i was able to send without paying a fee because my funds were sent to help somebody in Venezuela. But has taken too long to hit the beneficiary's account, it has been over 24 hours, and support says... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.
Company replied
It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more
Company replied
The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.
Company replied
Company details
About Ria Money Transfer
Written by the company
Fast Transfers to 165+ countries
For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.
500,000+ Locations Worldwide
Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.
Great Rates and Low Fees
With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.
Safe and Secure
Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.
Contact Info
7000 Village Dr. Ste 200
Buena Park, CA 90621
Contact info
United States
- (877) 443-1399
- www.riamoneytransfer.com
4.3
Excellent
37K reviews
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Pretty quick and efficient
Pretty quick and efficient. But having to repeatedly click on source and use of funds every single time is silly and a timewaste.
21 July 2026
Reply from Ria Money Transfer
Thank you for your feedback on the efficiency of the app. We're glad to hear that you find the process quick! We understand that having to repeatedly click on the source and use of funds can feel time-consuming. Our support team can review the details and help further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for assistance. We hope your future transactions continue to be smooth and efficient!
Transfer was made to a travel company
Transfer was made to a travel company - should have been easier rather than surname etc??
21 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the transfer process and the challenges you faced. Our support team can review the details and help further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com.
Reply from Ria Money Transfer
Thanks for sharing your positive experience! We're delighted to hear that our service is fast and reliable for you. 😊
Reply from Ria Money Transfer
We're so glad to hear that you find the transfer process easy and enjoy using our app and website! Your feedback truly brightens our day. 😊
Timely money transfers accompanied by…
Timely money transfers accompanied by dependable and consistent service thus far.
4 April 2026
Reply from Ria Money Transfer
It's fantastic to hear that our timely transfers and reliable service have made a positive difference for you! We appreciate your feedback and look forward to continuing to serve you! 😊
Fast and convenient service
20 July 2026
Reply from Ria Money Transfer
We're so glad to hear that you find our service fast and convenient! Your feedback inspires us to keep delivering the best experience possible. 😊
WHEN I PUT IN THE NAME OF THE…
WHEN I PUT IN THE NAME OF THE BENEFICIARY IT TRUNCATED THE FULL NAME THAT I WROTE OUT. I HOPE THIS DOES NOT CAUSE PROBLEMS ON THE PICK UP END FOR MY NIECE.
20 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the truncation of your beneficiary's name. It's essential that the name on the transfer matches the valid ID of the recipient to avoid any issues during pickup. If something doesn’t work as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com for assistance. We're here to ensure a smooth experience for you and your niece!
Reply from Ria Money Transfer
We're so glad to hear you had a great experience with our service! Your kind words really make our day brighter! 😊
The 4 business days required to…
The 4 business days required to complete the transfer is ridiculously long.
20 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the transfer time. We understand that the 4 business days required for processing can feel lengthy, especially when you're eager to complete your transaction. Various factors, such as banking processes and opening hours, can contribute to these delays. We can review the details of your transfer to explain what happened. Please reach out via help.riamoneytransfer.com for further assistance. Your input is invaluable to us, and we hope to improve your experience!
A repeat customer who uses ria often…
As a repeat customer who uses ria often, it is very nice to have a record of previous transfers and auto filled entries that make the next transfer so much quicker to execute.
20 July 2026
Reply from Ria Money Transfer
It's fantastic to know you enjoy the convenience of our previous transfer records and autofill features! We really appreciate your loyalty and are thrilled that our service is making your transfers quicker. 😊
Reply from Ria Money Transfer
We're so glad to hear your kind words! Your support means the world to us and keeps our team motivated! 😊
RIA doesn't gives you hardship when you…not at all that's why am content wih RIA
RIA doesn't gives you hardship when you transfering "YOUR MONEY"to yours families..others question too much,makes you called theirs customer service then the process that i wasn't contented at all the all was...make me feel bad
20 July 2026
Reply from Ria Money Transfer
It's wonderful to hear you're satisfied with our service! We're glad that transferring funds to your family has been a smooth experience for you. We value your feedback about the other services, and it's important for us to understand your experience. If you have any further concerns or need assistance, please reach out to our support team at help.riamoneytransfer.com. Thank you for choosing us!
Not happy, RIA!
First and Last time with RIA.
My urgently needed transfer was cancelled, AFTER RIA extracted my money... I no longer meet their requirements because I have not seen my friend in Kenya face-to-face.
Really, RIA???
20 July 2026
Reply from Ria Money Transfer
We're so glad to hear that you found it satisfactory once connected! Your feedback means a lot to us, and we hope to keep providing you with great experiences. 😊
Nice service and affordable.
20 July 2026
Reply from Ria Money Transfer
We're so glad to hear you find our service nice and affordable! Your support means a lot to us! 😊
Payment Methods Window shows no way to complete transaction
What I liked was that the transfer -- on the fourth try -- was created.
What I DIDN'T LIKE is that after I set the amount & payment method, then clicked "continue" .. I got a screen called Payment Method which offered me a chance to change my payment (which I did not want to do) ...and then showed NO WAY TO CONTINUE.
I contacted Chat Help, the agent kept telling me to send a screen shot, I kept pointing out that if I made another attempt to set up the transfer to get back to that Payment Methods page, the chat window would probably disappear.
Sure enough, that's what happened. But somehow at the same time I was desperately trying to get back to the Chat Window, I FINALLY got a screen telling me the transfer has been created.
You need to redesign that Paymenet Methods window.
19 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the Payment Methods window. We understand how important it is for the process to be clear and straightforward. Our support team is available to review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any additional support you may need. We hope your future transactions are much smoother!
Bonjour super application 👍🙂
19 July 2026
Reply from Ria Money Transfer
We love your enthusiasm for our app! Thank you for your support! 😊
very EASY and fast
19 July 2026
Reply from Ria Money Transfer
We're so glad to hear you found our service easy and fast! Your positive feedback really brightens our day! 😊
Yes a good experience from home
19 July 2026
Reply from Ria Money Transfer
We're so glad to hear you've enjoyed your experience from home! Your feedback means a lot to us! 😊
The best way to send money overseas
As I have always used Ria Money to send money overseas I have never had any issues or experienced and problems
19 July 2026
Reply from Ria Money Transfer
We're so glad to hear that you've had a great experience using our overseas service! Thank you for your trust in us! 😊
Ria is my frist choice to money…
Ria is my frist choice to money transfer service It's easy and quick money transfer service.
I like and appreciate the service.
18 July 2026
Reply from Ria Money Transfer
It's fantastic to hear that you've chosen us for your money transfer needs! We truly appreciate your kind words about our quick and easy service. Thank you for your support! 😊
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