Pirate's Grog Rum Reviews 

496
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 159 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that online ordering is simple and straightforward, while deliveries consistently arrive promptly with secure and eco-friendly packaging. People are especially impressed by the incredible selection of delicious rum flavors and the wonderful gift presentation boxes available. Though some customers noted occasional issues with delivery couriers leaving parcels unattended on doorsteps or experiencing minor transit delays, reviewers remain overwhelmingly happy with the exceptional overall product quality, smooth tastes, and the exceptionally helpful customer service team. Many individuals emphasize that they will gladly reorder and highly recommend these fantastic products to their friends and family.

What people talk about most

Product

Clients share positive opinions on product, describing the rums as remarkably smooth, delicious, and... See more

Quality

Users consistently describe positive interactions with product quality, noting that the rum is impressively... See more

Delivery service

People report positive experiences with delivery service, highlighting that parcels consistently arrive on... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy the website is... See more

Customer service

Customers report positive experiences with customer service, describing it as efficient, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tried the Honey Spiced rum, which was wonderful! Only problem was it didn't last long enough. Had a couple of friends round and the whole bottle disappeared in an evening. Just so smooth and enjoyable... See more

Rated 5 out of 5 stars

We love our monthly treat of a bottle of honey spiced rum. Sadly it never lasts long but always a lovely evening had by all. Whenever I’ve had questions or wanted to change things, I’ve had contact wi... See more

Rated 5 out of 5 stars

Ordered two miniature 3 bottle giftsets in a chest box which arrived very quickly and well packaged. The recipients loved the box and the way the bottles were set up inside and the flavour notes of t... See more

Rated 5 out of 5 stars

Excellent rum with excellent service, as always. Great choice of rums and merchandise, different options for delivery. I have noticed things run out more quickly these days, must be all the goo... See more


Company details

  1. Alcohol Manufacturer

Written by the company

Independent boutique rum company, Pirate’s Grog, manufactures and distributes award winning golden rum. Based in Tottenham, London and winner of the World Rum Awards.


Contact info

4.9

Excellent

TrustScore 5 out of 5

496 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(496)

158 reviews in the last 12 months

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Rated 5 out of 5 stars

The best rum on the market

I have ordered most of these rums over the years and every single one is superb. The honey spiced is my favourite, however they’re all excellent. I’ve just ordered a bottle of the new ‘wild cherry’ and am at the moment just admiring how it looks in the bottle 😘

4 January 2026
Unprompted review
Rated 5 out of 5 stars

First timer

First time on the Grog & it hasn't disappointed!
Great smooth texture which makes it too easy to drink! 😉
Whether drinking neat or with a splash of mixture, this rum defines what a rum should taste like 🤟🏻

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Real Pirate Treasure!

I received a beautifully packaged trial box for Christmas (courtesy of my second mate!) Really nicely presented and the rum was just gorgeous! It's very easy to drink and the flavours are simply stunning. The only problem is that the bottle just aren't big enough! I just need to buy some more now.

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Spiced Rum

Got the spiced rum, definitely one of the better rums on the market.

Would love to try the other flavours and expand my palette.

29 December 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding

I have to say this was bought for me for a Xmas present and it's absolutely amazing the pirate box it comes in is so realistic no words can describe how amazing it looks and the rums are just to good to open but I did and they were amazing taste no need for mixers a truly amazing gift

27 December 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Rum

Fantastic service. Ordered two bottles for Christmas just a few days before and they arrived in time!
Smokey Ginger Spiced Rum wow amazing and Dubai chocolate rum - didn’t know what to expect with this but absolutely delicious and also in espresso martini. Will definitely be buying more. Also love the story behind the company! Xx

26 December 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service!

Not only are all the rums I've tried been amazing, the customer service is too! I had an issue with an incorrect delivery missing one bottle. Within a few hours of emailing customer services, I had a reply, and the missing bottle shipped out. All this just a few days before Christmas!

A great product and great customer service makes me a repeat customer. Highly recommend a purchase if you love rums.

18 December 2025
Unprompted review
Rated 5 out of 5 stars

If you’re looking for an authentic rum gift set....

