Loving the Oleander; knitting up a little summer weight color work sweater (Alpine Bloom by Caitlin Hunter). I was a little skeptical about the Witch Hazel for a washcloth, but it's my new favorite, b... See more
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Review summary
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Purl SoHo used to be a bricks & mortar shop in NYC, but have moved online. Their yarns are consistently superior quality. They can be on the pricey side, but they have frequent sales. Customer service... See more
This company is great! Beautiful yarns sometimes yarn not available in local stores; a wide range of animal & plant fibers. Ordering is easy & delivery is well packed & arrives relatively fast to Seat... See more
I LOVE Purl Soho. I recently made Andrea Mowry's Traveller Hoodie using their Good Wool (sport) and it's my favorite sweater of all time. I love this yarn. Their customer service is tops, very help... See more
Company details
Written by the company
Discover our naturally gorgeous yarns: 45 natural-fiber yarns in 1000s of glorious colors... And you'll only find them at Purl Soho! For over 20 years we have been an independent, women-owned business, staffed and run by passionate knitters. We live and breathe yarn and love every single one we create... We know you will, too! In addition to yarn, be sure to explore our vast collection of one-of-a-kind knitting patterns for all levels, including 1000s of free knitting patterns. Our beautiful photos show you exactly what you're going to make, while our super clear instructions and legendary knitting tutorials will guide you through every step. We are based in the USA, but we ship all over the world. Try us... You'll feel inspired and supported and will surely knit something beautiful!
Contact info
United States
- customerservice@purlsoho.com
- www.purlsoho.com
4.9
Excellent
2K reviews
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Replied to 100% of negative reviews
Typically replies within 24 hours
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All-Around Lovely Experience
Lovely selection of yarns, customer service is top-notch, and I was pleasantly surprised how quickly I received my order.
17 June 2026
Always happy with the yarn and love the…
Always happy with the yarn and love the project suggestions.
17 June 2026
I did a mistake in my order
I did a mistake in my order, ordering more yarns than I need. I wrote a message and very soon I had an answer and a proposal to modify mu order and to reimbourse me. What was done the following days.
14 June 2026
I can always count of Purl Soho for…
I can always count of Purl Soho for beautiful yarns - original readable patterns and all of the little extras you might need!!!
Favorite yarn shop
15 June 2026
Outstanding company!
I have ordered several times and the efficiency is outstanding. The products they carry are top notch. I can hardly wait to start my new blanket.
16 June 2026
Such beautiful yarn!
Such beautiful yarn!
Everything about the Purl Soho experience is smooth. Ordering online, tracking the delivery, and oh, that beautiful squishy yarn! Thanks so much to the staff for being such a great shop. I buy yarn other places online as well, and Purl Soho is one of the shops that I am never disappointed with. The yarn is always great, and Customer Service has always been super helpful with questions. I need to buy more yarn from Purl Soho!
15 June 2026
Every order I have made with Purl Soho…
Every order I have made with Purl Soho has been graciously taken and fulfilled, packages have arrived promptly, well packed and always with a friendly greeting.
15 June 2026
Always excited to get my Purl Soho…
Always excited to get my Purl Soho orders!!! Love everything you offer!
15 June 2026
Cotton Pure is the gold standard
I use a lot of cotton yarn and find the Cotton Pure to be a wonderful treat. It may cost a bit more than some others but I have hand towels and wash cloths made from Cotton Pure that I have been using for close to 10 years.
15 June 2026
Beautiful yarn for the Purl SoHo…
Beautiful yarn for the Purl SoHo pattern I chose. The yarn is easy to work with and feels great when knitting. Really enjoying working on my projects! Thanks so much
15 June 2026
The cotton yarn is great for making the…
The cotton yarn is great for making the bags, but I bought extra because your ad stated that it was fine for a baby blanket. I'm in the middle of making one, and probably this cotton yarn wasn't a good choice. It creates a fairly rough texture. I think this wasn't a good recommendation; something softer would have been better.
15 June 2026
Reply from Purl Soho
We're so sorry that our yarn fell short on softness for your baby blanket project. We want you to feel totally satisfied and are happy to offer you a refund on your yarn or a replacement... whichever works best for you!
We'd also like to note that many cotton yarns, including the one you bought, soften up significantly after laundering, so you might want to try gently machine washing your bag to see if it ends up how you'd want your baby blanket to feel... There's a good chance it will!
Either way, we've emailed you from customerservice@purlsoho.com to discuss a return or replacement order, so please be on the lookout for our email, and thank you again for your feedback!
Purl SoHo is fabulous
Purl SoHo used to be a bricks & mortar shop in NYC, but have moved online. Their yarns are consistently superior quality. They can be on the pricey side, but they have frequent sales. Customer service is excellent; returns are frictionless
6 March 2026
Pattern only and no glitch 👍
I bought pattern only and got it wothout a glitch - PERFECT🥰
13 June 2026
They really care
The yarn is awesome. The patterns are fantastic. The customer service is elite.
13 June 2026
Your the Best
Your the Best, have always answered my requests and solved any questions I might have had! Plus the best selection in yarn , hands down. Thank you for being in the incredible yarn business!
9 June 2026
Nice yarn
The color of the yarn matched what I saw on the website. The yarn arrived timely and I love it. The yarn is a blend though mostly cotton. I generally don't like knitting with cotton - there's no elasticity - but I'm not bothered by that with this yarn.
13 June 2026
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