Easy communication with sales team though had to call them rather than after sales who kept me holding for a longer. Delivery arrived earlier than I expected with no warning. A few slates on my deliv... See more
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Review summary
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Great product and great value. Delivery was sooner than advised which is great but no attempt was made by the delivery men to get a signature. Would have been nice to be alerted of the delivery dat... See more
Company replied
Great service. Quick dispatch. One point is that the felt came as 1 delivery and the adhesive and nail another. Wasnt clear when ordering so was a little confused but it did all arrive on the same day... See more
Company replied
Roofing superstore is the our favourite online merchant for our loft products. I have been using this company for a few years now. I order online and in 48 hours I get my items well packed and undama... See more
Company replied
Company details
- Roofing Supply Store
- Construction Equipment Supplier
- Do-it-Yourself Shop
- Home Improvement Store
- Window Supplier
About ROOFING SUPERSTORE
Written by the company
About us
ROOFING SUPERSTORE is the UK’s largest online roofing supplier, offering a SUPER range of products from leading brands like VELUX, Redland, Calder and Eurodec – all ready to be delivered.We're the No.1 online VELUX retailer
ROOFING SUPERSTORE is the No.1 online retailer for VELUX windows for a reason. Speedy delivery on popular ranges, specialist support, amazing prices, and so much more make us the best place to get the UK's most popular brand of roof windows.Earn SUPER Rewards
Points on every job, for money off the next one. Collect points across any of our SUPERSTORES and redeem those points for money off your next order!Our history
Founded in 2015 by four former roofers, ROOFING SUPERSTORE was created to make sourcing building materials easier, faster and cheaper.Contact info
Burrington Way, PL5 3LX, Plymouth, United Kingdom
- 01752 692 760
- sales@roofingsuperstore.co.uk
- www.roofingsuperstore.co.uk
4.1
Great
23K reviews
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The bucket arrived damaged
The bucket arrived damaged, sent proof to supplier, supplier denies any damages and refuses to process a refund. This is despite me wanting to post back the broken bucket and its contents
28 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Good morning,
I am sorry to hear of the issues with your order. I can see that you are in contact with our customer service team - who shall be back in contact shortly.
We look forward to speaking to you soon.
Kind regards,
Phil.
Highly recommended :-)
Very friendly and efficient service. Also great product knowledge and helped me navigate my way through buying a new electric velux and blind to replace and old manual one. Both items arrived very quickly. Good pricing too. Would recommend.
1 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Chantal,
Thank you for taking the time to review us! We really appreciate it and if you need anything in the future please let us know.
Kind regards,
Phil.
Unprofessional and Unreliable
Company lost my order….very unprofessional. Took ages to sort out replacement, miscommunication with delivery companies- total
disaster and delayed my project by 3 weeks.
7 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Good morning Gurdev,
I am sorry to hear about the issues with your order - and the subsequent time to resolve it.
We apologise for the delay caused, and if we can help with anything in the future please let us know.
Kind regards,
Phil.
Part of the order delivered damaged…
Part of the order delivered damaged plus the roofing sheets still not arrived.
24 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Matt,
Sorry for the damage, and for items being outstanding from your order. I can see you are in contact with our customer service team, who shall be providing you with an update shortly.
Apologies once again, and we look forward to getting the matter resolved.
Kind regards,
Phil.
Have just finished my flat roof above…
Have just finished my flat roof above the kitchen, I wanted to no it was done properly so did it myself, epdm membrene and glue and decking risers all from roofing superstore, all the people I spoke to advised and checked my measurements on the phone, brilliant experience highly rate these guys.
29 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Steve,
Thank you for the 5 star review! I am glad to see that our team were able to assist you.
If you need anything in the future please let us know.
Kind regards,
Phil.
Stuff I’ve brought is ok
Stuff I’ve brought is ok, but shipping costs are extreme.
I want to buy a fixing kit for the verge system that cost less than £15. Shipping is £220
Think I’ll go elsewhere
29 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi SP,
Thank you for the review! Sorry to hear about the delivery costs. I assume that the kit in question comes directly from the supplier, who have set shipping rates. This works out great on larger purchases, however we understand that it works out quite expensive on smaller orders.
If we can help you with anything else in the future though, please let us know and we shall be happy to help.
Kind regards,
Phil.
Professional infiormation
Quick delivery, easy website which explained materials in professional terms which was easy to understand.
29 June 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Michael,
Thank you for the review! We're glad that the website helped with explaining things. Our aim is to make purchases as easy as possible, so it's great to see that you experienced this first hand.
