Ryman Stationery Reviews 

It’s a bit of a rip off, when you want send parcels. When you’ve already got everything packed in a sturdy parcel box, you’ve to get another box around it from the DHL ones. So I paid way more than I should’ve because of that.
Because at Queensway in London they don’t go by weight just by the amount that where another box fits in. Although I could pack my whole suitcase in there of the room that I had left in the outer box.
At the website it seems like all Ryman’s that have a DHL service point go by that system. A highly rude system if you ask me. As tip I’d give go to the back and ask straight away for a DHL parcel box it easily could safe you 40-60 quid.

I have always received my purchase in a few days. Excellent service. I will have no hesitation in ordering from Rymans in the future.

Great customer service in store and via telephone. Sorted my order and query , with a swift call back. 1st rate.

Fantastic experience at the Waterloo branch. Dulini went above & beyond! Thanks for her patience and help!

I was in the Shandwick Place Branch on Monday 21st Sep, I was only wanting c2 pages printed and the queue was about 5 deep as the Polish girl decided to design and print business cards for a customer, but what really annoyed me more as my husband and I were in a few weeks ago and asked if these were done in-store and we were told no, by the same person they would need to be ordered on-line, is it one rule for one and one rule for another!?!?
Myself and a couple of others waiting decided to go along the street to the Tech shop and they done it there in no time (cheaper also)
The other staff member who was a male with a shaved head wasn’t much more help either, decided to give someone enquiring about sending a DHL parcel to the US a long winded version of what tariffs may or not be applied.
Just thought I would let you know that with staff lying to customers it doesn’t bestow any confidence in the branch and customers leaving due to waiting times!!

The store is well stocked and have a great service!

I recently placed an online order with Ryman for the first time. Unfortunately, there was an issue with the delivery due to the third party delivery company so I had to get in contact with Ryman’s Customer Service team. They did an excellent job in resolving the issue for me promptly and I wouldn’t hesitate to use their online delivery service again as a result.

Assistant extremely helpful, as they always have been.

Very fast delivery- great quality prints

Amazing as always love shopping online and going to the physical store to see what they have staff are always so friendly and helpful even without asking you if you need help which I think is lovely only really go into the store In Maidstone as that’s the closest to me but it’s always nice to see such friendly and chatty staff when we go in would definitely recommend going either online or to shop in person

I found all that I wanted. All staff very helpful.

Everyone were super helpful and Iga was a star ⭐

Absolutely awful online service and just as bad I store staff at Golders Green - never again will I but online with a 30 min delivery / they do t e en a see the phone and customer er service are just as crap

Ryman Kings Lynn received 6 maybe 7 sets on the Pokémon release today, So they decide to sell the woman in front several sets meaning nobody else gets anything. Do these staff have common sense to limit the stock to 1 per customer?

The staff are friendly and helpful. I can always find something in there to buy. The prices are reasonable.

Easy site to use and found just what I wanted at considerably lower cost than I usually pay.
Very quick delivery so would recommend and will be happy to use again.

§same as last time. You sent the wrong item on my first order and after having it collected by the courier, who should have given me a time slot, but didn’t, my A5wallets were reordered but unbelievably the wrong item was sent yet again.

Excellent Service as always - now have your Reward Card.

Never received my order from deliveroo

I have used Ryman local print shops in Edinburgh before with no problems. I decided to use their services to print some photo collages for my wife's 60th birthday party. Big mistake!!
I ordered their 5 day service on 27th August. As of this morning 11th September I've been advised that these are now available at my local shop. That is 10 working days allowing for the bank holiday. Needless to say my wife's birthday party has been and gone. I've been in dialogue with Ryman for a week now. They have offered no real explanation as to the delay. Instead this morning, as a "gesture of goodwill", they have refunded me the £1.50 postage...on an £81 order!.
My advice? Avoid. Their poor quality service is only matched by their poor attitude to customer service.
I have yet to collect the delivered collages, but I shudder to think what they will be like, given the rest of my experience.
Support your local print shop instead.