Sell Your Car 2 Jack Reviews 

7,241
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,411 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being professional, polite, and genuinely helpful, making the car selling process smooth and stress-free. Many reviewers highlight the excellent service, noting its efficiency, transparency, and ease, often describing it as hassle-free from start to finish. Customers frequently appreciate the fair pricing and quick payment, with funds often arriving in their accounts much faster than expected. However, some customers also noted that the final price offered was sometimes lower than the initial online valuation or their expectations. A few other people also felt that staff explanations for these price adjustments were not always clear or that the information provided was sometimes inconsistent.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Service

People report positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Price

Reviewers mention positive feedback about price, with many customers expressing satisfaction with the final... See more

User experience

Customers had positive experiences with the user experience, describing it as simple, straightforward, and... See more

Payment

Users describe positive interactions with payment, often highlighting the speed and efficiency of the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wonderful experience selling my car. What is normally a stressful experience with attempts to knock the price really low was not the experience here. Hafsa was really professional, polite and clearly... See more

Company replied

Rated 5 out of 5 stars

From start to finish the experience was great. So easy, transparent, fair and good price against the market. I’ve recommended to friends already. What also made the experience so pleasant was Steve (D... See more

Company replied

Rated 5 out of 5 stars

I booked an appointment late week for a Saturday morning valuation - arrived and met with Steve D who was professional and polite. Appointment went smoothly, car checked through system, price of... See more

Company replied

Rated 5 out of 5 stars

Got a quick, fair valuation online and a prompt follow up appointment. Location was easy to find thanks to a thoughtful video. Dan was great, explained the process and any matters affecting the initia... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Sell Your Car 2 Jack is your local, trusted car buying service. We offer a hassle free, quick and convenient way to sell your car. Selling a car isn’t easy. The time it takes, the costs you incur and the difficulties you will face, all add to the hassle of selling a car. With Sell Your Car 2 Jack, life is much simpler. • Honest friendly and trusted local car buying service • Genuine no obligation offer to buy your car • No admin fees or hidden charges • Immediate payment via bank transfer • Simple quick and hassle free

Sell Your Car Today

FREE - No Admin Fees / Same Day Payment

The fast and easy way to sell your car. We are your local, trusted car buyer.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,241)

1,395 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stewart was friendly

Stewart was friendly, considerate and explained the process well.

18 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review! We're pleased to hear Stewart was friendly and explained the process clearly. We really appreciate your feedback!

Rated 4 out of 5 stars

This was the second occasion that I…

This was the second occasion that I have used SYC2J. The staff were friendly and helpful and although I did not achieve the valuation I was hoping for, the overall experience was pleasant.

The only 'complaint' is that the initial valuation pre-inspection did not consider the likelihood that stone chips would be present on a 6-year old car. This resulted in a reduction in car valuation which I feel could have been anticipated at the initial valuation stage. There is nothing wrong with increasing the valuation following inspection!!!

13 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your thoughtful review and for choosing SYC2J for a second time. We're pleased to hear you found our team friendly and helpful, and that your overall experience was a positive one. We also appreciate your feedback regarding the initial valuation and stone chips on your vehicle. Comments like yours help us review and improve our processes, so thank you for taking the time to share them. We hope to welcome you back again in the future.

Rated 3 out of 5 stars

I’ve gave you 3 star because Joe was a…

I’ve gave you 3 star because Joe was a nice person. He was clear and wasn’t rude personally.
I was hugely disappointed with the price I was offered.
That’s why you only got 3 stars. Should be 2 at best. But Joe made it 3 because he was a nice bloke.
I was initially quoted 2530 for my car.
You had no information other than mileage.
I brought the car in with FSH and very good condition.
Apparently the air con needed re-gassing. And 2 front tyres were good but would need replacing in the future.
But the car also had so much history with low miles and extremely good condition, to only be offered 2000 I thought was an insult and a little rude.
But I respect the fact you need to make a profit. However to drop from 2530 to 2000 and you didn’t know anything about the car was a bit insulting.
I did say this to Joe.
Disappointed and won’t recommend you to a friend but I like Joe and hope he has a nice future.
Hope this is explained clearly.

17 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Hi Kev,

Thank you for taking the time to leave your feedback, and for your kind words about Joe. We're really pleased to hear that he treated you with respect and made the experience a positive one on a personal level. We'll be sure to pass your comments on to him.