If we can help with anything else in the future, please let us know.
Kind regards,
Phil.
Easy to order
its an easy web site to order from which is important when time is an issue
delivery is normally on time
29 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Mark,
Thank you for taking the time to review us! We appreciate you taking the time to do so, and we hope to see you again in the future.
Kind regards,
Phil.
I am a gas engineer and I could not…
I am a gas engineer and I could not find anywhere to buy a cover for an exposed gas pipe on public path
The ease of ordering and quality of the product extremely good
It also b comes pre drill holes which I didn’t expect
24 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Darren,
Thank you so much for taking the time to review us! We massively appreciate it and are glad to have been able to assist you with finding the right products.
If we can assist with anything else in the future, please let us know.
Kind regards,
Phil.
Very helpful and polite staff
Very helpful and polite staff. Good experience. Fast delivery. Would definitely use again.
21 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Good morning Bob,
Thanks for taking the time to review us! We're glad to hear you'd use us again, and look forward to seeing you in the future.
Kind regards,
Phil.
A well constructed web site
The process of ordering was very simple and the delivery was excellent.
The product was as expected and I was able to complete my project satisfactorily
22 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Hugh,
That's great to hear - thank you for taking the time to feed this back! We're glad to see this allowed you to complete your project, and if you need anything else in the future please let us know.
Kind regards,
Phil.
GREAT SERVICE NICE QUALITY PRODUCT…
GREAT SERVICE NICE QUALITY PRODUCT SWIFT DISPATCH AND DELIVERY WELL DONE AND COMUNICATION
18 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi David,
Thank you for taking the time to leave us this 5 star review! We're glad that this reached you quickly and with good communication.
We hope to see you again.
Kind regards,
Phil.
I am in the construction business and…
I am in the construction business and had a unique order to make, I obviously did my online research and made an enquiry with roofing superstore and never looked back!
The materials I requested were quite delicate but arrived on time and super wrapped and protected.
Excellent service.
10 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Philip,
Thanks for the excellent review! We're pleased to have been able to help, and if you need anything else in the future please let us know.
Kind regards,
Phil.
Terrible experience from start to…
Terrible experience from start to finish. £32 delivery fee for a small box is shocking then unable to return the item. I would definitely not recommend using this website.
27 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Stephen,
I hope that you are well. Unfortunately I cannot locate your order with the details provided within this review - but if you could kindly email feedback@cmostores.com with your RS order number, our team will be happy to help.
Delivery charges are shown at checkout stage, and items can be returned within 14 days of receipt (unless they are custom made or shown as non-returnable at checkout stage).
If we can assist further, please let us know.
Kind regards,
Phil.
The kit arrived before it was expected…
The kit arrived before it was expected and was a good price for a branded product compared to other websites.
2 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Fiona,
Thank you for the 5 star review! We're very pleased to see that this reached you before expected to allow you to keep your project on schedule.
We hope to see you again.
Kind regards,
Phil.
Great Price. Brilliant Service
Spoke to Customer Service in one minute. Got good info. Sheets and fixings were over 50% cheaper than any other quote. With free delivery (others wanted £50.00 plus Vat). Arrived 3 days earlier than anticipated. Happy me. My very happy customers
20 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Stewart,
Thank you for the excellent review. We are very happy that our team were able to assist you, and that the items were cheaper than elsewhere.
We hope to see you again in the future.
Kind regards,
Phil.
Excellent customer service and…
Excellent customer service and delivered on time
9 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Good morning,
Thank you for the 4 star review! We're glad your items arrived on time, and hope to see you again in the future.
Kind regards,
Phil.
Used superstore many times for Velux…
Used superstore many times for Velux windows .would recommend. Quick delivery no problems
23 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Garrath,
Thank you for the review! Great to see that this reached you quickly, and we look forward to seeing you again soon for your next order.
Kind regards,
Phil.
Excellent range of goods
Excellent range of goods, great price , good we’re here before the monies had cleared my account. Worthy of the highest praise . Excellent customer service from start to finish.
23 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Joseph,
Thank you for your 5 star review! We're very happy to see that everything arrived so quickly, and if you need anything else in the future please let me know.
Kind regards,
Phil.
Everything i asked for was delivered &…
Everything i asked for was delivered & care taken with delivery.
15 July 2026
Unprompted review
Reply from ROOFING SUPERSTORE
Hi Sandra,
Many thanks for the 5 star review! We massively appreciate it, and hope to see you again.
Kind regards,
Phil.
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