The company offers a reliable service at a competitve price. Booked through seascanner more than once, they never disappoint. The aftersales team are also on the ball replying almost instantly to a... See more
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See what reviewers are saying
We have used Seascanner a number of times now and it's always been easy....Until you need help! We tried multiple times to contact Seascanner over an entire week to no avail. We were away on the holid... See more
first time using seascanner great company to use even if you have an issue as i did. Booked wrong cruise realized within 24 hrs told them and with help of shannon and amey managed to get it right wiho... See more
I am impressed with your swift action on my booking. Also your web site very user friendly to perform reservations. Also your staff has been very helpful. I noticed there is no user registration for m... See more
Company replied
Company details
Written by the company
Seascanner.com is an online travel agency specialized in cruises. It was founded in 2003 and employs around 80 people. The Ahrensburg-based company offers international ocean and river cruises. Every year, the online travel agency counts more than 40,000 satisfied customers.
Contact info
Rathausstr. 14 A, 22926, Ahrensburg, Germany
- service@seascanner.com
- www.seascanner.com
4.6
Excellent
324 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent support…
Excellent support and follow up by Seascanner staff as always. Highly recommended.
24 May 2026
Unprompted review
We booked with seascanner then invoice…
We booked with seascanner then invoice come in German and we had issues navigating due to not speaking german
25 May 2026
Unprompted review
New booking with Seascanner
New booking with Seascanner: fast, efficient, and always responsive. They are very available for any contact or changes with the cruise line.
10 May 2026
Unprompted review
I don't recommend it!
Although you’re required to provide your credit card information at the end of the booking process, they don’t actually pay for the trip; you have to take care of that yourself. This is mentioned in a tiny, hidden line at the very bottom of an email.
Since we didn’t notice this, the cruise line canceled the reservation the day before departure.
Since it was the weekend, Seascanner’s customer service was unavailable. A huge disappointment. Never again!
3 May 2026
Unprompted review
Highly recommend
Highly recommend, very informative, professional and very quickly ❤️❤️❤️❤️
23 March 2026
Unprompted review
Great
low prices, good communication with the company, they respond to emails quickly and precisely
20 March 2026
Unprompted review
Seascanner is wonderful
Seascanner has a wonderful site. It's easy to use and easy to find everything. Very nice email notifications and support.
14 February 2026
Unprompted review
Easy booking, good service
Made it very clear what the options for solo travellers were, responded very quickly to emails, very easy to choose a cabin and drinks package.
24 January 2026
Unprompted review
Very fast and efficient to book
Very fast and efficient to book. Best prices!
2 November 2025
Unprompted review
seascanner.com is a company that inspires trust
seascanner.com offers detailed description of the cruises, of the ships, make it possible to choose the cabin, works fast. I rely on and believe in seascanner.com
9 October 2025
Unprompted review
Great people easy to book
Great people easy to book
I will recommend to everybody
12 September 2025
Unprompted review
Booking from US easy
Your company made booking with a company I could not book with in the US a smooth experience. It was easy!
17 July 2025
Unprompted review
A fast and efficient system
A fast and efficient system. It was easy enough for us to find a cruise to satisfy everyone in our group in the time frame we wanted.
1 July 2025
Unprompted review
Booking was easy
Booking was easy. All information what i needed i find on webpage.
29 June 2025
Unprompted review
Great communication.
Always was satisfied with your service. Booked more than once. Great prices. Great communication. Keep it up!
16 May 2025
Unprompted review
Compliments to the agency. These are the experiences after over 30…
These are the experiences after over 30 cruises with various agencies. Help with every question. Quick response to questions. Competitive prices compared to other agencies.
All the best.
26 April 2025
Unprompted review
Reply from Seascanner.com
Hi Josip,
Thank you very much for your 5-star-rating and your very kind words. Highly appreciated!
We are very happy that you are satisfied with our customer services as well as the prices on our website.
Please always feel free to reach out to us whenever there any more questions or wishes. We are gladly at your service.
With kind regards
Your Seascanner.com team
Very easy to book a cruise
Very easy to book a cruise and perfect communication with the staff regarding specific information.
24 April 2025
Unprompted review
Reply from Seascanner.com
Dear Xavier,
Thank you very much for your feedback and the 5-star rating.
We are very grateful for your kind words about our booking process and our communication.
It is a pleasure for us to take care of your bookings. Please feel free to contact us whenever there are any questions or wishes.
Your Seascanner.com team
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