Ryman Stationery Reviews 8,061

On the positive side, the store staff were friendly and helpful (they get both the stars). However, the online Print Shop couldn't handle my order. On Week 1, I tried to combine some documents which needed 3 copies and some which needed 1 copy, and it failed to multiply the first by 3. The Chat agent was rude and kept rushing me. I went to the store the next week, but the WiFi couldn't handle the file download to my laptop. The following week, I organised all my docs as one copy and tried the Print Shop again. Bulk upload kept freezing, so I uploaded the files one by one. After sending and paying, the store said the order crashed. They didn't receive my WeTransfer message and half of the files were too big for me to email, so I had to have a refund (this was processed quickly, tbf, with a nice apology). The prices were very high, too. I would have been better off buying another printer.

I came in to get passport photos at the Shandwick Place branch of Rymans in Edinburgh and the staff were extremely helpful. They guided me through the whole process and made it fun. I was offered a protective envelope and the photos were cut to precision. Claire and Liz were fantastic. I won't ever go anywhere else for my photos and stationary needs!

Mr Brendon at Artilley branch he is very good and professional person . He helped me today 5*

Shakib at the Blackburn branch was absolutely amazing!!! He went well above the call of duty. I was worried that my work would not look professional enough but he made sure it was. He really helped me with a job presentation and I cannot recommend him enough!

We had a mixed experience at Rymans in Walthamstow. We ordered our table name signs for our wedding from Rymans at short notice (as another supplier let us down). They were made very speedily which was great, but my (now) husband went to pick them up, they had wrongly been printed single-sided when we had ordered them double-sided. The member of staff offered to reprint them right away which was good, however it was inconvenient that they hadn't been ready when we went to pick them up because Walthamstow is terrible for parking and I was driving round and round local streets trying to avoid the traffic wardens. It looks circa 10-15 mins for them to be reprinted. My husband brought them back to the car and we received a call from the member of staff in the shop saying that he had forgotten one (it had been left on the printer). I imagine this error was jointly the fault of both my husband and the shop assistant, and it was great that she called us before we had driven an hour and a half to the wedding venue and then been without one, but again was a pain to go back in to get the remaining sign as I had to once again play "avoid the traffic wardens" while driving in circles around local residential streets.

All in all, a lack of attention to detail with our order, but the shop staff were friendly and fixed issues when they realised the various errors.

Printing was excellent quality and took a weight off my mind because I was originally going to print it all myself, but decided not to as the chance of my printer misbehaving was high!

After waiting in cold befor store opened a lovely lad called Chris opened early to get us out the cold true gent and happy with my purchases x

Received excellent service today (11/4/26) by Anna McEwan at Glasgow, Sauchiehall Street branch. Anna went above and beyond to fulfill my order with a determination and helpfulness that was great to see these days.

This afternoon at your Shandwick Place Branch, I had to look twice to see if it was a shop or a medical facility.
The young lad Robert behind the counter, I understand that he has a condition but does this need to be done in public, he was doing a fingertip blood test on the shop floor then it looked at though he proceeded to take his insulin, I would imagine there is a bathroom or somewhere a bit more private to do these things. I do have a needle phobia and even though I couldn’t see I knew what he was doing and felt physically unwell.
Claire behind the desk seen me and asked if I was okay 5⭐️ for being observant, I said I was okay but was glad to be out the shop once I had done what I had wanted done.
Please in future lad, be diligent of other people and do these things in private?

What a brilliant team! I waited my turn for copying while Joe and his colleague patiently helped a young artist max the print quality and sizing of his originals. My copying job wasn't straightforward either, but they know their stock and their machines so well I couldn't have been more pleased with the result.
Absolutely amazed with the quality of the print for the price. And that you can get that level of quality on a walk-in basis and not have to order from a printers.
Also made several purchases in the shop. Excellent quality. Good prices.
Thank you Rymans Lowestoft!

Precised. Punctual

Great flash drive and convenient pickup on Kings road .

Used the Ryman Shredding service. Have to say fantastic:
1. You order bags (in our case five)
2. Delivers and you fill them up to 15kg
3. Ask to be collected
4. They give you some option which you choose
5. Day of collection, nice guy calls to say he will be with you in 10 or 30 minutes
6. He takes them away

What a complete rip off, thought Ryman was supposed to be value for money but your better off buying your stationary
Elsewhere. I purchased 4 Invoice books made by Silvine I was charged £32 I have just purchased a pack of 12 books online for £22 so you tell me where is the better value

I have still not received the items I ordered on 19th March! I have emailed yourselves and Yodel who are supposed to be delivering but had no replies. I would still love the items for my daughter and her friends but if they are lis I expect a full refund

Excellent experience at the Harrogate shop today as always. I sent a PDF file to be printed 4 times and laminated and it was done very quickly with great communication from James. Thanks

The Fellowes shredder is just what I needed. The Ryman’s online ordering service was excellent, but there was an unexplained delay in delivering the shredder to my local shop from where I collected it.

Excellent product and prompt delivery. Very happy with the service I received from Rymans.

Straight forward order and collect

I ordered some card and other Easter items from Ryman on the 12th March. I received an email from Yodel saying that my item was expected to be received from Ryman and a tracking number provided. A few days later this had not been updated, and no parcel received, so I contacted Ryman Customer Services who responded by saying they would raise it with Yodel. An email from Ryman confirmed a 24 -48 hour wait time. Four days passed and no response from Ryman or Yodel. I contacted Ryman again stating clearly I wanted the order and got a "cut and paste" response saying the items were no longer in stock, and issued me with a refund. Had Ryman bothered to find out what happened to my original order, they probably would have been able to send me my items. Instead they clearly ignored my query and their unnecessary delay massively disappointed me as a customer. To date no refund either! Totally Rubbish.