Great product made even better with excellent customer service. Bought Sahara Patio heater 4 years ago and it recently stopped working. Replacement parts were very fairly priced, but after care and su... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Previously had contacted the company to purchase a replacement part. None in stock at that time but was contacted later and able to buy replacement part. Initially contacted the company as was kept... See more
We have the S350 and it cooks as good as it looks, we usually squeeze on enough for a family gathering (10-12) the warming rack is really handy, as are the side trays. I damaged my side trays an... See more
Company replied
We recently opened up our Sahara BBQ after using it last summer, it had all been cleaned down and safely weatherproofed for the winter, however, we noticed that the bamboo trays were unfortunately c... See more
Company replied
Company details
Written by the company
Sahara BBQs are the leading BBQ manufacturers in Ireland, England, Europe, and USA. We are leading the way as wholesale BBQ suppliers providing innovative and quality BBQ products. Discover just how versatile barbecue cooking can be with our delicious and super easy recipes. We offer a wide range of BBQ products including patio heaters, portable BBQs, gas BBQs, portable gas fires, 2 burner plus, 3 burner oak BBQ, and so much more. Are you seeking a handy portable BBQ for on the go, well look no further than our BBQs for cooking on the move. Contact us with any questions that you may have.
Contact info
Creowen Road, A63DX27, Kilcoole, Ireland
- +353 (0)1 2873797
- info@saharabbqs.com
- www.saharabbqs.com
4.7
Excellent
285 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 33% of negative reviews
Typically replies within 1 week
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Good service when required love the BBQ…
Good service when required love the BBQ use it all year
14 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Customer service was very good and…
Customer service was very good and sorted my problem out straight away with spare parts.
13 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review. We are happy we were able to help you with the spare parts that you were looking for, and hope you enjoy using your outdoor heater.
The Sahara Team
Just a quick browse on the website…
Just a quick browse on the website selected what I needed for my BBQ and within 4 days my 475 four burner was looking like new with full set of reflectors, warming tray and griddle’s
Thank you
13 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review. We are glad you got all the parts that you required and hope you enjoy using your bbq.
The Sahara Team
Easy to navigate website for the spares…
Easy to navigate website for the spares and accessories I wanted. Clear information provided about costs involved.
Parts arrived earlier than expected and were packaged well.
13 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we are glad that you found our website easy to access and that you found what you were looking for, we hope you enjoy using the products
The Sahara Team
The advice at Otter Nurseries was great…
The advice at Otter Nurseries was great as was the sales team. Used the BBQ for the first time on Saturday and it was very successful
10 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your bbq
The Sahara Team
Parcel was delivered within the stated…
Parcel was delivered within the stated timeframe
12 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
First class service
First class service, first class product. We are delighted with our BBQ and look forward to any happy years of cooking on it.
27 March 2026
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your bbq & accessories.
The Sahara Team
Great service, thank you!
Easy ordering and super speedy delivery, what’s not to like! Thank you.
12 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Exactly what I ordered
Exactly what I ordered , late delivery nothing to do with Sahara but caused by the fuel protestors !
2 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review.
The Sahara Team
Great company to deal with from…
Great company to deal with from barbecue to fire. Quality products.
9 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Have had the Sahara table top gas heater
Have had the Sahara table top gas heater for 7years. Stopped working suddenly recently.
Called the helpline posted on the product and got chatting to a very helpful and informative lady called Katie.
She diagnosed the problem within seconds and informed me that she would check if the had the appropriate spare part in stock.
Next day she called me saying they had the part and would forward it via DPD next day free of charge.
I couldn’t recommend this company enough for their help, advice and promptness solving the problem.
Take a bow Katie .
10 April 2026
Unprompted review
Reply from Sahara BBQs
Thank you for your 5 star review. We were glad we were able to help
The Sahara Team
Swift delivery of the correct product…
Swift delivery of the correct product at a reasonable cost
7 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
S350
S350. Excellent quality & service. All items went together without any issues
We will hopefully be trying it out soon
5 April 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Had the part i needed at a great price…
Had the part i needed at a great price and arrived promptly.
27 March 2026
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review, we hope you enjoy using your product.
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
Reply from Sahara BBQs
Thank you for your 5 star review
The Sahara Team
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