We're sorry to hear you were disappointed with the valuation. Our initial online quote is based on limited information, such as the registration and mileage, and is always subject to an in-person appraisal. Once we inspect the vehicle, we take into account its overall condition, tyres, service history, any mechanical or cosmetic work required, and the current market.

We completely understand that the revised offer felt like a significant reduction, and we appreciate how frustrating that can be. While we're never under any obligation to purchase a vehicle, we always aim to make fair offers based on what we can realistically pay while covering preparation costs and market values.

Thank you again for your honest feedback. Although we're disappointed we couldn't agree on a price this time, we genuinely appreciate you giving us the opportunity, and we wish you all the best with the sale of your car.

Kind regards,

Jack
Sell Your Car 2 Jack

Rated 5 out of 5 stars

Quick and easy

Quick and easy, Steve was professional and took his time with us.
Price wasn't what we wanted but we did expect that, they do knock the original price down.

11 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us a 5 star review! We're glad to hear Steve provided a professional service and made the process quick and straightforward. While we understand the final valuation wasn't quite what you were hoping for, we appreciate your understanding and thank you for choosing SYC2J.

Rated 5 out of 5 stars

Friendly and professional meeting.

Friendly and professional meeting with Dave.
Didn’t quite get the value I hoped for but that’s life!

17 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your great review! We're pleased to hear you found Dave friendly and professional. While we're sorry we couldn't quite meet your hoped-for valuation, we really appreciate your understanding and thank you for choosing us.

Rated 4 out of 5 stars

Punctual and professional

Punctual and professional. Valuation was low considering full tank of diesel and brand new battery. But we accepted it anyway. Would use again but would say the amount we wanted and if not offered would sell private. Just running out of time as going on holiday!

16 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your feedback. We are pleased to hear you found our service punctual and professional. We appreciate your comments regarding the valuation. Our offers are based on a range of market factors and the overall condition of the vehicle at the time of inspection, but we understand they may not always meet expectations. We are glad we could still help before your holiday, and we truly appreciate you choosing us. Thank you for your recommendation, and we hope to have the opportunity to assist you again in the future.

Rated 5 out of 5 stars

Really good experience and good price

Really good experience and good price , Dave was really helpful and very professional ,I will be recommending them to everyone I know

17 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind, 5 star review! We love to hear you had such a positive experience and were happy with the price. Dave will be pleased to know his helpful and professional service made a difference. We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Steve Car Sale

Steve walked me through the process and was helpful throughout. Efficiently, affable and all round a great sale. 5/5

16 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We're so pleased to hear Steve guided you through the process and made everything smooth and straightforward. We really appreciate your kind words and your 5-star recommendation!

Rated 5 out of 5 stars

We were greeted by Steve with a big…

We were greeted by Steve with a big smile, it was a pleasure doing business with him, highly recommend.

15 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you so much for your kind review! We are delighted to hear that Steve's warm welcome and friendly service made such a positive impression. It was a pleasure doing business with you, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!

Rated 5 out of 5 stars

Steve W - Wolves branch

Great communication with Steve W at Wolves branch from arrival, throughout inspection of vehicle and to finally handing vehicle over. Everything explained thoroughly. Very friendly and welcoming. Would definitely recommend.

16 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a fantastic review! We are so pleased to hear that Steve W at our Wolverhampton branch provided excellent communication throughout the entire process, from your arrival right through to handing over your vehicle. It's wonderful to know that everything was explained thoroughly and that you found the team friendly and welcoming. Your recommendation means a great deal to us, and we'll be sure to pass your kind words on to Steve. We hope to welcome you back again in the future!

Rated 5 out of 5 stars

Very easy process

Very easy process - Steve W in the redditch branch was very helpful and made us feel at ease straight away.

15 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your wonderful review! We are delighted to hear that you found the process so easy. It's great to know that Steve at our Redditch branch made you feel at ease from the very start and provided such helpful support. We'll be sure to pass on your kind words to him. We really appreciate your feedback and look forward to helping you again in the future!

Rated 5 out of 5 stars

Joe at the Tamworth branch was very…

Joe at the Tamworth branch was very professional, pleasant and helpful, he made the process of selling the car an easy experience.

15 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your lovely review! We are delighted to hear that Joe at our Tamworth branch provided such professional, pleasant, and helpful service. It is great to know he made the process of selling your car straightforward and stress-free. We'll be sure to share your kind feedback with Joe. Thank you for choosing us, and we hope to assist you again in the future!

