PureGym UK - Catford Rushey Green Reviews 82

TrustScore 4 out of 5

4.2

96 – 102 Rushey Green, Catford, SE6 4HW London, GB


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Rated 4 out of 5 stars

It would be amazing if the AC in the women changing room could be lowered or switched off from 11pm on going because it’s freezing and also the temperature of the gym is quite cold as well as theres l... See more

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Rated 4 out of 5 stars

The trainers are great, always super energetic and motivating. The facilities are also very good with lots of different excercise machines and spaces for specific types of exercises. Can sometimes be... See more

Rated 4 out of 5 stars

Facilities are good; however, my big gripe is the music: it's like being in a club with loud R&B playing and it's especially annoying in the changing room. Most people wear headphones and are therefor... See more

Rated 5 out of 5 stars

Review For Rahmel Hewitt-Powell If you’ve ever managed to book one of Rahmel’s Ride classes, you already know that getting a spot is a workout in itself—everyone wants in! His Ride sessions... See more

Company replied


Company details

  1. Gym
  2. Fitness Center

About PureGym UK - Catford Rushey Green

Written by the company

Membership Help TrainSafe FAQs Find a Gym Download Free App

Everybody Welcome at the UK’s favourite gym

At PureGym we believe everyone should have the opportunity to enjoy a fit and healthy lifestyle. So we have made it simple, affordable and convenient.

From low cost flexible memberships, to quality gym equipment and a wide of classes included, there are loads of reasons why PureGym is the UK's favourite gym.

We welcome everyone regardless of gender, sexuality, size, age, ethnicity or ability. Our gyms are friendly, supportive and judgement free spaces where everybody can come in, work out and leave feeling good.

We offer:

  • Hundreds of gyms nationwide
  • No contract memberships
  • 24 hour opening times
  • Classes included in your membership
  • A huge range of quality kit
  • Experienced Personal Trainers

Contact info

  • 96 – 102 Rushey Green, Catford, SE6 4HW, London, United Kingdom

4.2

Great

TrustScore 4 out of 5

82 reviews

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1-star

Replied to 94% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Very good gym

Very good gym, low cost with a lot of class choices. Staff is very friendly. After 7 months since joining still going regularly.

14 August 2025
Rated 5 out of 5 stars

Review For Rahmel Hewitt-Powell

Review For Rahmel Hewitt-Powell

If you’ve ever managed to book one of Rahmel’s Ride classes, you already know that getting a spot is a workout in itself—everyone wants in! His Ride sessions on Tuesdays, Wednesdays and Fridays are incredibly popular for a reason. The classes are challenging in the best possible way: high energy, motivating, fun, and guaranteed to give you a proper workout.

Even though I have a spin bike at home, Rahmel’s class is one I will happily get out of bed for. His expertise, dedication and upbeat style make all the difference. I’m genuinely grateful to have such a fantastic instructor and class right here in my local area.

I’d absolutely recommend Rahmel and his classes—though that might make it even harder to grab a spot, lol! If you want a great workout led by an experienced and committed trainer, Rahmel is your guy.

Thank you, Rahmel!

21 November 2025
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi Chikere. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to hear such positive feedback regarding one of our PT's and how they have made a positive impact on your fitness journey so far. We are thrilled to learn you have been loving your recent Spin classes, and that you are getting the most out of these sessions! We'll make sure this feedback will not go unnoticed by the Gym Manager, and we hope you continue to enjoy using the gym overall! See you back in class soon! Thanks, PureGym

Rated 1 out of 5 stars

A Very Valid Review

I have had multiple issues with PureGym, Rushey Green Branch was once ran professionally. The gym went from Professional to very unprofessional, It really feels like a street gym for a certain type of person not welcoming for all. Over time I felt like I was in a wierd competition with others when all I was trying to do was boost my strength, recover from my eating disordered patterns and get healthy again. I felt judged because of my size, regardless of the bogus reassurance from the PTs, the sneaky unprofessional judgements from Tannika da Silva, The Gym excessive attempts to get more money out of me because my motivation would promote good buisness.Khi Rockall...the instructors working here are all full of themselves, ego driven and very unprofessional. its rarely about the client, I wouldnt reccommend this gym to anybody. Not only that, the customer service system is set to leaving all responsibilities to the gym branches and stands well out of the way for customer related issues. Ive made several complaints about the conduct of the staff here aswell as the hygiene at other branches. I have been back into a severe eating disorder pattern. During my time at Rushey Green There was even a point where I felt coerced to spend £900 for personal training with a PT Rahmel Hewitt Powell who knew nothing about Eating disorders, his policy said no refunds....that was all my savings on no real growth and such unprofessional service and scheduling. The managers here give way to unprofessional PT practices, allowing flirting as banter Nick Templar (while flirting with a guy during several boxing classes )and just soo many unprofessional standards. The Managers need to sort out the policies. When I had addressed this in person at the time it was like my complaints were strugged off. One of the managers Marcus Angel said, "it was soo long ago" while continuing to dismiss my complaint on some "bro code"level wlth the PT. This is a very polite review considering how much pain this has caused me in the long run. This is a long await review. The no care, no accountability and dismissal lead me to withdraw from all my progress and left me suffering in silence. that is why I left Pure Gym.

