I spent ages trying to find ventilation trim where the delivery charges weren't crazy due to the long length. Profile store had a great selection and the delivery was reasonable given the odd shape.... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Profilestore didn't pester me to review - like some companies do endlessly - I genuinely felt compelled to write a positive review. I ordered their ivory plastic render beads and was impressed with th... See more
At the time of ordering the website was having a bad day and would not accept my order. Called and got through to an amazing member of the team who was able to solve the problem. On top of this they... See more
Keith Ordered items for EWI job. Order confirmed and items sent immediately. A couple of the items were missing, emailed back and Lionel sent out the items immediately. He kept me updated throughout... See more
Company details
About Profilestore
Written by the company
Profilestore stock everything a plasterer would need to complete their work. We stock render, drywall beads and hold the largest stock of Trim-Tex beads in the UK.
We hold stocks of plasterboard as well as plaster and render. Stocking InteX tools enables tradesmen to pick up any new equipment at the same time as they get the items they need for work.
We carry a large stock of stud & track. Large quantities can be shipped via our own transport
We stock façade profiles - including ventilation angles, strips as well as insect mesh.
Our online website offers next day delivery as standard (Tuffnells willing) and now with a trade counter we're open to the public for those times when next day isn't just quick enough.
We stock the following brands:
Trim-Tex | Protektor | Wemico | Fibafuse | Intex | URSA | Genesis| Locusrite | FrogTape | Kip | Timco | Beadmaster | Swifix | Soudal | Siniat | British Gypsum
Our Address
Protektor House, Edwin Avenue, Hoo Farm Industrial Estate, Kidderminster, DY11 7RAWhat3Words : noble.wished.below
Trade Counter Opening Hours
- Monday 08:00 - 16.30
- Tuesday 08:00 - 16.30
- Wednesday 08:00 - 16.30
- Thursday 08:00 - 16.30
- Friday 08:00 - 15.00
- Saturday & Sunday Closed
Contact info
Protektor House, Edwin Avenue, Hoo Farm Industrial Estate, DY11 7RA, Kidderminster, United Kingdom
- 0330 0245230
- info@profilestore.co.uk
- www.profilestore.co.uk
4.9
Excellent
234 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good customer service
The team were very helpful in taking the time & providing help, when asked questions
13 May 2022
Beads are great and matched description…
Beads are great and matched description accurately. Stop beads matching depth and lines with equivalent angle accurately. Excellent delivery service
6 May 2022
Professional and effective service.
5 May 2022
Great service and product
4 May 2022
Thanks for efficient despatch, shame about carrier!
Thanks for efficient despatch of profiles. Unfortunately Tuffnells weren’t very good as, having paid £70+ for overnight service, items took 4 days to get to me. Otherwise quite happy.
3 May 2022
spot on with goods and delivery
18 April 2022
Good price good product cheers
10 April 2022
Reply from Profilestore
Hi John,
thanks for the review. How could we have done better to get a five star review from you?
Great service and product no complaints!
8 April 2022
Quality of product was very good and…
Quality of product was very good and delivered on time. Can’t ask for much more. Would definitely use this company again
8 April 2022
Very quick delivery
Very quick delivery, professionally packaged, cheaper with delivery charge than in local shop
7 April 2022
Great experience
Amazing packaging, quick delivery and price was cheaper then elsewhere. Will purchase more items in the future!
1 April 2022
Great trade products, excellent prices and lightning delivery.
As the title suggests, I was really impressed with the variety and quality of products available.
I placed my order in the morning of day 1 and by lunchtime on day 2, they'd all arrived.
Everything was wrapped extremely well - no damage at all.
I will certainly use Profilestore again. Recommended.
14 March 2022
Spot on from ordering to collection
Spot on from ordering to collection, only wanted a few things so collection worked for me.
6 March 2022
Fantastic website,so informative with…
Fantastic website,so informative with advice and tips ,backed up with instructional videos.
Great products,great price and speedy delivery, supported with a 5 star after sales customer care...
4 March 2022
ProfileStore - review
First time customer. Easy to order, delivered on time, arrived well packed and exactly as described - thanks
21 February 2022
Great service
Great service. Good choice of products. Competitive pricing. Superfast delivery.... what more can you ask for... would recommend!!
14 February 2022
Great service & price!
12 February 2022
Grumpy
Your are paying a premium for next day delivery, Ordered first thing Friday morning, Delivered eventually on Tuesday by Tuffnells. Very unhappy with the service provided
11 February 2022
Reply from Profilestore
Hi Callum, we are very sorry that you are unhappy with the service that our courier provided. To clarify, you placed an order with us just before 9am on 4th February. We picked and packed that order before 11.15am. It was then collected by Tuffnells, the courier, two hours later.
Your delivery address is around 40 miles north of Aberdeen - we are based in the Midlands around 500 miles away. On our delivery pages it clearly states that deliveries to Scotland are a three day service. It also states that if you require a delivery at the weekend you would have to select it upon checkout (which you didn’t), otherwise deliveries are business days only (IE not at the weekend). So you should have expected to take delivery of the goods on Wednesday 9th February.
However, you signed for the goods on Tuesday 8th, which is in fact a day earlier than expected!
Having received no communication from yourself we were unaware of any problems you thought you may be having with delivery. We are always happy to discuss concerns around delivery charges over the phone before orders are placed to clarify charges. We have placed our charges on as many pages as possible to avoid any confusion. We pride ourselves on superb customer service but if we are not aware of problems we cannot fix them.
In this instance I feel your review is a little overzealous, we processed your order, picked and packed it within two hours of you placing it. The courier collected it within four hours of you placing it. You signed for it a day early but have given us the lowest rating you possibly could.
We’re more than happy to discuss this with you further if you wanted to call us for full clarification.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.