Ordered the afternoon tea which was delivered exactly on time and well packed. Really good selection of both savoury and sweet; the cakes (carrot, sponge and lemon drizzle) especially were deliciou... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Have as yet not received any response to my previous review dated 5th August,awful customer service. I suppose the next step will be to call them and listen to some pathetic response to my complaint,... See more
My sister sent me an afternoon tea for 2 for my birthday surprise. It was absolutely delicious! We had a scotch egg, mini quiche, large sausage roll & a scone each plus 3 mini gateau’s to share. What... See more
The Piglet's Pantry Afternoon Tea for Two was absolutely delightful. We loved the variety of savoury treats, especially the Quiche Lorraine, Scotch eggs, and sausage rolls, which were all packed wit... See more
Company details
Written by the company
Award-winning sweet and savoury bakery based in Sussex. Meat, vegan & veggie options available for UK-wide home delivery.
Contact info
Unit E & F Decoy Road, Worthing, BN14 8ND, Worthing, United Kingdom
- 01903 215054
- info@pigletspantry.co.uk
- www.pigletspantry.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 51% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing cakes and well packaged
We had a voucher for Piglet's Pantry and ordered the food to be delivered today. Ordering was an easy process and clear about what you can get and the prices. The afternoon tea was delivered today and everything was so well packaged and presented. The cakes were amazing and not at all dry (which i was worried about). I'd definitely use them again for myself or even as a gift for a loved one.

Reply from Piglet's Pantry
Afternoon Tea for the Family
Received a 'Buy A Gift' voucher and found this company that offered Afternoon Teas at home. Paid a bit extra to upgrade to a larger tea. Ordered it well in advance of when I needed it as an 'arrival treat' for when we got to our UK holiday destination. Got emails the day before and on the day to say it had been prepared and was on its way. Packaging was just gorgeous (and very well thought through) everything arrived pristine, it really felt like we'd received presents! Very well designed and planned. And everything in the box was delicious and very high quality - sausage rolls, quiche, scones and cream, gingerbread shapes, 4 different loaf cakes. Will definitely order again.
Received a call the day after delivery date as there was a mix up and the Piglet's staff thought we hadn't received our order; full marks there too, as it could have been a difficult conversation if we hadn't received it and they were fully prepared to sort out any potential issues.
Who'd had thought an afternoon tea could bring so much joy and satisfaction!

Reply from Piglet's Pantry
We had our first vegetarian savory…
We had our first vegetarian savory afternoon tea and I can honestly say it was DIVINE, so so fresh and the flavours were sublime, we really did not want it to end. When I called and spoke to Laura she was so so helpful and explained it all to me, so thank you Laura and all the bakers who make the tea up. I would 100% recommend Piglets Pantry and cannot wait to get another one.

Reply from Piglet's Pantry
I used Piglets Pantry as it was a present to myself.
I used Piglets Pantry as it was a Groupon deal and always wondered what they were like.
I tried to order online, but the web site was not working properly, so I went old style and did the order by phone, which was so easy, and arranged a delivery date.
The parcel came on the day as arranged and wow, what a feast.
All looks delicious, perfectly packed and with storage and reheating instructions.
Thank you Piglets Pantry, I will certainly be using you again.

Reply from Piglet's Pantry
Omg amazing looks and packed too…
Omg amazing looks and packed too perfection .
I brought an afternoon tea package
Can't fault anything about this come cold with ice packs looks perfect ideal for a gift or a treat for yourself even comes with tea bags so well thought out

Reply from Piglet's Pantry
Great value and scrumptious
My parents loved their afternoon tea… described it as being delicious and plentiful. Delivered on time and a great price too. Thank you Piglet’s Pantry.

Reply from Piglet's Pantry
Sorry I can not say was satisfied with…
Sorry I can not say was satisfied with them but I think I was more the delivery company to deliver a cream tea so a person to have it for supper not tea time they'had it from 6.30 in morning so to deliver it 6.45 at night not good so will look at booking another one

Reply from Piglet's Pantry
Delivered on time and as advertised
Delivered on time and as advertised , recipient very pleased.

