Sell Your Car 2 Jack Reviews 

7,232
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,408 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently highlight the staff's professionalism and helpfulness, often noting their willingness to go above and beyond. The service is frequently described as excellent, efficient, and hassle-free, making the entire selling process smooth and easy. Many people appreciate the fair and competitive prices offered, with quick payment transfers often landing in accounts within hours. However, some customers noted that the initial online valuation was sometimes higher than the final offer received. A few others experienced significant price reductions after inspection, occasionally requiring negotiation to achieve a satisfactory selling price.

What people talk about most

Staff

Clients share positive opinions on staff, consistently describing them as friendly, helpful, and... See more

Service

Reviewers mention positive feedback about service, highlighting it as quick, easy, and professional.... See more

Price

Customers had positive experiences with price, with many reviewers reporting that they received a good or... See more

User experience

People report positive experiences with user experience, consistently describing the process as quick, easy,... See more

Payment

Reviewers highlight positive aspects of payment, with many customers reporting that money landed in their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I booked an appointment late week for a Saturday morning valuation - arrived and met with Steve D who was professional and polite. Appointment went smoothly, car checked through system, price of... See more

Company replied

Rated 5 out of 5 stars

Happy with our initial appointment where we were given a fair evaluation of our car. We were not pressured to make decisions there and then with Stuart and came back a few days later after a couple o... See more

Company replied

Rated 5 out of 5 stars

As soon as we met with Steve D he made us instantly feel comfortable. He clearly explained the process throughout. I had never used sellyourcar2jack before but I couldn’t recommend the Tamworth branc... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish. Mike was brilliant—friendly, professional and completely straightforward to deal with. He inspected the car, explained everything clearly and there was no pre... See more

Company replied


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

Sell Your Car 2 Jack is your local, trusted car buying service. We offer a hassle free, quick and convenient way to sell your car. Selling a car isn’t easy. The time it takes, the costs you incur and the difficulties you will face, all add to the hassle of selling a car. With Sell Your Car 2 Jack, life is much simpler. • Honest friendly and trusted local car buying service • Genuine no obligation offer to buy your car • No admin fees or hidden charges • Immediate payment via bank transfer • Simple quick and hassle free

Sell Your Car Today

FREE - No Admin Fees / Same Day Payment

The fast and easy way to sell your car. We are your local, trusted car buyer.

Contact info

4.8

Excellent

TrustScore 5 out of 5

7K reviews

5-star
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1-star

Asks customers to review

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Replied to 97% of negative reviews

Typically replies within 24 hours

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4.8

All reviews

(7,232)

1,380 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very welcoming and very supportive and…

Very welcoming and very supportive and helpfull

21 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your lovely review! We are so pleased to hear that you found our team welcoming, supportive, and helpful. Your kind words mean a great deal to us, and we look forward to welcoming you back whenever you need us.

Rated 5 out of 5 stars

Brilliant service

Brilliant service, Mark was very helpful and professional, smooth transaction from beginning to end with great communication

21 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you so much for your wonderful review! We are delighted to hear you had such a positive experience. Mark will be pleased to know his helpful, professional approach and communication made the process smooth from start to finish. We really appreciate your kind words and your support, and we look forward to helping you again in the future.

Rated 5 out of 5 stars

Sale of car

Had a meeting with Hafsa today to sell my daughter’s car. Very helpful, knowledgeable & friendly. Easy experience & car sold. Thank you for your help.

20 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your wonderful review! We are so pleased to hear that Hafsa made the process of selling your daughter's car such a smooth and straightforward experience. Providing friendly, knowledgeable service is what we strive for, so it is great to know she was able to help. We really appreciate your kind words and your trust in SellYourCar2Jack. We hope to assist you again in the future!

Rated 5 out of 5 stars

Hassle free way to sell your car.

I was greeted by Dan at Sellyourcar2jack.com who was very friendly and pleasant. I believe I received a true valuation of my cars worth and agreed with what work needed doing to get the car up to a better spec. Overall I was very satisfied with my appointment and wouldn't hesitate to sell to this business again. Thanks Dan.

21 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you so much for taking the time to leave such a positive review. We are delighted to hear that Dan made you feel welcome and provided a friendly, honest, and transparent experience. It's great to know you were happy with the valuation and the advice on the work needed to improve your car's condition. We really appreciate your recommendation and your trust in SellYourCar2Jack. We look forward to helping you again in the future. Thanks for choosing us!

Rated 5 out of 5 stars

Quickly sorted

Quickly sorted
Fast payment
Although an unusual and sensitive situation (bereavement) Steve was true to his word and completed the sale Quickly.
Easy to use website, im a previous customer and will definitely use sell your car 2 jack again.

15 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your kind review and for choosing SellYourCar2Jack again. We are especially grateful for your trust during what we understand was a difficult time. We're pleased to hear that Steve was able to make the process as smooth, straightforward, and efficient as possible, while keeping his word throughout. Your continued support means a great deal to us, and we truly appreciate your recommendation. If we can help you again in the future, we will be here for you.

