Motormoolah Reviews 835

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being quick, easy, and stress-free, often highlighting the seamless process from online valuation to car collection and payment. Many people found the prices offered to be fair and often higher than competitors, with funds transferred promptly and without issues. The staff is frequently commended for their professionalism, helpfulness, and clear communication, making the overall user experience very positive. However, some customers also noted that the initial quoted price was sometimes reduced upon inspection, citing minor cosmetic issues or mechanical concerns. A few other people also felt that there were delays in communication or collection arrangements, leading to frustration and wasted time.

What people talk about most

Service

Reviewers mention positive feedback about service, highlighting the quick, simple, and hassle-free process... See more

Price

Reviewers highlight positive aspects of price, with many customers reporting that the company offered a very... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Payment

Consumers find payment to be a positive and efficient experience. Many reviewers highlight the speed of... See more

User experience

People report positive experiences with user experience, describing it as smooth, easy, and stress-free. Many... See more

Based on these reviews

Rated 5 out of 5 stars

Absolutely amazing, got valuation online, few messages away agreed on the deal to sell my car, dropped off same day and in less than an hour I was on the way back home. Imogen from Motormoolah (Derby)... See more

Company replied

Rated 5 out of 5 stars

Straight forward process from initial conversation re my vehicle to obtaining a quote and then uploading of paperwork and collection. All very quick and easy - price quoted didn’t change and monies we... See more

Company replied

Rated 5 out of 5 stars

Jade made my experience great. Her response times were quick and convenient, as she used WhatsApp to help with my query. She was extremely knowledgeable when answering any questions I had. Jade is a c... See more

Company replied

Rated 5 out of 5 stars

I was a bit sceptical about using an on-line service to sell my car. I didn't need to be as i received a great service from beginning to end. The price was higher than any other companies. James ins... See more


Company details

  1. Car Dealer

Written by the company

Motormoolah is an extension of Hilton Garage Car Supermarket, one of the biggest independent Car Supermarkets in the UK. The aim of Motormoolah is to make the process of selling your car as easy as possible, with no hidden fees and no intermediaries, enter your reg and we'll value the car to buy it direct from your drive. With our main location in Derby, we proudly serve multiple local areas, including Manchester, Sheffield, Birmingham, Staffordshire, and Newcastle.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

835 reviews

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Replied to 48% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very easy to deal with

The simplicity from start to finish was hard to believe.
Motormoolah, imogen in particular was professional and very punctual in her responses to any of my questions.
Would definitely recommend motormoolah, very happy 😊

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Imogen was brilliant from start to…

Imogen was brilliant from start to finish, always kept me updated, was very welcoming and helpful, it didn’t take that long to sell the car! Would recommend. They give the best price compared to other company’s.
Thanks again.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Good service from start to payment

Good service from start to payment. Reasonable price compared to the market.
Staff friendly and helpful including the guy who collected vehicle (rob possibly, may have wrong name).
Would use again.

7 April 2026
Unprompted review
Rated 5 out of 5 stars

Brilliant service

Brilliant service, spoke to Ben on the phone very helpful and pleasant gave me a quote and passed my details onto the collection team, connor was brilliant came examined the car took for a quick test drive and money in the bank within half hour will definitely use again future thanks very much

14 April 2026
Unprompted review
Rated 5 out of 5 stars

Impeccable Service

From initial valuation right through to collection of my car the service was impeccable. Price offered was great and fair, communication throughout was fantastic, the whole process hassle free and a breeze. Many thanks to Ben and all. I recommend highly.

10 April 2026
Unprompted review
Rated 5 out of 5 stars

I sold my car today

I sold my car today , Ammar from onyx came to collect it just wanted to say what a lovely experience he was great and made the process very smooth and comfortable the update with timing was spot on . I definitely approve and recommend once again thank you !!

11 April 2026
Unprompted review
Rated 5 out of 5 stars

I recommend this company to sell your…

I recommend this company to sell your car to. Would have liked a bit more for my car but unless I wanted the hassle of selling it privately I was limited to what I could get and Motor Moolah came up with the best price out of the several companies I tried. The whole process was very quick and simple and everything went smoothly on the day of collection. They never tried to knock the price down by picking fault on collection day (this does rely on the seller giving an accurate description originally though) and the collection company they use was also very good (and punctual). I would use Motor Moolah again.

8 April 2026
Unprompted review
Rated 5 out of 5 stars

Thanks to Imogen for a really swift

Thanks to Imogen for a really swift, hassle free purchase of my Mercedes A35.

You offered a price way over what webuyanycar were offering and the sale was completed in less than an hour with the money going straight into by bank.

17 March 2026
Unprompted review
Rated 5 out of 5 stars

Excellent result.

Excellent result.
I filled out the details on the form, I got the valuation, they collected the car and the money was transferred over.
Other than a slight miscommunication, the process was very good. I would like to thank Amir who came to collect the car, as he did an excellent job in sorting out the issue we had. I would recommend them to anyone looking to sell your car.

2 April 2026
Unprompted review
Rated 5 out of 5 stars

Imogen was very responsive

Imogen was very responsive, professional and made the job of selling my car, very easy. Explaining all the steps and with a positive outlook, looked to find solutions to problems rather than a, no can do, attitude. I would highly recommend Motormoolah, to anyone who wanted a no hassle, good price, for their vehicle.

2 March 2026
Unprompted review
Rated 5 out of 5 stars

I had some doubts as I never heard of …

I had some doubts as I never heard of Motormoolah but was no hassle at all. The staff were great and paid what was agreed when the car was valued on the phone. Everything was sorted very efficiently, through to payment and collection. Great service.

25 March 2026
Unprompted review
Rated 1 out of 5 stars

Time wasters

Offered me a price, never followed through with picking the car up. Then ghosted me over email, WhatsApp and call ! Ended up waiting for 2 days for no reason.

27 March 2026
Unprompted review

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