Delighted with my purchase of a planter which looks great in my garden! Initial confusion over delivery timing - a long wait but worth it. I trust it does ok when frosts arrive - 🤞🏾 Overall, a dis... See more
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Really excellent customer service (as I made a mistake on order and they responded straight away!) and the plant quality was great. We paid extra for the unpacking service - such a brilliant idea. Hig... See more
Great quality plant and super customer service. I ordered a ceanothus from Plant Drop after fretting over which statement plant I wanted to buy for a key spot in my garden. Their website is really eas... See more
I purchased a very large indoor tree which needed a specialist installation, the team at Plant drop could not have been more helpful, professional and careful. Thank you so much! High recommend!... See more
Company details
Written by the company
Plant Drop specialises in statement plants for designed spaces, expertly sourcing the most impressive feature plants for the home and garden, from renowned growers around the world. This is accompanied by artisanal planters, the finest gardening accessories, and a wealth of expertise.
Contact info
PO Box 79198 , SW6 9RE, London, United Kingdom
- 02038872139
- hello@plantdrop.co.uk
- www.plantdrop.co.uk
4.4
Excellent
435 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 80% of negative reviews
Typically replies within 1 week
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Reply from Plant Drop
Thanks so much Cliff, I'll let our lovely driver know.
Reply from Plant Drop
Thanks for the review - we look forward to delivering more beautiful plants soon!
Reply from Plant Drop
Thanks so much for taking the time to write a review - much appreciated.
Reply from Plant Drop
Thanks for the positive comments!
Reply from Plant Drop
Huge apologies Ziad. I'm so sorry but we had a technical error on the system - I will be in contact today to rearrange delivery for you.
Reply from Plant Drop
Thanks so much for your comments - really appreciated.
Brilliant customer service
Brilliant customer service, very knowledgable and our plants and pots are great quality. Very happy.
8 May 2024
Unprompted review
Reply from Plant Drop
Thanks very much for taking the time to review our service and our plants/pots.
Very good customer service
30 May 2024
Reply from Plant Drop
Thank you - we appreciate you taking the time to review our service.
Lovely pots and healthy plants
Lovely plant pot and large healthy indoor plant, fairly priced, promptly and carefully delivered.
21 May 2024
Very satisfied customer !
Delivered on time. Driver was really helpful and carried my plants into the garden. The plants where in great condition and beautiful, exceeded my expectations. Will definitely buy from Plant Drop again. Thank you
16 May 2024
Lovely plant and fast friendly delivery
Lovely looking plant and very friendly and fast delivery. Many thanks -)
20 May 2024
very responsive and professional and…
very responsive and professional and speedy delivery
2 May 2024
wow Factore
The whole shopping experience and delivery was made easy. The whole process I must admit was seamless and the diver was very kind. He took his time and delivered my plant and helped me put it where i wanted it left.
23 April 2024
Stunning Olive Tree and very good…
Stunning Olive Tree and very good delivery service and customer service.
3 May 2024
The customer service of Plant Drop was…
The customer service of Plant Drop was super. I made a mistake with my order and was near to panicking but on ringing the service telephone no. was reassured that it would be no problem at all to put things right and sent me a confirmation email after our conversation.
When a problem occurred with my order( size wasn’t quite right ) I was offered several alternatives some of which where more expensive but for the same price ,or a price reduction on the original order……I call that excellent service. Well done.
2 May 2024
Fantastic looking extra large indoor…
Fantastic looking extra large indoor plant, and very well managed delivery. This is a second purchase now. Would only use this online retailer, as never disappointed.
2 May 2024
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