First visited Will in Glasgow in August last year after many sleepless nights worrying about hair thinning. Will was really knowledgeable in all aspects of hair loss and scalp care. He explained thing... See more
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We offer you a professional and clinical diagnosis for hair loss and scalp health anxieties. We offer global video consultations in the comfort of your own home or in-person consultations in one of our clinics across the UK. Our diagnostic approach leads to a more effective prognosis and outcome for our clients. You can expect person-centred consultations delivered in a safe and supportive space. Be assured that you will access a professional standard from a trusted brand. Don’t rely on Dr Google, let us help you in your health journey.
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I had my follow up appointment with Wil and I’m pleased that the treatment plan is working and there is noticeable growth. The follow up was on depth and Wil gave practical solutions and suggested a continuation of the treatment plan. Highly recommended.

Reply from Root Cause Clinical
For me it was mostly finding the right information about underlying condition of hair loss and best available options. Amongst of many articles available in the Internet, it`s quite difficult to find the right ones, understand them and decide what to do. That`s what made me feel stuck in my problem, causing more stress which is definitely not helpful with hairloss. I recommend to everybody like me to reach for help.
I talked to Lisa, and I can recommend her to anybody like me. You`ll find understanding, compassion, knowledge and advise what to do to tackle your problem. We`ll stay in touch. Thank you very much :)

Reply from Root Cause Clinical
On arrival was met by friendly and professional staff who made me feel relaxed. Wil is very knowledgeable about his subject, answered all my questions and I felt so much better knowing that my condition could be improved. Would highly recommend.

Reply from Root Cause Clinical
I had a consultation recently with Wil in the Glasgow clinic and would thoroughly recommend it.
I had an in depth consultation and Wil explained clearly how the appt was going to run, and the best options for me to progress with treatment. He made me feel confident that my hair will improve and also reassured me that my condition can be helped. Wil also followed up with emails with everything that was discussed.

Reply from Root Cause Clinical
I had an online consultation with Lisa which went very well. She was so easy to talk to and understanding and the information she has sent me is very detailed and helpful.

Reply from Root Cause Clinical
I can’t recommend this place enough, I have been back and forth at the GP for years with no answers and got answers within the hour. They do extremely in depth questions to make sure you get the best treatment possible. It is so easy and everyone is very friendly to put you at ease. They go above and beyond to make sure you get the best results possible with an in depth report and treatment plan with follow up appointments. Thank you so much again.

Reply from Root Cause Clinical
HIGHLY RECOMMEND!
I saw Lisa West in her salon. She was extremely thorough, asked lots of questions following on from completion of the health questionnaire.
I found Lisa to be very knowledgeable, warm, caring. Her experience seems to know no bounds and was able to suggest a some lifestyle changes and wrote a comprehensive report for me to discuss with my GP.
Thank you Lisa

Reply from Root Cause Clinical
I met with Wil for an in-person consultation and was instantly put at ease by his approach. After examining my scalp and reviewing my blood test results, he was able to talk me through the likely diagnosis and discuss the potential treatment plans to choose what works best for me. His expertise in the space is clear and I look forward to seeing improvement over the next few months. Highly recommend to anyone concerned about their hair health.

Reply from Root Cause Clinical
My recent consultation with Will was informative & reassuring. I felt completely relaxed during my appointment due to Will’s confidence in his ability in analysing my hair & scalp issues. Post consultation I left the beautiful salon reassured & in a happier frame of mind than I was before my appointment.Thank You Will.

Reply from Root Cause Clinical
I met with Lisa last week and it was nice meeting her. She talked extensively and explained everything related to the hair health also asked about the details of everything in my life from food, style , work , family ..etc. she advised about how some treatments can affect my health in the future and advised to avoid them . Thanks for her advice.

Reply from Root Cause Clinical
I met with Will a few days ago and he was very professional providing clarity on the current issues with my hair and a strategy to work on together so the density of my hair can be improved. He explained what was happening with my hair in a clear and concise manner. I found the whole process friendly and professional . I was made to feel at ease and would highly recommend Will and Root Clinic if you are having questions about your hair journey!

Reply from Root Cause Clinical
I met with Wil Fleeson last week and wish I did it sooner. He was reassuring, clear, professional and kind. I would highly recommend to anyone who needs advice or treatment.

Reply from Root Cause Clinical
Will Fleeson is an amazing person. He totally owns the Tricology space . I have never felt so sure in the hands of an expert.Everything he tells me happen .My hair growth is ridiculous.I would recommend him to everyone !!!!

Reply from Root Cause Clinical
Had my first consultation with Mr Wil Fleeson at the clinic on 19/06/2025, very informative and great to at last speak with someone who understood my condition. I have seen many so called professionals over the past year and had no success, Mr Fleeson explained everything very clearly and set out a straight forward plan of action for me, I will follow the instructions given and hopefully see a positive result over the next few months.

Reply from Root Cause Clinical
Lisa was very easy to get on with and knowledgeable about hair conditions and causes for hair thinning. She gave me the kick up the backside I needed to start thinking about what I am eating and helped identify what improvements to my diet including Vitamin supplements could be made to improve my hair. I immediately visited a supermarket on the way home to stock up on healthy foods and it has encouraged me to quit the ready meals 😊

Reply from Root Cause Clinical
i very recently attended an in person consultation with Mandy at her clinic in Congleton, Cheshire.
I found her to be very warm and friendly and particularly knowledgeable and professional.
She listened very carefully to my concerns about the ongoing issues i have have experienced with Hair loss over the last 6 years which were as a result of significant physical and emotional traumas i had suffered approx 6 years ago.
Mandy was extremely understanding and displayed considerable empathy.
She carried out a comprehensive assessment of my scalp and hair with her trichological equipment and then explained to me in detail what she felt were the issues.
Mandy suggested a number of options moving forward and we agreed on an initial protocol which i intend to follow.
I have agreed to a follow up consultation in a few months to review the situation.
I cannot recommend Mandy highly enough.
Steve.

Reply from Root Cause Clinical
Wil reviewed all the details I’d given, then clearly described the upcoming procedures, at the end of which he gave me his diagnosis and possible next steps. All very simple and understandable, with the promised follow-up email arriving on schedule.

Reply from Root Cause Clinical
I saw Wil in the Edinburgh clinic 6 months ago to discuss my hair loss and get a diagnosis and found him extremely knowledgeable, thorough, and kind. He came up with a diagnosis promptly and we began a treatment pathway. I also opted for a genetic test and am so glad I did as it took some of the guesswork as to what would work and what wouldn't. I saw him in clinic last week after 6 months of treatment and it's working!( He always was upfront about it not being a quick fix which I commend) I could tell he was as delighted as me. We will continue the treatment and review again in 6 months. Highly recommend.

Reply from Root Cause Clinical
I attended an in-person appointment with Wil. I found him to be thorough and extremely knowledgeable. More importantly, he was extremely kind and understanding, particularly important when you are experiencing hair loss. After my consultation I had a much better understanding of the reasons behind my scalp problems /hair shedding and more importantly a plan in place to treat these. The follow-up report provided a very clear summary of our discussion and my treatment plan. I am so glad that I booked an appointment and sought advice from Wil.

Reply from Root Cause Clinical
Will was very knowledgeable and reassuring

Reply from Root Cause Clinical
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