Rated 4 out of 5 stars

Steve W was really helpful and made the…

Steve W was really helpful and made the process much smoother and easier ... Although we did not quite get the price we wanted his customer service was very good and he made us feel really comfortable. Explained the process well and clearly.

20 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us a review. We are delighted to hear that Steve W made the process smooth and easy for you and that his friendly approach and clear communication helped you feel comfortable throughout. While we understand it can be disappointing not to achieve the exact price you were hoping for, we are pleased that Steve's customer service and honest guidance made your experience a positive one. We really appreciate your feedback and hope to have the opportunity to help you again in the future.

Rated 1 out of 5 stars

Unprofessional and misleading.

Unprofessional and misleading!
I was very disappointed with my experience. During my appointment, the salesperson told me that my car should have had five services. However, according to the vehicle's condition-based servicing schedule, it should only have had two.
Being given incorrect information significantly undermined my confidence in the professionalism, knowledge, and integrity of the service I received. Customers should be able to trust that they are being given accurate advice, especially when it relates to vehicle maintenance.
Based on my experience, I would not recommend this company and would advise others to exercise caution.

16 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Hi,

Thank you for taking the time to leave your review. We're sorry to hear that you were disappointed with your experience.

We appreciate your comments regarding the servicing schedule. Different manufacturers use different servicing regimes, with some following fixed intervals and others operating on condition-based servicing. If there was any misunderstanding during your appointment about the expected service history for your vehicle, we apologise for any confusion caused.

Our valuations are based on a range of factors, including the vehicle's overall condition, service history, diagnostics, and current market values. Any comments made during the inspection are intended to explain how the valuation has been reached and are never intended to mislead.

We take feedback like yours seriously and will discuss your comments with the inspecting team to ensure the correct servicing schedules are referenced in future.

Thank you again for bringing this to our attention, and we wish you all the best with your vehicle.

Kind regards,

The Sell Your Car 2 Jack Team

Rated 5 out of 5 stars

The process was clear quick and simple

The process was clear quick and simple. Stewart really listened and understood my needs as a customer and this made the transaction hassle free and personal. It was much appreciated.

18 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you so much for your kind review. We are delighted to hear that you found the process clear, quick, and simple. Stewart will be especially pleased to know that taking the time to listen and understand your needs helped make everything feel personal and hassle-free. We really appreciate you choosing us and taking the time to share your experience. Wishing you all the best!

Rated 1 out of 5 stars

Weird

This was one of the strangest car-selling experiences I've ever had.
The inspector carried out the usual checks, kicked the tyres and looked over the vehicle. I pointed out the cosmetic defects, stone chips and staining which he accepted were normal wear and tear. He ran the diagnostic, found nothing and declared it a nice car.
He pointed out a few marks on the interior roof lining and claimed he could smell damp, suggesting there might be a leak. We could smell nothing and as the car has been garaged for the last five years has had no exposure to water
The most bizarre moment came when he worked through his deductions and concluded that, on his figures, we should effectively be paying £185 for someone to take the car away. For a running, roadworthy car with an MOT and only 75,000 miles, and four new tyres, that was frankly absurd.
After speaking to his boss, he returned with an offer of £500 which was still nowhere near realistic – the market price is around £2300. We declined immediately.
The whole visit felt surreal. Weird, unconvincing and ultimately a complete waste of time.

18 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Hi Paul,

Thank you for your feedback.

We have tried contacting you regarding this matter. Please could you give us a call on 0121 296 3829 and ask for Tom F at your earliest convenience.

Thank you, and we look forward to speaking with you.

Rated 5 out of 5 stars

Mark from the Wolverhampton branch was…

Mark from the Wolverhampton branch was a great guy, extremely helpful, couldn't do enough for me to reach the price I was happy with, I extremely recommend giving Wolverhampton branch a try if Mark is there, thanks again

18 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We are so pleased to hear that Mark provided such a helpful and positive experience. He always goes the extra mile to make sure our customers are happy, so it's great to know he helped you reach a price you were comfortable with. Your recommendation means a lot to us, and we will be sure to pass your kind words on to Mark. We really appreciate your support and hope to welcome you back again in the future!

Rated 5 out of 5 stars

Very good experience very patient as I…

Very good experience very patient as I changed my appointment 3 times they were very helpful. Dave felt with my sale quickly and efficiently

18 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your lovely review! We're glad we could be flexible with your appointments and make the process as easy as possible. We'll be sure to pass your kind words on to Dave, he'll be delighted to hear them!

Rated 5 out of 5 stars

Stewart was friendly

Stewart was friendly, considerate and explained the process well.

18 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind review! We're pleased to hear Stewart was friendly and explained the process clearly. We really appreciate your feedback!

Rated 4 out of 5 stars

This was the second occasion that I…

This was the second occasion that I have used SYC2J. The staff were friendly and helpful and although I did not achieve the valuation I was hoping for, the overall experience was pleasant.