Reply from Piglet's Pantry
Great food & great customer support
I ordered afternoon tea for my dad’s birthday. Unfortunately the delivery company let me & Piglets Pantry down & didn’t deliver when they were meant to, meaning the tea was spoiled.
However, the wonderful Georgina very promptly arranged for another to be sent out which was thoroughly enjoyed by my parents.
I can’t thank them enough for the wonderful tea (which looked very tasty) and the great help and assistance they provided. I will definitely order from them again.

Reply from Piglet's Pantry
Used a buy a gift
Used a buy a gift, voucher on the afternoon tea delivery.
So pleased with it. Every item was very tasty and expertly packed. Best sausage rolls and scones i have tasted. Well recommended

Reply from Piglet's Pantry
We ordered this for my auntie Margaret…
We ordered this for my auntie Margaret .I ordered it for the 24th of October instead of the 24 th of September.
Lady on phone very understanding and sent it as soon as possible to the 24th of September
Auntie Margaret loved it and said it was fantastic quality! She doesn't get out very often so was very pleased with it!

Reply from Piglet's Pantry
Excellent selection of goodies of good…
Excellent selection of goodies of good quality

Reply from Piglet's Pantry
Excellent produce
Excellent produce in the afternoon tea box would totally recommend
Really tasty and well presented makes a wonderful gift

Reply from Piglet's Pantry
University Delivery a problem
Ordered online a pie and beer box to be sent to my Grandson who had just started at Exeter University
Got a call today to say that they cannot deliver to Exeter University as have been unable to deliver orders there in the past and informed it would have 75% chance of being a failed delivery. Would not refund the cost of the box - only the cost of the gift card to accompany it. However they did agree to send the Pies to me at a date of our choosing provided it was reasonably soon as they had already ordered the ingredients. Just want everyone to be aware of this inability to deliver to the University as your money will not be refunded

Reply from Piglet's Pantry
Great quality, excellent delivery and lovely team.
The giftee loved their afternoon tea box. Excellent delivery, excellent packaging, brilliant quality, and really lovely team. One thing I’d have liked is delivery available within two days of wanting to order, rather than 3-4. The website interface was hard to use on mobile- which I’d say majority people order via phones. My dad would have struggled to use the site. Thank you team! Will definitely order again soon x

Reply from Piglet's Pantry
Day late, food dry and stale
Packaging damaged, the ice bags were defrosted so had been in the box a long time, the post on the box said 1 day only but arrived a day later, scone was hard and stale, the veggie savouries were dry and all the same flavour, carrot cake was lovely and moist. As this was a gift I had to lie to my friends and tell them it was delicious, not worth the money, you need to give what you advertise, it’s called customer care

Reply from Piglet's Pantry
My daughter bought me a gift of classic…
My daughter bought me a gift of classic afternoon tea from piglets pantry. All of the ingredients supplied was amazing and very well packaged. Would definitely use them again and try out other products.

Reply from Piglet's Pantry
Having had deliveries from Worthing…
Having had deliveries from Worthing previously, to see you had opened the store at Brighton station was great news…. Until….I found out it was card only after placing my order. I only had cash on me but thankfully you have 2 super heroes working in the store, one of which was Katelyn (I think) who offered to use her card for me and I gave her the cash. Thankyou Katelyn and thankyou both for first class customer service.
Have you any plans to accept cash? Whilst I accept the security around it, I hope it doesn’t put potential customers off.

Reply from Piglet's Pantry
Excellent vegan afternoon tea
Excellent vegan afternoon tea
Bought as birthday gift for daughter, she loved it. Food delicious, beautifully packaged, instructions very clear and very generous portion sizes.

Reply from Piglet's Pantry
YUM!
You can tell they use really good quality ingredients, lots of care and attention has been taken to make them, beautifully packaged, arrived on time, brilliant customer service and the portion sizes are soooo good 😊
I got the Laura Ashley afternoon tea for my parents as a gift they said everything was YUM!! Delicious, tasty and the nicest cakes an bakes they have had. (You know things are really good when no words are spoken when eating them your just taking in all the delicious flavours 🤣)
Will definitely be ordering again thankuuuu 😊

Reply from Piglet's Pantry
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







