Root Cause Clinical Reviews 

Both my initial appointment and follow up were a very good experience. Prior to both appointments I was sent a questionnaire to fill out which was easily done and very self explanatory. At both appointments Wil explained things well, went into lots of details and gave ample opportunities to ask any questions I might have. Very quickly received a report after both appointments and was easily understood. Would highly recommend if you have any hair loss concerns as Wil certainly knows what he is talking about.

My video consultation with Root Cause was very easy to organise with a simple link to connect.
Having already completed their questionnaire regarding my hair problems we were able to start the consultation quickly.
Wil was very professional, knowledgeable and thorough in his explanation and diagnosis of my hair issues.
I took his detailed follow-up report to my GP and she has now referred me to see a dermatologist.
I would thoroughly recommend Root Cause to anyone with hair/scalp concerns looking for compassionate help and support.
Thank you Wil and Victoria.

Root Cause led a very in depth discussion about the issues affecting my hair and scalp. They were very thorough and holistic in their approach. I really felt looked after and hopeful that my hair issues could be resolved. It was great to finally get these often overlooked issues taken care of and I felt positive about my whole wellbeing after the consultation. I would highly recommend root cause and their service to others!

The consultation with Will was very professional, friendly and informative. The process was easy and that it was online, was really helpful. He was able to interpret my blood results to give a reason for the dryness of my hair and provide reassurance.

I thoroughly recommend Root Cause.
Wil put me at ease when discussing my scalp issues, a compassionate profesional.
A consultation formatted step by step followed by a succinct report allowed me to understand my scalp health.
You can trust Wil to advise you fully, giving detailed analysis in a way that is easy to digest.

A very recent online consultation with Wil has given me the confidence to challenge opinion with regard to the root cause of my hair loss and I now feel validated in pursuing better medical treatment.
Wil's knowledge, approach and professionalism is reassuring during consultation which is followed up with a succinct written report that you can take forward when seeking follow up medical treatment if needed.
I highly recommend this service to anyone needing personalised advice on their hair condition.

If you are in any doubt about any issues with your hair or scalp, please organise a consultation with Wil at Root Cause. The care and professionalism you will receive will be second to none.

Wil, not only knows his stuff, but his understanding and emotional support is priceless to clients like myself, who's worries and concerns are magnified due to the upset that misdiagnosis regarding hair related issues can cause.

His patience and reassurance is immeasurable both during consultations and follow up correspondence.

I am so grateful for all his help and support and would highly recommend you organise a consultation if you have any concerns at all.

Thank you Wil & Root Cause

Wil was an utter professional to deal with. He really helped me feel at easy straight away. I had an online consultation with him as I am currently on the other side of the world. He truly cared and showed compassion. Even after our consultation he has kept in contact with me to see how things are. He is extremely knowledgeable and I couldn't reccomend him enough.

I recently commissioned Wil from Root Cause to speak at a group event for women.

His knowledge around the science of hair loss and the impact of hair loss on wellbeing was exemplary. More than that, Wil has a genuine ability to empathise and offer practical, constructive advice without bamboozling you with clinical talk.

Undoubtedly Wil knows his stuff AND he can get it across in a way that resonates with people.

The event feedback was outstanding. Wil is a true trichology professional.

An excellent and interesting session with Will. He was so good at explaining what’s happening with my hair and scalp. I can thoroughly recommend Root Cause. No one else has been able to give me this level of information. Fascinating and so reassuring. Thank you!