Received our delivery today with Mark and Trav, excellent communication as they called 20 minutes before. They brought the tv right into the house and even gave my husband some tips. Even made a fuss... See more
Company replied
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Great experience with Richer sounds delivery team. Warwick and Rob were really friendly and helpful with the delivery itself, but they went above and beyond giving me lots of installation tips for put... See more
Company replied
Tracey and Paul arrived on schedule to deliver my Sony TV from Richer Sounds. They checked the box for any damage, took photographs and kindly lifted my old heavy TV off the sideboard and onto the flo... See more
Company replied
The two people who delivered our TV were very courteous and carefully delivered the goods in a timely manner. We were kept well informed of progress and even got a phone call when they were 15 minut... See more
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Company details
Written by the company
Richer Sounds is a British home entertainment retailer that operates through a chain of 51 stores and through online, mainly in England. The business was 100% owned by Julian Richer, the founder and managing director of the company, who in 2019 sold 60% of its shares to an employee ownership trust.
Contact info
Richer Sounds, Hankey Place 3 - 4, SE1 4BB, London, England, United Kingdom
- 0333 900 0093
5.0
Excellent
3K reviews
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Amazing sercive
Amazing service was let known of the delivery time before they arrived. Friendly staff 100% recommend
8 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Delivery team Zak & Ian
Delivery team Zak & Ian provided excellent service today. They telephoned me shortly before the delivery and l was 10 minutes from home. They said no problem and were there just as l arrived home. A very smooth transaction.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
The lads turned up with smile and…
The lads turned up with smile and brought tv into living room,highly recommended pair.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Karl was precisely punctual
Karl was precisely punctual. Very pleasant and very friendly and helpful
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Richer Sounds TV Excellent Delivery & Service
New tv from Richer Sounds delivered by Gareth and Paul - very efficient as got text message from them advising of time slot, followed by tel call of exact time once they were 20 minutes away. Very polite and helpful, arrived promptly, placed tv in room needed and advised how to handle etc. Would recommend.
7 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Karol and Paul delivered my TV
Karol and Paul delivered my TV, friendly guys and they even got there early which was great.
6 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
TV order came quickly with no issues
TV order came quickly with no issues. Trav and Rob did a great delivery service. Very happy
6 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Trav and Paul were brilliant
Trav and Paul were brilliant, got my 85 inch tv in the house exactly where I wanted it. Said If I ever had any issues with it to contact them and were polite and efficient, giving notice before they arrived via a quick call.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Superb as always
Superb as always. Tobias really helpful. Television brilliant. I would nt buy from anybody else.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
Large TV delivery
Karol and Rob provided great service and a friendly team. We’re also happy to help place the heavy TV in the most convenient place.
3 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your kind feedback, we really appreciate your kind words. Hope to see you again soon.
Reply from Richer Sounds - Distribution
Thanks for leaving us a 5* review. It really does make the hard work we put into customer service worthwhile.
Excellent service
Excellent service, Gareth was very kind, rang before the delivery. Nothing less than superb
3 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review, it’s lovely to read your comments.
Wow wasn't expecting delivery so fast…
Wow wasn't expecting delivery so fast and what a fabulous delivery team, Karol and Rob. So polite and friendly, excellent experience from the start. Highly recommend Richer Sounds.
3 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Zac and Ian did a great job with my…
Zac and Ian did a great job with my delivery. Friendly, great comms and generous with their time. Highly recommended.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Rang and advised of delivery time,very…
Rang and advised of delivery time,very helpful. Carried TV and speakers round back of house. Very friendly and polite
1 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your 5 star review, we look forward to seeing you again next time
Richer Sounds is a great company to buy…
Richer Sounds is a great company to buy from I have no hesitation in recommending them. My latest TV from them was recommended by their website and I am not disappointed. Hand delivered with care by Zak and Ian who were very helpful. 6 year guarantee- no brainer.
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your great feedback and for supporting local business.
Excellent the delivery guys were very…
Excellent the delivery guys were very professional phoned 20 minutes prior and then put tv 📺 we’re we wanted it excellent
2 July 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, reading your comments was a real pleasure. Thanks again for your continued support.
Perfect delivery and Gareth was smiley…
Perfect delivery and Gareth was smiley and helpful, not like some who look who don't look happy in their job. The TV is a hit just what wanted. We always go to Richer Sounds John was so helpful in the shop
30 June 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your wonderful feedback
Gareth was prompt polite and friendly
Gareth was prompt polite and friendly. He offered to remove his shoes. He carried the tv upstairs for us. Brilliant.
30 June 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thanks for your feedback, great to read you were happy with our service.
I had great advice from the Cheltenham…
I had great advice from the Cheltenham store for a previous piece of equipment I bought from them 10 years ago. So I rang and asked for advice about a new TV I was after. I spoke to Jason who gave me great service so I bought the tv from them. Jason arranged for it to be delivered to my home a couple of days later. Unlike some other companies, the tv did arrive in 2 days and the couriers, Zak and Ian, did contact me with a delivery window and did call 15 minutes or so before the delivery. Everything promised happened. Simple.
To quote a well- known phrase: I will be back. Thank you Richer Sounds Cheltenham.
30 June 2026
Unprompted review
Reply from Richer Sounds - Distribution
Thank you for your 5 star review!
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