Rated 5 out of 5 stars

Happy with our initial appointment…

Happy with our initial appointment where we were given a fair evaluation of our car. We were not pressured to make decisions there and then with Stuart and came back a few days later after a couple of emails were sent and responded to quickly.
Tom was working the day we chose to come in to sell and he helped push all the paperwork through and did extra checks of the car. Other office staff were friendly and professional too and made the process easy. Would recommend over more well known competitors for both service received and the price we were given. Thank you!

15 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a wonderful review!

We are delighted to hear that you had a positive experience with both Stewart and Tom. It's great to know you appreciated the fair valuation, the no-pressure approach, and the prompt communication while you were considering your options. We're also pleased that Tom and the rest of the team made the selling process smooth and straightforward on the day.

Your recommendation means a great deal to us, and we're especially happy that our service and valuation stood out compared to other companies you considered.

Rated 5 out of 5 stars

Fantastic and friendly service

Fantastic and friendly service. Unbeatable price. Highly recommend

15 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We're delighted to hear you received friendly service and a great price. We really appreciate your recommendation and hope to help you again in the future

Rated 5 out of 5 stars

I sold my car on Saturday with the help of Mike

I sold my car on Saturday with the help of Mike @ the Peterborough branch. If I could put more stars down I would, I found the whole process fantastic and seamless.

I had an outstanding balance on my car which we discussed as I was concerned as I’ve never sold a car myself. Mike explained the process thoroughly and I also sent me a confirmation of the payment to ease my worries.

It was faultless and I would happily recommend. Thanks again, Mike.

11 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you so much for your fantastic review!

We are delighted to hear that Mike at our Peterborough branch made your experience such a positive one. Selling a car with outstanding finance can feel daunting, so it's great to know Mike took the time to explain everything clearly and provide payment confirmation to give you peace of mind throughout the process.

It's wonderful to hear that you found the whole process seamless and faultless. Your recommendation means a lot to us, and we'll be sure to pass your kind words on to Mike.

Thank you again for choosing us, and we wish you all the best!

Rated 5 out of 5 stars

Excellent all round service

Excellent all round service
David was extremely professional and helpful throughout

14 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind 5 star review! We love to hear David provided such professional and helpful service throughout your experience. We really appreciate your kind words and thank you for choosing us.

Rated 5 out of 5 stars

Steve W was pleasant

Steve W was pleasant, helpful, professional and kind throughout my contact with him and the transaction was successfully done in timely manner

14 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your wonderful review! We are delighted to hear that Steve W was pleasant, helpful, professional, and kind throughout your experience. It's great to know your transaction was completed smoothly and in a timely manner. We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Great service, polite, professional

I booked an appointment late week for a Saturday morning valuation - arrived and met with Steve D who was professional and polite.
Appointment went smoothly, car checked through system, price offered and accepted.
Money landed in account quicker than anticipated, hassle free!!!
Even had things to carry and needed to wait for a lift and Steve offered his office to look after the personal belongings going above and beyond to support.
Great, easy service, would recommend - well done guys !

11 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave such a fantastic review. We're delighted to hear that Steve made your experience a positive one with his professionalism, courtesy, and willingness to go the extra mile. It's great to know the valuation process was straightforward, the payment arrived even quicker than expected, and that we could make things a little easier while you waited for your lift. We really appreciate your recommendation and your kind words. Thank you for choosing us, and we hope to be of assistance again in the future.

Rated 5 out of 5 stars

Steve again very fair with his…

Steve again very fair with his appraisal and valuation

13 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you, Steve, for your kind review. We really appreciate your feedback. We're pleased to hear that you found the appraisal and valuation to be fair and transparent. Providing honest, accurate advice is something we take great pride in, and it's wonderful to know that this came across in your experience. Thank you for choosing us, and we hope to be of assistance again in the future.

Rated 5 out of 5 stars

Efficient process fair outcome

Great experience with Sell Your Car 2 Jack. Tom provided prompt and efficient service from start to finish, sorted fast payment, and got me a fair outcome for my car. Friendly service throughout — highly recommend.

11 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We're delighted to hear you had such a great experience and that you found the process prompt, efficient, and straightforward from start to finish.

It's wonderful to know you were happy with the price for your car and the service you received. Thank you for your recommendation, and we look forward to helping you again in the future!

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