Quarto e Quartos Reviews 263

Created with AI, based on recent reviews

Evaluating 40 reviews, most reviewers were let down by their experience overall. Many customers expressed significant dissatisfaction with the staff, citing unprofessional and rude communication, and issues with privacy related to room access. The facilities were frequently described as being in poor condition, with complaints about mold, cockroach infestations, and a lack of proper maintenance for essential amenities. Reviewers also reported negative experiences with the company's service, including unexpected fees, unaddressed maintenance requests, and concerns about the communication style regarding payments. A major point of contention for many was the refund process, with numerous accounts of deposits not being returned or being withheld for questionable reasons. Additionally, payment issues were common, with customers facing unexpected charges and difficulties in resolving billing discrepancies.See more

Reviews shaping this summary

If i could give 0 stars I would. Had an horrible experience with this company since the day I moved in. Between the moldy room, asking for payement upfront and threats for eviction while THEY are brea... See more

Two days before my move-in date, I received an email saying that the room I had already paid for was suddenly no longer available. They offered me a different location, and I accepted only because I f... See more

Probably the worst experience you can possibly have under a rental contract. They come into your place without any notice, neither hesitation. Furthermore, they get into your room whenever they want... See more

I echo every one-star review. On top of the theft and fraud, the health conditions are insanity. Roaches in the kitchen from day one, countless ignored complaints. Bed bugs? Denied, even after someo... See more