We have just installed the 2nd blind ordered from Roller Blinds Direct and we are delighted. The range of options, colours, styles, etc., is great and we got exactly what we wanted in both cases.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.
Unit 2, Jubilee Way, WF4 4TD, Huddersfield, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Poor quality plastic pull, I have to downvote them because of the poor quality plastic pully, it snapped on the first use on BOTH blinds. I am so wary of using them that I have had to leave the blinds at half-mast. Not happy.
My go to place for roller blinds. Well priced and great quality for the price. Just make sure you check delivery date when you choose your blinds as I didn't and so it took longer than I expected. However, entirely my own fault as I'm used to that company that does next day delivery. They arrived when they stated, well packed and perfect fit. Highly recommended.
I ordered a blind and realised it was not a blackout blind so within 10mins I cancelled the order and got written confirmation the order was cancelled. Twice I called up and it was confirmed my refund would be processed. After waiting 6 days for my refund I called and the company said they could not refund my order as it was a special made to measure and it was a mistake to cancel my order even though I did not receive the item. This makes no sense as all their blinds are made to measure and their terms and conditions state if you want to cancel you can within 1hr of ordering. Thank God I paid by PayPal who had to step in for me to get my refund. DON’T trust them once you pay your money they do not want to give it back if there is a problem. Use PayPal or your credit card to purchase so that you are covered. I will never use them again.
I have bought many roller blinds from this company. Always excellent
Superb service and quality. Will definitely buy again. Thank you
The blind came quickly. Plenty of fitting guides. It fitted perfectly, no problems.
Easy to order and blinds arrived very quickly - very impressive as just before Christmas. Colour exactly what I expected and easy to affix. Only slight reservation is over the winding mechanism which seems a bit flimsier than we were expecting.
Great product - exactly as described. Easy to fit with clear instructions.
Very helpful on telephone and great advice for measuring. Happy with service and easy to fit
Good communications throughout. Blind was well packed on arrival, and fitting instructions were clear and easy to follow.
Blinds were a perfect fit, but for the price the material is quit cheep. Easy to fit even though I could not access the fitting video sent.
Looks good still decorating so not put it up yet daughter has blinds from here so recommended as I needed a blind for a wide patio window
Easy to order online & free samples delivered quickly. Great blinds
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.