24 February 2025
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi there - Thank you for taking the time to leave this review, we are sorry to hear of your experience. We ask that in this case, you raise your concern with our dedicated team at safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter. Thanks, PureGym

Rated 5 out of 5 stars

Super non-pretentious gym

Super non-pretentious gym! Love the atmosphere, just people who want to gym!

20 September 2025
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi Jon - Thanks for taking the time to leave this review, we are delighted to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. It’s great to see your positive comment and hear this is your experience! Thanks, PureGym

Rated 5 out of 5 stars

Easy location and access

Easy access and location and friendly and helpful staff

11 July 2025
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Reply from PureGym UK - Catford Rushey Green

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Great experience with puregym

Great experience with puregym
Comfy environment, easy access to the equipments

9 July 2025
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Reply from PureGym UK - Catford Rushey Green

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 3 out of 5 stars

cc Comfortably satisfied

cc. In reply to your email. Yes fair enough you need to keep up with staff cost running cost and maintenance fees, thats a must. And you have given a month notice which is very reasonable. At my last gym before pure gym and smaller in size and demographic , they very much valued they customers and members and had end of term parties , competitions dj's a and other incentives , i v been pure a gym year now at Catford Branch, and I find some staff very motivating and others very dull and not motivating.

sometimes you need something outside of the your regular time table to energies and uplift people other wise the experience becomes very robotic.
And i dont mean to be personal or be dis respectful but I kinda feel the extra £1 or so , could also towards not just bills and fees but creating a environment that wants to be there snd part of the improvements to equipment and other activities. But thats just me. its just what I see. A very busy gym and lots of zombie type people not connecting heads down in and out _ and then the odd few up beat characters to help with building a uplifting vibe. Anyway its up you what you do and im just giving you some honest feedback from relatively new member. I hope this feedback reaches you in the best of health and more . Thank you for listening . b

1 July 2025
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. We would like to assure you that we are reviewing feedback and will ensure this is addressed where possible.

Thanks, PureGym

Rated 5 out of 5 stars

A nice clean and tidy environment

A nice clean and tidy environment, plenty of free weights and assisted weights, better than it used to be.

23 June 2025
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi Elena, thank you for taking the time to leave this review, we are delighted to see this is 5*s.

It's important to us to provide our members with a great space to work out, in a clean and friendly environment and we're so pleased to hear you are enjoying PureGym!

Thanks, PureGym

Rated 5 out of 5 stars

I've had a really good experience

I've had a really good experience at this gym. The staff are friendly and approachable, which makes for a comfortable environment. There’s a nice variety of classes available, and the instructors do a great job of guiding you through the sessions and correcting your form when needed. The gym is consistently clean and well-maintained, and I’ve never had trouble finding the machine I want, even during busier times. Overall, I'm very happy with my experience here and would highly recommend it to others looking for a reliable, local option that’s open 24/7.

30 April 2025
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Reply from PureGym UK - Catford Rushey Green

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

I was welcomed

Marcus, the manager at my local PureGym made me feel instantly welcome and explained everything very well and told me who would be the best PT for me.

30 January 2025
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Reply from PureGym UK - Catford Rushey Green

Hi Liz – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

Gym is tidy staff are friendly manager…

Gym is tidy staff are friendly manager is doing a very good job

14 December 2024
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Reply from PureGym UK - Catford Rushey Green

Hi Sophia – Thank you for leaving this review! Our team genuinely enjoys assisting and connecting with our members whenever we can, so it's wonderful to hear that you've had such a positive experience with us. We're thrilled to know that you're happy with both the gym and the support from our team. Thanks again, PureGym.

Rated 5 out of 5 stars

PureGym Catford operates 24 hours a…

PureGym Catford operates 24 hours a day, making it convenient for both early risers and evening enthusiasts to fit in their workouts. The classes I have attended are easy to book and consistently excellent, adding variety and enjoyment to my fitness routine. I highly recommend PureGym Catford.