The only 'complaint' is that the initial valuation pre-inspection did not consider the likelihood that stone chips would be present on a 6-year old car. This resulted in a reduction in car valuation which I feel could have been anticipated at the initial valuation stage. There is nothing wrong with increasing the valuation following inspection!!!

13 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you for your thoughtful review and for choosing SYC2J for a second time. We're pleased to hear you found our team friendly and helpful, and that your overall experience was a positive one. We also appreciate your feedback regarding the initial valuation and stone chips on your vehicle. Comments like yours help us review and improve our processes, so thank you for taking the time to share them. We hope to welcome you back again in the future.

Rated 3 out of 5 stars

I’ve gave you 3 star because Joe was a…

I’ve gave you 3 star because Joe was a nice person. He was clear and wasn’t rude personally.
I was hugely disappointed with the price I was offered.
That’s why you only got 3 stars. Should be 2 at best. But Joe made it 3 because he was a nice bloke.
I was initially quoted 2530 for my car.
You had no information other than mileage.
I brought the car in with FSH and very good condition.
Apparently the air con needed re-gassing. And 2 front tyres were good but would need replacing in the future.
But the car also had so much history with low miles and extremely good condition, to only be offered 2000 I thought was an insult and a little rude.
But I respect the fact you need to make a profit. However to drop from 2530 to 2000 and you didn’t know anything about the car was a bit insulting.
I did say this to Joe.
Disappointed and won’t recommend you to a friend but I like Joe and hope he has a nice future.
Hope this is explained clearly.

17 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Hi Kev,

Thank you for taking the time to leave your feedback, and for your kind words about Joe. We're really pleased to hear that he treated you with respect and made the experience a positive one on a personal level. We'll be sure to pass your comments on to him.

We're sorry to hear you were disappointed with the valuation. Our initial online quote is based on limited information, such as the registration and mileage, and is always subject to an in-person appraisal. Once we inspect the vehicle, we take into account its overall condition, tyres, service history, any mechanical or cosmetic work required, and the current market.

We completely understand that the revised offer felt like a significant reduction, and we appreciate how frustrating that can be. While we're never under any obligation to purchase a vehicle, we always aim to make fair offers based on what we can realistically pay while covering preparation costs and market values.

Thank you again for your honest feedback. Although we're disappointed we couldn't agree on a price this time, we genuinely appreciate you giving us the opportunity, and we wish you all the best with the sale of your car.

Kind regards,

Jack
Sell Your Car 2 Jack

Rated 5 out of 5 stars

Quick and easy

Quick and easy, Steve was professional and took his time with us.
Price wasn't what we wanted but we did expect that, they do knock the original price down.

11 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for taking the time to leave us a 5 star review! We're glad to hear Steve provided a professional service and made the process quick and straightforward. While we understand the final valuation wasn't quite what you were hoping for, we appreciate your understanding and thank you for choosing SYC2J.

Rated 5 out of 5 stars

Friendly and professional meeting.

Friendly and professional meeting with Dave.
Didn’t quite get the value I hoped for but that’s life!

17 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your great review! We're pleased to hear you found Dave friendly and professional. While we're sorry we couldn't quite meet your hoped-for valuation, we really appreciate your understanding and thank you for choosing us.

Rated 4 out of 5 stars

Punctual and professional

Punctual and professional. Valuation was low considering full tank of diesel and brand new battery. But we accepted it anyway. Would use again but would say the amount we wanted and if not offered would sell private. Just running out of time as going on holiday!

16 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your feedback. We are pleased to hear you found our service punctual and professional. We appreciate your comments regarding the valuation. Our offers are based on a range of market factors and the overall condition of the vehicle at the time of inspection, but we understand they may not always meet expectations. We are glad we could still help before your holiday, and we truly appreciate you choosing us. Thank you for your recommendation, and we hope to have the opportunity to assist you again in the future.

Rated 5 out of 5 stars

Really good experience and good price

Really good experience and good price , Dave was really helpful and very professional ,I will be recommending them to everyone I know

17 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your kind, 5 star review! We love to hear you had such a positive experience and were happy with the price. Dave will be pleased to know his helpful and professional service made a difference. We really appreciate your recommendation and support!

Rated 5 out of 5 stars

Steve Car Sale

Steve walked me through the process and was helpful throughout. Efficiently, affable and all round a great sale. 5/5

16 July 2026
Unprompted review
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Reply from Sell Your Car 2 Jack

Thank you for your fantastic review! We're so pleased to hear Steve guided you through the process and made everything smooth and straightforward. We really appreciate your kind words and your 5-star recommendation!

Rated 5 out of 5 stars

We were greeted by Steve with a big…

We were greeted by Steve with a big smile, it was a pleasure doing business with him, highly recommend.

15 July 2026
Unprompted review
Sell Your Car 2 Jack logo

Reply from Sell Your Car 2 Jack

Thank you so much for your kind review! We are delighted to hear that Steve's warm welcome and friendly service made such a positive impression. It was a pleasure doing business with you, and we truly appreciate your recommendation. We look forward to welcoming you back again soon!

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