If you’re looking for a spirit that captures the soul of the Caribbean, Pirate’s Grog is a voyage worth taking. Originating from the island of Roatán, Honduras—a historic pirate haunt—this brand delivers a range that balances smooth craftsmanship with a rugged, adventurous spirit.
​Here is a look at the standout expressions in their collection:
​The Flagship: Pirate's Grog 5 Year Old
​The 5 Year Old is the heart of the range. Aged in white American oak bourbon barrels, this golden rum is incredibly smooth. It’s not overly aggressive; instead, it offers a refined sweetness.
​The Profile: You’ll find rich notes of vanilla, butterscotch, and raisin.
​The Experience: It works beautifully neat, but it’s a "Golden Pistol" cocktail’s best friend when paired with ginger ale and plenty of lime.
​The Masterpiece: No. 13
​For those seeking something truly exceptional, the No. 13 is a powerhouse. This is a 13-year aged single cask rum that brings a whole new level of sophistication to the table.
​Deep Flavour: It boasts a deep, complex flavour profile featuring dark chocolate, coffee, and a hint of orange oil.
​Warming Feelings: At 40% ABV, it provides those classic warming feelings that spread through your chest with every sip—bold enough to make its presence known, yet smooth enough to savour slowly.
​The Rebel: Pirate's Grog Spiced
​If you prefer a bit of "mischief" in your glass, the Spiced Rum is a must-try. Built on the base of their award-winning 5-year aged rum, it’s infused with a secret blend of spices found along the Roatán shores.
​Tasting Notes: Expect a salty-sweet harmony of caramel, allspice, and cinnamon.
​The Kick: It lacks the synthetic "chemical" aftertaste found in cheaper spiced rums, offering a natural, punchy spice that stands up perfectly against ginger beer.
​The Presentation: The Authentic Chest
​What truly sets Pirate’s Grog apart as a gift (or a treat for yourself) is the packaging. You can opt to have these bottles housed in an authentic chest.
​Handcrafted Quality: These aren't flimsy cardboard boxes; they are handcrafted wooden chests (often in a rustic black or natural wood finish).
​The Finishing Touch: To complete the "buried treasure" vibe, you can even include a personalised message on a wax-sealed parchment scroll. It’s the ultimate way to feel like you’ve just unearthed a prize from a sunken galleon.
​Final Verdict: Whether you're sipping the No. 13 neat to appreciate its depth or mixing the 5 Year Old for a summer party, Pirate's Grog delivers a premium experience that lives up to its legendary name

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Honey spiced rum. A gift from the gods

I received my first bottles of pirates grog for my birthday, by far my favourite was their honey spiced. The amber nectar coats the throat with a gentle warming with a full hit of Smokey honey. Straight or with a mixer it works so well. I currently have a cold and this stuff keeps your chest clear much better than any cough medicine. It soothes on the way down and after a glass or three you soon forget about your sore throat.

The only issue I have found is the further down the bottle you be getten you be slurring yer words and be reaching for ya cutlass. Ye be looking at everyone like theys scurvy dogs and be wanting to sail away on yer ship. It be a real treasure that's fer sure and I be lookin forward to more of the same this Christmas

25 December 2025
Unprompted review
Rated 5 out of 5 stars

Superb tasting rum...

Superb tasting rum which was ordered on 21/12 and delivered on 23/12. Really couldn't have asked for better customer service than this....particularly at this time of year!

23 December 2025
Unprompted review
Rated 5 out of 5 stars

Recommended!

Great choice of flavours and new ones being added, can’t wait to try! Liked the choice of adding a gift box with mug or glass, makes it extra special! Delivery came really quickly. Would use again!

15 December 2025
Unprompted review
Rated 3 out of 5 stars

Xmas 25

Xmas 25 - bought a 3 bottle pack with a view to the if it’s over £70 you get £20 off - that’s what the email said. Ok there was some discount but not like Black Friday.
So the review:
The peach rum honestly it tastes like Archers Schnapps. Nice but no way £35 at full retail
Spiced rum - it’s probably my current favorite but again at £35 it’ll be either Xmas or birthday or Black Friday 26 before you see me again.
Top tip drop those prices and don’t be like Temu and mislead with your sales copy.

17 December 2025
Unprompted review
Rated 5 out of 5 stars

What can I say

What can I say
Only that feeling sixteen again
And in total love 💘
Taste is love
Feelin is love
Experience is love
Well done the grog crew 👏

16 December 2025
Unprompted review
Rated 5 out of 5 stars

Memories in a glass

I recently purchased the banana rum the smell instantly reminded me of banana toffos from my childhood and the taste was memories in a glass. Fantastic

9 December 2025
Unprompted review
Rated 4 out of 5 stars

Pirates grog rum

After having issues with receiving the item, the pirates grog team did get back to me and where very much on the case. They arranged for another item to be sent and gave me back my shipping payment. Overall I am a very happy customer.

9 December 2025
Unprompted review
Pirate's Grog Rum logo

Reply from Pirate's Grog Rum

Hi Lucy, we replied to your email earlier today, approximately an hour or so after you emailed us. We do endeavour to respond to our customers as quickly as possible, even with this being the busiest time of year. Please can you check your junk mail in case you've missed the reply there. Thanks!

Rated 5 out of 5 stars

Yo ho ho !! Fabulous rums

Great company to order from. Products great and fabulous choice of rums. I ordered the chest and scroll and it's made a fantastic christmas present.

9 December 2025
Unprompted review

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