30 December 2024
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi Mary - Thanks for taking the time to leave this review! We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment. We know that everyone likes to workout at different times whether that be due to work commitments or due to personal preference; being open 24/7 means we can provide for everyone, anytime, anywhere! We are really happy to hear you enjoy using the gym! Thanks, PureGym

Rated 4 out of 5 stars

Joining fee waiver

I joined this gym on 30 July whilst visiting the area as the joining fee was waived. Plenty of equipment to use but some are used more than others, so a small wait is required.
Downside, there's a lack of clean down spray for the equipment after you’ve used it & the showers are not the best, very smelly and the nozzles are in desperate need of descaling as the water sprays everywhere but where you want it.

30 July 2024
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Reply from PureGym UK - Catford Rushey Green

Hi Kevin. Thanks for taking the time to leave this review!

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We would like to assure you that we are reviewing feedback and will ensure all points raised are addressed in club. We fully understand the importance of supplies being available to members and staff and this will be dealt with.

In the meantime we hope you continue to enjoy your time with us! Thanks, PureGym

Rated 5 out of 5 stars

10/10 overall

Friendly staff, good amount of equipment, although there does seem to be only one leg extension machine. The changing room facilities are very clean.

11 July 2024
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Reply from PureGym UK - Catford Rushey Green

Hi Paul! Thanks for taking the time to leave this review, we are delighted to see it's 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

We do our very best to provide a wide range of equipment so that members have a variety of ways to workout.

We are always looking to improve our facilities; we appreciate the point raised and we’ll look into this! Thanks, PureGym

Rated 2 out of 5 stars

Good gym but rude staff member

Was having a good time in this gym the past few months until a new member of staff spoke to me very rudely. The staff member was Tannika (member of staff responsible for putting the dumbbells back).
She spoke rudely to me when I put the dumbbells back but in the space for dumbbells of another weight class. When I explained that I did so because the 20kg spots were all used up she cut me short. What did she expect me to do? Make space on the 20kg shelf and then put the original weights that were there back? Then the gym should hire me as this is tidying up the gym essentially.
Even when I complied and put the weights back again, she kept mouthing off on me and saying I will get suspended.
If the gym expects me to do this with such perfection, next time I see an unused barbell with weights still on, I will find Tannika and ask her to remove it as that would be reciprocative.
Besides, there is no reason to behave rudely with a paying customer or anyone for such a thing. Speaking nicely will get better responses thats basic human psychology.
Gym management is welcome to contact me regarding this incident by using the name from this google review and cross referencing with the client database. I will be updating this review with their reponse to this (if any).
Date of incident: 03/06/2024
Time of incident : approx 16:00

3 June 2024
Unprompted review
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Reply from PureGym UK - Catford Rushey Green

Hi Swarnava. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We have a zero-tolerance policy on any form of harassment or inappropriate behaviour and take any concerns of this nature seriously. We ask that any concerns are raised with the gym manager directly, or to safespace@puregym.com; a confidential means of alerting us to any behavioural concerns. We please ask that you get in touch with further details, to allow us to conduct a full investigation into this matter.

Thanks, PureGym

Rated 5 out of 5 stars

want to know why the code won't let me…

want to know why the code won't let me in. It will register me on the 7th day of age and it will tell me that I am not registered

6 May 2024
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Reply from PureGym UK - Catford Rushey Green

Hi there, we're sorry to hear this.

As we require more info to help, please drop our Member Services team a message on (member.services@puregym.com) with your accurate email address, mobile number and DOB - So they can find your account and help .

We look forward to getting this sorted for you!

Thanks, PureGym.

Rated 5 out of 5 stars

It will thanks

It will thanks

14 April 2024
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Reply from PureGym UK - Catford Rushey Green

Hi. Thanks for taking the time to leave this review, we are delighted to see this is 5 stars.

We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

It’s great to hear you enjoy using the gym overall!

Thanks, PureGym

Rated 5 out of 5 stars

Very good and clean

Very good and clean

4 March 2024
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Reply from PureGym UK - Catford Rushey Green

Hi there! Thanks for taking the time to leave this review, we are really happy to see this is 5 stars. We want to provide our members with a safe space in which they can get a great workout in and do so, in a clean and friendly environment.

Hope you continue to enjoy your visits! Thanks, PureGym

Rated 3 out of 5 stars

Pointless, ineffective and potentially disability discriminatory

Being disabled I did not like having to have to come in, waste my time just to be shown a few emergency evacuation doors. Being a professional I am aware of the legal requirements for me to have knowledge of the location of these doors.
I need the knowledge of the location of these doors but did I really need to physically waste my time when being given a map of these locations of the doors would have been a lot more effective.

25 February 2024
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Reply from PureGym UK - Catford Rushey Green

Hi John. Thanks for taking the time to leave this review, we always appreciate and take on board member feedback.

We would like to apologise for any inconvenience caused. Would you be able to tell us the reason behind your comments and rating so we can better understand this?

Thanks, PureGym

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