Riccardo Ricci Reviews 

219
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 75 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about poor product quality, receiving items made from cheap materials that looked nothing like the online photos and felt uncomfortable. Many people also experienced frustrating issues with the return policy, noting that requests were denied or that purchases bought on sale were excluded from returns. Though some reviewers faced challenges, some people were satisfied with the comfortable fit, soft fabrics, and stylish designs of the clothing. Consumers also mentioned that their packages arrived quickly and that they received numerous compliments from others while wearing the items in public.

What people talk about most

Product

Reviewers mention ambiguous feedback about product quality and sizing. While some consumers praise the... See more

Quality

Customers consistently note ambiguous experiences with quality. While many reviewers describe the materials... See more

Return policy

Reviewers highlight negative aspects of return policy, expressing widespread frustration and disappointment... See more

Order

People report ambiguous experiences with order, reflecting a wide split in customer satisfaction. While many... See more

Delivery service

Customers had ambiguous experiences with delivery service. Many reviewers report fast shipping times, noting... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Everything arrived correctly and fit very well only the delivery just took a bit long because it was shipped from China, which wasn’t mentioned anywhere.

Company replied

Rated 1 out of 5 stars

100% scam company. Horrible product quality (feels like cheap clothing), horrible shipping delay (almost a month of waiting). They refused to comply with their return policy and honor my consumer righ... See more

Company replied

Rated 1 out of 5 stars

The absolute worst company ever, do not ever buy from them, they will send you clothes that are two sizes too small and then when you follow all of their policies and all of their ridiculous hoops t... See more

Rated 1 out of 5 stars

Please be aware!! Despite their brand name, this product is not Italian or European, it is 100% Chinese. Delivery took about one month, and the packaging was similar to Shein or other low-cost brands.... See more

Company replied


Company details

Written by the company

Dress with class - Men's Fashion with an Old Money Attire.


Contact info

2.8

Average

TrustScore 3 out of 5

219 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 30% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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2.8

All reviews

(219)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really good quality but shipping was…

Really good quality but shipping was slow to the UK

27 June 2025
Unprompted review
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Reply from Riccardo Ricci

Thanks!

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Arrived correctly and fit very well

Everything arrived correctly and fit very well only the delivery just took a bit long because it was shipped from China, which wasn’t mentioned anywhere.

3 December 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thanks!

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Absolutely love the style of clouts…

Absolutely love the style of clouts well made and affordable feels good on too my new go too for clothes online

8 December 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thanks!

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Wonderful quality

Wonderful quality! Highly recommend everyone buy from here! Customer service was very responsive and fixed my husband order right away

1 December 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

I would like to cancel my order but I…

I would like to cancel my order but I won’t get any replies whatsoever.

29 November 2025
Unprompted review
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Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Thanks!

Rated 4 out of 5 stars

Good quality

Good quality

24 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Good quality

Good quality, decent shipping time & not too expensive.

19 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Product quality is great!

18 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

I got trousers from them.

I got trousers from here. The quality is super good. It feels good and fits well. But i would suggest to check the size chat before even ordering them. And the customer service is great. Value for money.

17 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

It is really good quality

It is really good quality, and perfect size.

12 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

Outstanding service

Outstanding service. Products nice, very good price to quality.

11 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Design of the item. Well pleased overall, great fit 😉

Design of the item,

24 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

The quality of the product is good and…

The quality of the product is good and size is perfect as per selection and perfect.

11 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

In general a good experience I would…

In general a good experience I would like to exchange the size from a pair of pants but they said that need to be sure they delivered right sizes, I said it doesn’t fit me that size and would like a larger one , overall the clothes are nice looking

12 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 1 out of 5 stars

Very disappointing and honestly feels dishonest

I waited over 24 days for my order to arrive — it shipped from China (this was never mentioned on their website). The clothes I received were extremely cheap quality and looked nothing like the photos online.

When I contacted them to request a return and refund, they completely refused. Their own website says “free return and refund within 30 days” — but in reality they did not honour this at all.

So it’s just a lie.

From my experience, this feels like a dropshipping scam. Slow shipping, poor quality, and a fake refund policy. I would not recommend this store to anyone.

5 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Thanks!

Rated 1 out of 5 stars

Scammers and Fraudsters - DO NOT USE!!!

Scammers and Fraudsters - DO NOT USE!!!

Bought a load of items after seeing an advert on Instagram - clothing looked good in pictures.

Once delivered, every single item was of very poor quality and the sizes were all over the place.

I sent a pleasant email informing the business of the issues. Initially, they asked me to send over pictures, which I did.

They then started saying that their refund policy meant they would not offer a refund - absolute nonsense.

Then they said that there were 'sale items' meaning a refund could not be issued. INCORRECT. None of the items were sale items.

Lastly, they changed their mind and decided to say I was out of the 14 day refund DESPITE the fact that my initial request for refund was within the 14 days.

Absolute charlatans who, instead of running a proper business, have decided to try and scam hardworking people out of their money.

This is NOT over.

25 August 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Hey,

I am really sorry regarding your experience with us. Can you please share your order number and email address so that we can help you out? We will get back to you as soon as possible. If you want, you can also reach out to us via info@riccardoricci.co .

Thanks!

Rated 5 out of 5 stars

Amazing quality

Amazing quality, fast delivery and great customer service

1 November 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

Great expirience

Great expirience. fast response. And crazy cheap clothes - great value for money

29 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 4 out of 5 stars

I ordered 3 shirts and I like them all

I ordered 3 shirts and I like them all. The fit is good, and I enjoy wearing them.

18 September 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

Rated 5 out of 5 stars

good experience

great product

18 October 2025
Unprompted review
Riccardo Ricci logo

Reply from Riccardo Ricci

Thank you so much for your feedback.
We are thrilled to hear that you had a positive experience with us. Thank you for taking the time to leave a review for us, as a small business it really encourages us to work even harder. Cheers!

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