear you’re satisfied with our service and pricing. At SEVENSTORE, we take pride in offering a curated and refined shopping experience. We look forward to assisting you again in the future.

Rated 5 out of 5 stars

Super fast delivery

Super fast delivery. Excellent service. Would recommend

10 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words, Adele. We’re pleased to hear your order arrived promptly and met your expectations. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback is appreciated. We look forward to welcoming you again.

Rated 5 out of 5 stars

Always good stuff and prices

Always good stuff an prices

9 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your positive feedback, Rich. We’re pleased to hear you find our selection and pricing to your satisfaction. At SEVENSTORE, we take pride in offering a curated experience that reflects quality and value. We look forward to welcoming you again soon.

Rated 5 out of 5 stars

Great selection

Great selection, fast shipping, and quality products

8 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you appreciated the selection, fast shipping, and quality of our products. At SEVENSTORE, we take pride in delivering a considered shopping experience, and your positive feedback affirms our efforts. We look forward to welcoming you back.

Rated 5 out of 5 stars

Great service

Great service. Will use again.

9 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review. We’re pleased to hear you had a positive experience and we look forward to assisting you again soon.

Rated 5 out of 5 stars

Fast shipping

Fast shipping , great service. Thank you!

9 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your kind words. We’re pleased to hear your order arrived promptly and met your expectations. We take pride in delivering a considered shopping experience and appreciate your positive feedback. We look forward to welcoming you back.

Rated 1 out of 5 stars

Discount code not honoured

Discount code wasn't working, despite being valid and in line with current terms and conditions. Customer service not able to honour the code retrospectively. Very disappointing

13 June 2026
Unprompted review
SEVENSTORE logo

Reply from SEVENSTORE

Hello,

Thank you for sharing your feedback. We're sorry to hear about the issue with your discount code and understand your frustration. To help resolve this, please contact our customer service team directly with your order details and the discount code you used. They will be happy to look into this further and assist you:

https://www.sevenstore.com/support/

Our Customer Service team is available Monday to Sunday, 8:30am – 7:00pm (UK).

We appreciate your patience and hope to make things right.

Rated 5 out of 5 stars

Fantastic service thank you

Fantastic service thank you

8 June 2026
SEVENSTORE logo

Reply from SEVENSTORE

Thank you for your 5‑star review, Simon. We’re pleased to hear you had a positive experience with us. Your feedback is important and reflects our commitment to delivering a refined shopping experience. We look forward to welcoming you back soon.

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