Roller Blinds Direct Reviews 

2,681
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company, praising the fantastic product quality, precise custom measurements, and overall excellent service. Consumers often point out that the ordering process is completely seamless, and the delivered items match the exact descriptions found on the website. Purchasers note that putting up the blinds is very straightforward and quick, making the whole setup experience completely hassle-free. Though some reviewers experienced long delivery times or minor delays, they still appreciated the quality of the final result. A few other people also noted occasional issues, such as receiving incorrect mechanisms or noticing slight fabric curling along the sides.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that blinds arrive well-made and exactly as... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds are very well... See more

Delivery service

Customers had mixed experiences with the delivery service, with many reviewers praising speedy delivery... See more

Order

People report ambiguous experiences with order, noting that the process itself is very easy and seamless with... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just installed the 2nd blind ordered from Roller Blinds Direct and we are delighted. The range of options, colours, styles, etc., is great and we got exactly what we wanted in both cases.... See more

Company replied

Rated 5 out of 5 stars

Lovely Blinds. Luckily I took out the insurance, first lot that came didn’t fit, they were quickly replaced with remeasured ones. Service was absolutely excellent.

Rated 5 out of 5 stars

Great Service - Great quality - Great Price. I was an Interior designer for nearly 30 years & used to fit Curtains & Blinds myself. I purchased a blackout roller blind with a 'Designer Style' Pelmet... See more

Company replied

Rated 5 out of 5 stars

Blinds looks and perform very good. Looks more premium then cut to size blinds from marketplace or supermarkets. Happy so far, time will testing it.

Company replied



Company details

  1. Home & Garden

Information provided by various external sources

Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,681)

47 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent company and excellent blinds, first class!

Excellent company and excellent blinds! After pondering for many weeks on the best blinds for our new cottage, I got some samples for the double roller blinds offering us the best of both worlds! Glad I got the samples as they were really useful. We ordered one to see what it looked like and it was so good, we ordered another 3 (so far!). Opted for expedited delivery and the blinds arrived in excellent time, easy to put up and perfect "inset" measurements. They look great and can't fault the whole experience. I even emailed them about a large bay window asking for advice and they responded with helpful guidance and options. Thank you

26 March 2025
Rated 1 out of 5 stars

Poor quality, unhelpful service

Roller Blinds Direct are one of the cheaper online companies but unfortunately you pay the price heavily in quality and service. Their website gave me conflicting information, which was corrected with a phone call with staff only for that to turn out to be misleading information as well - something I only discovered after I’d installed the blind. Upon installation the blind also broke on its very first use - I mean literally its first roll. So began the process of dealing with the company’s customer service which came with its own whole set of problems. They have been dragging their feet dealing with the problem and even playing odd games, implying I am lying and talking about recorded phone calls to prove it. I am still trying to get a refund. All together it has left me with no faith the company is operating with integrity, and maybe possibly entirely legally, as I am having to face the fact I will never get my money back.

21 March 2025
Rated 5 out of 5 stars

Brilliant company

Brilliant company, very competitive prices, fast delivery. I ordered bespoke blinds that are huge - and they delivered in every sense.

20 February 2025
Rated 5 out of 5 stars

Very good.

Everything was excellent, from using the website to ordering, my blind was perfect, I would recommend using this company to anyone.

29 January 2025
Rated 1 out of 5 stars

Bad customer service and bad product

Bad customer service. All roller mechanisms were faulty and I was told to send pictures after even offering to buy new ones.

The actual rollers also had to be tapped so that when rolling up, it won’t shift position.

Such a waste of of time

16 January 2025
Rated 1 out of 5 stars

Very thin material

The material for the roller blinds is extremely thin. Yes I ordered lightweight blinds but am surprised with how thin and see through the blinds are.

21 November 2024

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