Proactive UK LTD Reviews 

Great team that communicate quickly with their customers with insightful knowledge and suggestions. I really feel I get fantastic value both with their service and their prices! I can't recommend them enough.

Repeat customer, says it all then. Fast response and quick delivery.

Perfect service goods in stock fast checkout next day delivery

Best price for the I/O card, and very rapid service 👍

Despite ordering the wrong microphone, the staff were very helpful in cancelling the order, advising on a substitute mic. It was delivered the next day at no additional cost! Great service.

ProAV has been my go-to supplier for video production kit for over 16 years. They are always reliable, easy to talk to and offer great advice. On more than one occassion I have visited their office to get hands on with equipment before purchasing. I would highly recommend them for anyone needing advice and equipment at a great price.

Always sort out my urgent orders quickly and without fuss.

Although there were some delays with getting my products shipped to me, the ProAV team kept me informed of the status of the missing parts of my order, and were quick to respond when I had questions.

It’s rare to find sales people who actually give you confidence when enquiring about an item, but the guys at ProAV tick this box! A real pleasure to deal with especially Jordan.

Quick and clear communication. Everything proceeded as you would expect. Well packaged.

Very quick and helpful responses from the staff and delivery the next day. Amazing!

The guys at ProAv were great and super responsive when something stopped working with my camera. Taken under warranty with no issues, very quick turnaround and great quality after sales service!

Excellent service and posted very quickly.

I was easily able to find and buy everything that I wanted and what is more it was all at a very competitive price. Customer service was also excellent and highly responsive.

Great service, came quickly

Great customer service provided by Jordan,really good knowledge on the product and all received in quick time.
Many thanks, Steve.

Great customer help and fast shipping! Excellent service. Thank you

ProAV has been our go to supplier for kit for many years. We always receive fantastic service and competitive pricing from Jordan Ashmore.

Thank you!

I’ve used plenty of vendors over the years, but ProAV keep winning my business time and time again – and for good reason. When you're running professional video jobs under tight deadlines, you need suppliers who actually respond when it matters. ProAV are leagues ahead of the competition when it comes to communication and support.

Whether it’s a pre-sale spec check, urgent shipping query, or just solid advice on kit compatibility, they’re quick to reply, honest, and totally reliable. No faff, no ghosting – just proper service. In an industry full of generic box-shifters and slow email replies, ProAV actually care about your shoot running smoothly.

They're not just a retailer – they’re a partner I can trust to help me deliver for my clients. That's why they’re my preferred supplier for all things professional video. Top marks.

Very responsive to questions and my order cam very quickly great service