Roller Blinds Direct Reviews 

2,681
•
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 48 reviews, reviewers overwhelmingly had a great experience with this company, praising the fantastic product quality, precise custom measurements, and overall excellent service. Consumers often point out that the ordering process is completely seamless, and the delivered items match the exact descriptions found on the website. Purchasers note that putting up the blinds is very straightforward and quick, making the whole setup experience completely hassle-free. Though some reviewers experienced long delivery times or minor delays, they still appreciated the quality of the final result. A few other people also noted occasional issues, such as receiving incorrect mechanisms or noticing slight fabric curling along the sides.

What people talk about most

Product

Clients share positive opinions on product quality, highlighting that blinds arrive well-made and exactly as... See more

Quality

Customers consistently note positive experiences with quality, highlighting that the blinds are very well... See more

Delivery service

Customers had mixed experiences with the delivery service, with many reviewers praising speedy delivery... See more

Order

People report ambiguous experiences with order, noting that the process itself is very easy and seamless with... See more

Service

Consumers find service to be a source of great satisfaction, frequently praising the efficient, prompt, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We have just installed the 2nd blind ordered from Roller Blinds Direct and we are delighted. The range of options, colours, styles, etc., is great and we got exactly what we wanted in both cases.... See more

Company replied

Rated 5 out of 5 stars

Lovely Blinds. Luckily I took out the insurance, first lot that came didn’t fit, they were quickly replaced with remeasured ones. Service was absolutely excellent.

Rated 5 out of 5 stars

Great Service - Great quality - Great Price. I was an Interior designer for nearly 30 years & used to fit Curtains & Blinds myself. I purchased a blackout roller blind with a 'Designer Style' Pelmet... See more

Company replied

Rated 5 out of 5 stars

Blinds looks and perform very good. Looks more premium then cut to size blinds from marketplace or supermarkets. Happy so far, time will testing it.

Company replied



Company details

  1. Home & Garden

Information provided by various external sources

Offering convenience, practicality and style, our roller binds are all made to measure to our customers’ precise specifications. Available in a range of linings and materials, they are suitable for use in any room in the home, as well as the workplace. Roller Blinds Direct stocks a vast collection of fabrics in all designs imaginable, all at brilliantly low prices.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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4.4

All reviews

(2,681)

47 reviews in the last 12 months

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Rated 3 out of 5 stars

Poor quality plastic pull

Poor quality plastic pull, I have to downvote them because of the poor quality plastic pully, it snapped on the first use on BOTH blinds. I am so wary of using them that I have had to leave the blinds at half-mast. Not happy.

23 February 2022
Rated 5 out of 5 stars

My go to place for roller blinds

My go to place for roller blinds. Well priced and great quality for the price. Just make sure you check delivery date when you choose your blinds as I didn't and so it took longer than I expected. However, entirely my own fault as I'm used to that company that does next day delivery. They arrived when they stated, well packed and perfect fit. Highly recommended.

18 February 2022
Rated 1 out of 5 stars

Ridiculous... They made a mistake and did not want to refund me.

I ordered a blind and realised it was not a blackout blind so within 10mins I cancelled the order and got written confirmation the order was cancelled. Twice I called up and it was confirmed my refund would be processed. After waiting 6 days for my refund I called and the company said they could not refund my order as it was a special made to measure and it was a mistake to cancel my order even though I did not receive the item. This makes no sense as all their blinds are made to measure and their terms and conditions state if you want to cancel you can within 1hr of ordering. Thank God I paid by PayPal who had to step in for me to get my refund. DON’T trust them once you pay your money they do not want to give it back if there is a problem. Use PayPal or your credit card to purchase so that you are covered. I will never use them again.

12 February 2022
Unprompted review
Rated 4 out of 5 stars

Excellent service

Easy to order and blinds arrived very quickly - very impressive as just before Christmas. Colour exactly what I expected and easy to affix. Only slight reservation is over the winding mechanism which seems a bit flimsier than we were expecting.

4 January 2022
Rated 4 out of 5 stars

Blinds

Blinds were a perfect fit, but for the price the material is quit cheep. Easy to fit even though I could not access the fitting video sent.

6 December 2021

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