Fresh Fitness Food Reviews 

1,255
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

Avoid at all cost. All the things that could go wrong - go wrong. 1) app not working 2) misaligned diet programmes and delivering the food you didn’t select 3) not coming to collect your recyclable ba... See more

Rated 5 out of 5 stars

Fresh Fitness Food makes eating well so easy. The meals are fresh, well-balanced, and full of flavour. The Steak & Chips with Chimichurri was a favourite—great quality steak and a tasty sauce. The Spi... See more

Company replied

Rated 5 out of 5 stars

Honestly, it’s a life saver. With my 9-5 job and 15-20h training week, finding time to cook and eat healthy food has always been a struggle. Having a fresh, nutritious and delicious food ready for m... See more

Rated 5 out of 5 stars

HIGH STANDARD. DELICIOUS. 🔥 I’ve tried a number of these services over the past year—PrepKitchen, FuelHub, Mindchef, and more. Always felt like the pre-cooked meals never quite matched... See more

Company details

  1. Meal Delivery
  2. Catering Food and Drink Supplier
  3. Fitness and Nutrition Service
  4. Food Producer
  5. Online Food Ordering Service
  6. Weight Loss Service

About Fresh Fitness Food

Written by the company

Fresh Fitness Food are the UK’s #1 bespoke nutrition brand, offering ready-to-eat meals tailored to you and your goals.

Using industry-leading analytics and advice from qualified nutritionists, we’ll create a bespoke plan where every meal is tailored to your own unique tastes and fitness goals.

FFF-November-157-1

We focus on seasonality, variety and provenance, and work closely with our trusted suppliers to bring you fresh, high-quality ingredients packed with nutrients. Our menu has been designed by a Michelin-star-trained menu consultant, and every meal is prepared by a team of expert chefs in our state-of-the-art London facility.

Nourishing meals and elite nutritionist input will give you the best possible chance of achieving your fitness goals – and eating great-tasting food while doing so. In fact, a whopping, 89% of our clients confirmed that Fresh Fitness Food has helped them to reach their overall goal!


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(1,255)

0 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Avoid at all cost

Avoid at all cost. All the things that could go wrong - go wrong. 1) app not working 2) misaligned diet programmes and delivering the food you didn’t select 3) not coming to collect your recyclable bags 4) when giving them a second chance (because they give you tokens instead of a refund) 5) no notifications at all about what is about to happen and then 6) no one came with my delivery and to pick up recyclable bags again.

24 June 2025
Unprompted review
Rated 3 out of 5 stars

The first bit of food I got sent was…

The first bit of food I got sent was not the best one prawns were a little undercooked, the other days were good the chicken pesto was amazing the last day they only sent me one pack of food instead of the normal 3, also all of the food is meant for microwave which I don’t have but pan heating was also not that bad. But the food didn’t taste as good as I was expecting.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Saves me hours!

Honestly, it’s a life saver. With my 9-5 job and 15-20h training week, finding time to cook and eat healthy food has always been a struggle.
Having a fresh, nutritious and delicious food ready for me in the fridge is incredible. Can’t imagine how I’d handle my nutrition right now without FFF

11 June 2025
Unprompted review
Rated 4 out of 5 stars

The delivery system is great, food is tasty and customised to your macros, but they have improvements to make

The delivery system is great, it comes once a day, so the food is always relatively fresh. Taste wise it’s good, it’s healthy and I appreciate greatly that it’s customised to the macros I requested. However the portion sizes could be better standardised. I’ve opted in for two meals a day, but one of my meals was 384 cals, the other meal was 724. So yes it’s hitting the target total number of cals, protein, carbs, and fats I asked for, but it’s not my preferred way to eat. A better alignment would be around ~550cals for both meals. Also the app UI could be better improved. It doesn’t really follow UI/UX principles and could use better intuition. But overall, I’m enjoying my experience so far and will likely be returning customer for awhile.

6 June 2025
Unprompted review
Rated 5 out of 5 stars

Food was really good

Food was really good. Only did a week as I wanted to trial it before committing (plus I went away on holiday). I’ll 100% be continuing with it when I am back. I managed to get my housemates involved too (one did a week and loved it and the other is going to try it in a couple of weeks!). Highly recommend.

19 May 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service. I tried really hard to speak to an agent on the phone to understand the program I was not able to. I then said to please cancel my order in view of this. I have since discovered I’ve had money taken out of my account and a random food delivered on days when I’m not in the country. I have complained online and via WhatsApp and nobody is returning my calls or emails. The phone number they have on the website does not work. I am absolutely livid. What a terrible company do not go with them.

Eddit following their response: I don’t buy their response - they claim to have tried to contact yet I have zero missed calls or voicemails and asked a NUMBER or times to speak to someone on the phone. It’s such a poor excuse to say ‘number couldn’t connect’ and I think a direct lie.

I received a series of automated messages ie not relevant to my query and they wouldn’t reply when I asked for specifics

28 May 2025
Unprompted review
Fresh Fitness Food logo

Reply from Fresh Fitness Food

Hi Gemma,

Thanks for taking the time to share your feedback.

I've looked into your previous conversations with our team, and I can see that several members of our Customer Experience team, along with one of our nutritionists, have tried to assist you with setting up your meal plan.

We also attempted to reach out by phone when we couldn't connect with you. We always provide real, human support and from our records, it looks like we have done our best to clearly and professionally explain the plan options to help you get started .

I'm sorry that we haven't been able to resolve your issues yet.
Please know that a member of our team is still actively working with you, and we're hopeful we can get everything sorted for you very soon.

Additionally, a refund has been processed and we'll update you on this soon.

Kind regards,
Fresh Fitness Food

Rated 5 out of 5 stars

Great so far

Great service and food
Love how easy it is and that’s there’s no recycling to get rid of

26 May 2025
Unprompted review
Rated 4 out of 5 stars

Good taste

Good taste, lacking a bit of salt but that's personal preference, no issues with delivery, healthy food, good recepies

8 May 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look