Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more
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Review summary
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Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more
Company replied
We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more
Company replied
We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more
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Company details
Written by the company
Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.
Contact info
Creowen Road, A63DX27, Kilcoole, Ireland
- +353 (0)1 2873797
- info@saharabbqs.com
- www.saharabbqs.com
4.6
Excellent
292 reviews
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Replied to 57% of negative reviews
Typically replies within 1 week
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Have had the Sahara table top gas heater
Have had the Sahara table top gas heater for 7years. Stopped working suddenly recently.
Called the helpline posted on the product and got chatting to a very helpful and informative lady called Katie.
She diagnosed the problem within seconds and informed me that she would check if the had the appropriate spare part in stock.
Next day she called me saying they had the part and would forward it via DPD next day free of charge.
I couldn’t recommend this company enough for their help, advice and promptness solving the problem.
Take a bow Katie .
10 April 2026
Unprompted review
Reply from Sahara BBQs
Thank you for your 5 star review. We were glad we were able to help
The Sahara Team
Swift delivery of the correct product…
Swift delivery of the correct product at a reasonable cost
7 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
S350
S350. Excellent quality & service. All items went together without any issues
We will hopefully be trying it out soon
5 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Had the part i needed at a great price…
Had the part i needed at a great price and arrived promptly.
27 March 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your product.
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Communication would be appreciated
I am disappointed that we have heard nothing from Sahara since receiving an email confirming purchase a week ago. No indication at all of delivery timeline.
27 March 2026
Reply from Sahara BBQs
Apologies for not keeping you up to date with your delivery details. We endeavor to improve this process going forward.
We hope you enjoy using your bbq.
The Sahara Team
Quick Delivery
Delivered very quickly and was well packaged. The heater was easy to assemble, though it is quite tall so couldn't put the canopy on in the garage.
Ordered the cover a few days later and that also arrived quickly.
Just need some decent weather to get out in the garden now.
26 March 2026
Reply from Sahara BBQs
Hi Paul
Thank you for your 5 star review. We hope you will enjoy using the heater.
The Sahara Team
Katie is 100% professional!!!!
24 March 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Goods arrived quickly but one of the…
Goods arrived quickly but one of the bbq’s was badly damaged. I emailed the company but have yet to hear back from them.
23 March 2026
Reply from Sahara BBQs
Hi Tony
Thank you for taking our call yesterday morning and clarifying with us what email address you tried to use, we hope we have resolved the issues and that the replacement parts are on their way to you.
Apologies again.
The Sahara Team
Reply from Sahara BBQs
Hi
Thank you for your 5 star review. We are glad to hear you are happy with your purchase.
The Sahara Team
Sahara s350 gas bbq
Stunning piece of kit solid and perfect height have bought the extras all are strong going to last along time worth paying for the Sahara s350
9 March 2026
Reply from Sahara BBQs
Hi
Thank you for your 5 star review. We hope you enjoy using your new S350 BBQ and accessories.
The Sahara Team
Great service quick delivery
Great service quick delivery. Easy to assemble with clear instructions. Highly recommended.
7 March 2026
Reply from Sahara BBQs
Thank you for your 5 star review. We are glad that you are pleased with BBQ
The Sahara Team
Very kind helpful staff aiming to give…
Very kind helpful staff aiming to give a great customer experience.
Thank you
5 March 2026
Unprompted review
Reply from Sahara BBQs
Hi Martin
Thank you for your 5 star review. We are glad we were able to help you.
The Sahara Team
Fantastic service and quality
Great service, great communication and fantastic quality bbq
21 February 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your new BBQ
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your new products
The Sahara Team
Mini BBQ
Mini BBQ
Quick delivery, great choice of colours, prompt to answer any questions before we purchased.
We have bought before from Sahara and wouldn’t hesitate to buy again.
Thank you.
18 February 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your mini bbq
The Sahara Team
A bright beacon
So helpful ánd friendly to deal we both topped off with. extremely prompt despatch and delivery (2 days from start to finish...well done).
14 February 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Wheels for calor provance gas heater
Hi, I had been trying to find some wheels for my calor provance gas heater, I tried a couple of suppliers of castor wheels but no luck until one of them give me the email of the UI Group in Ireland
I emailed them and they got back to me pretty quickly with the items I required, they sent them by courier and I got them in a few days
Very good service and reasonably priced including delivery
Just wanted to mention Karen and Elaine, thanks girls,
Patrick
5 February 2026
Unprompted review
Reply from Sahara BBQs
Hi Patrick
Thank you for your 5 star review, we are so glad that you are happy with your purchase
The Sahara Team
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