Riccardo Ricci Reviews 

219
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor product quality, receiving items made from cheap materials that looked nothing like the online photos and felt uncomfortable. Many people also experienced frustrating issues with the return policy, noting that requests were denied or that purchases bought on sale were excluded from returns. Though some reviewers faced challenges, some people were satisfied with the comfortable fit, soft fabrics, and stylish designs of the clothing. Consumers also mentioned that their packages arrived quickly and that they received numerous compliments from others while wearing the items in public.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some consumers praise the... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers describe the materials... See more

Return policy

Reviewers highlight negative aspects of return policy, expressing widespread frustration and disappointment... See more

Order

People report ambiguous experiences with order, reflecting a wide split in customer satisfaction. While many... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers report fast shipping times, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived correctly and fit very well only the delivery just took a bit long because it was shipped from China, which wasn’t mentioned anywhere.

Company replied

Rated 1 out of 5 stars

100% scam company. Horrible product quality (feels like cheap clothing), horrible shipping delay (almost a month of waiting). They refused to comply with their return policy and honor my consumer righ... See more

Company replied

Rated 1 out of 5 stars

The absolute worst company ever, do not ever buy from them, they will send you clothes that are two sizes too small and then when you follow all of their policies and all of their ridiculous hoops t... See more

Rated 1 out of 5 stars

Please be aware!! Despite their brand name, this product is not Italian or European, it is 100% Chinese. Delivery took about one month, and the packaging was similar to Shein or other low-cost brands.... See more

Company replied


Company details

Written by the company

Dress with class - Men's Fashion with an Old Money Attire.


Contact info

2.8

Average

TrustScore 3 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 2 weeks

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2.8

All reviews

(219)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing experience!

Amazing experience!

10 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Good quality

Good quality
Good fit.
Happy with the purchase

1 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

This is a scamming company

This is a scamming company. They will tell you that they offer returns no questions asked, but when they ship you their low quality items they then claim that they cannot accept the return because it’s a sale item. Yet that policy is NOWHERE to be found on their website. And it’s convenient that 98% of their items are on “sale”! Please do not buy from them or waste your money

4 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Great product

Easy ordering and a prompt delivery of an excellent product - thanks

3 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

SCAMMERS

SCAM They refused to honor their own return policy, displayed on their website. Clothes look cheap by the way and cuts are horrible. DO NOT BUY FROM THEM.

1 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Overall good experience

Overall good experience. My package arrived earlier than expected.

30 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Good time management

Good time management
Safe delivery it's came on time
No issues

29 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Overall amazing experience

Good customer service and amazing quality clothes, delivery to uk however is about 4-5 weeks, only downside

27 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Under one week shipping is something we are constantly working on, we are sorry for the delays you experienced. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

I found this brand on Instagram usually…

I found this brand on Instagram usually i look the other way but I thought i will try it i didnt have any problems with my order and they have sale going on with free sunglasses i think if you want that old money style this is a good place to start i bought a jacket and received a few compliments the quality feels nice will definitely be trying to place again

27 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Hi I ordered 3 polos they are as…

Hi I ordered 3 polos they are as pictured,very. pleased with the items, would most certainly recommend and order again. Marc

26 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

Ricardo RICCI is a big scam

Ricardo RICCI is a big scam. I ordered clothes from them. They are not good quality and I just wanted a refund. Clothes are from china. And they don’t give refunds. They try to come with stories and others silly thing. They do your life hard. Don’t buy because you are gonna be disappointed.

19 September 2025
Unprompted review
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Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Comfortable and well-made T-shirt

Comfortable and well-made T-shirt, with soft and breathable fabric. Perfect fit that makes it pleasant to wear all day long.

19 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

100% scam company

100% scam company. Horrible product quality (feels like cheap clothing), horrible shipping delay (almost a month of waiting). They refused to comply with their return policy and honor my consumer rights when I asked for a refund. They should close their doors as soon as possible. It’s a shame for e-commerce brands. DO NOT BUY ANYTHING FROM THIS BRAND.

24 August 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Great service and good quality product…

Great service and good quality product at a reasonable price

4 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thanks!

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

Scam: No refund

Scam:

The items I received are not of the same quality as those shown in the photos. Furthermore, when I requested a refund, they refused to give me one, even though the website clearly states that they offer refunds.

19 May 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 1 out of 5 stars

The product is absolute trash

The product is absolute trash, itchy materials, wrong sizing, sent multiple items that were the same. Tried to return the items and they asked me to wear them with a ruler next to me to prove they don't fit.

1 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

Good look at a Great price!!

After reading all the bad reviews, I was hesitant. I took a chance and was happily surprised by how well the clothes looked. I wore the pants and shirt at a large conference and received numerous compliments on them. The fit was perfect, which is never easy for me. No additional adjustments made. It does take a little longer to receive the items. But that is everyone not shipping from the US these days. Looking forward to finding some more items in the future.

25 August 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thanks!

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

Scam!!

Scam!!! Really bad quality products which don’t look anything like on the website. No return / refund possible due to questionable firm policies!! Keep your hands off. A once in a lifetime experience that deters one from doing online shopping.

29 August 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Rated 5 out of 5 stars

The clothes were amazing loved them!!

The clothes were amazing loved them!!

14 August 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thanks!

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

SCAM - AVOID Riccardo Ricci

AVOID THEM!!! Scam company, with horrible product quality.
I have spent 24 mails with their "Customer Service" after I first got incorrect size, then replacement arrived damaged and 2nd replacement was something I never ordered. Been asking for refund from day1, after 2 months, I get the "copy paste" replies and no development. I have reported this to various EU authorities.

26 August 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

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