i was able to send without paying a fee because my funds were sent to help somebody in Venezuela. But has taken too long to hit the beneficiary's account, it has been over 24 hours, and support says... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Overall OK. But recently, I have been noticing a delay in the transfer of money to the destination account. Which makes me go to other parties like XOOM, where the money gets transferred immediately.
Company replied
It was good and very flexible. I got the opportunity to change the receiver's name which I placed by accident. My only problem with Ria is they don't give you a promo code discount like MoneyGram! I... See more
Company replied
The ease of using the app to send money overseas is really remarkable. I feel the service would get better rating with lower transfer fee though.
Company replied
Company details
About Ria Money Transfer
Written by the company
Fast Transfers to 165+ countries
For over 35 years, Ria has been a trusted choice for sending money to loved ones around the world. We consistently work to have low fees, great exchange rates, and fast, friendly service.
500,000+ Locations Worldwide
Whether online, in-app, or in-person, we believe international money transfers should be easy and affordable. Ria offers more ways to send and receive, including: credit/debit, bank transfers, cash-pickup, and e-wallets.
Great Rates and Low Fees
With no hidden fees, the money you send to your friends and family goes further. Check the most up-to-date rates at any time using the Ria app or website.
Safe and Secure
Feel secure knowing we’ve sent over a billion safe transfers. Our world-class security experts work around the clock to keep an eye on your money transfers.
Contact Info
7000 Village Dr. Ste 200
Buena Park, CA 90621
Contact info
United States
- (877) 443-1399
- www.riamoneytransfer.com
4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Ria Money Transfer
We're so glad to hear you enjoyed our fast delivery! Thank you for your support! 😊
Very reliable and secure
Very fast and secure transfer. Hastal free.
Fully satisfied with service.
22 July 2026
Reply from Ria Money Transfer
It's fantastic to hear that you find our service reliable and fast! We truly appreciate your feedback and are thrilled to have your support! 😊
Site is unreliable
Site is unreliable. Too many times it fails and tells you to contact Support. Despite that if you persevere it will perform, but seems to take too long to get the money to the Recipient.
22 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the app's reliability and the delays in transferring money. Our support team is available to review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any assistance you may need. We hope your future transactions are smoother and more efficient!
Pretty easy and fast
Pretty easy and fast. Had one problem but worked around it. One of my contacts could not receive on GCash (Philippines) then i came in from another way and it was ok
21 July 2026
Reply from Ria Money Transfer
Thank you for your feedback on the ease and speed! We're glad to hear you found a workaround for your contact's issue with GCash. If anything doesn’t work as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com.
Everything went well and quickly too.
21 July 2026
Reply from Ria Money Transfer
We're so glad to hear everything went smoothly and quickly for you! Your positive feedback means a lot to us—thank you for sharing! 😊
SIMPLE EASY TO FOLLOW PROCESS
21 July 2026
Reply from Ria Money Transfer
We're glad you find the process simple and easy to follow! Your positive feedback means a lot to us! 😊
Reply from Ria Money Transfer
We're thrilled to hear that you find our service fast and reliable! Your feedback means a lot to us! 😊
ria is the best to transfer money
ria is the best to transfer money - reliable, mega fast and easy. THANK YOU ria!
21 July 2026
Reply from Ria Money Transfer
What wonderful feedback! We’re thrilled to hear that our service stands out for its speed and reliability in making money transfers seamless for you. We truly appreciate your kind words! 😊
what's the point of sending money…
what's the point of sending money through the bank account and linking your bank just to take 4 days anyway. everything seems a little confusing.
21 July 2026
Reply from Ria Money Transfer
We acknowledge your feedback regarding the transfer process and understand that it can seem confusing, especially with the current timeframe of up to 4 business days for bank transfers. The timing can be affected by weekends and holidays. Our support team is available to review the details and assist further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for any questions or assistance.
Pretty quick and efficient
Pretty quick and efficient. But having to repeatedly click on source and use of funds every single time is silly and a timewaste.
21 July 2026
Reply from Ria Money Transfer
Thank you for your feedback on the efficiency of the app. We're glad to hear that you find the process quick! We understand that having to repeatedly click on the source and use of funds can feel time-consuming. Our support team can review the details and help further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com for assistance. We hope your future transactions continue to be smooth and efficient!
Transfer was made to a travel company
Transfer was made to a travel company - should have been easier rather than surname etc??
21 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the transfer process and the challenges you faced. Our support team can review the details and help further if something doesn’t work as expected. Please reach out via help.riamoneytransfer.com.
Reply from Ria Money Transfer
Thanks for sharing your positive experience! We're delighted to hear that our service is fast and reliable for you. 😊
Reply from Ria Money Transfer
We're so glad to hear that you find the transfer process easy and enjoy using our app and website! Your feedback truly brightens our day. 😊
Timely money transfers accompanied by…
Timely money transfers accompanied by dependable and consistent service thus far.
4 April 2026
Reply from Ria Money Transfer
It's fantastic to hear that our timely transfers and reliable service have made a positive difference for you! We appreciate your feedback and look forward to continuing to serve you! 😊
Fast and convenient service
20 July 2026
Reply from Ria Money Transfer
We're so glad to hear that you find our service fast and convenient! Your feedback inspires us to keep delivering the best experience possible. 😊
WHEN I PUT IN THE NAME OF THE…
WHEN I PUT IN THE NAME OF THE BENEFICIARY IT TRUNCATED THE FULL NAME THAT I WROTE OUT. I HOPE THIS DOES NOT CAUSE PROBLEMS ON THE PICK UP END FOR MY NIECE.
20 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the truncation of your beneficiary's name. It's essential that the name on the transfer matches the valid ID of the recipient to avoid any issues during pickup. If something doesn’t work as expected, our support team can review the details and help further. Please reach out via help.riamoneytransfer.com for assistance. We're here to ensure a smooth experience for you and your niece!
Reply from Ria Money Transfer
We're so glad to hear you had a great experience with our service! Your kind words really make our day brighter! 😊
The 4 business days required to…
The 4 business days required to complete the transfer is ridiculously long.
20 July 2026
Reply from Ria Money Transfer
Thank you for your feedback regarding the transfer time. We understand that the 4 business days required for processing can feel lengthy, especially when you're eager to complete your transaction. Various factors, such as banking processes and opening hours, can contribute to these delays. We can review the details of your transfer to explain what happened. Please reach out via help.riamoneytransfer.com for further assistance. Your input is invaluable to us, and we hope to improve your experience!
A repeat customer who uses ria often…
As a repeat customer who uses ria often, it is very nice to have a record of previous transfers and auto filled entries that make the next transfer so much quicker to execute.
20 July 2026
Reply from Ria Money Transfer
It's fantastic to know you enjoy the convenience of our previous transfer records and autofill features! We really appreciate your loyalty and are thrilled that our service is making your transfers quicker. 😊
Reply from Ria Money Transfer
We're so glad to hear your kind words! Your support means the world to us and keeps our team motivated! 😊
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.