Piglet's Pantry Reviews 

My wife and I were given an afternoon tea as a present in December 2024 but we have delayed doing anything about it until now as my son was also in receipt and he reported unfavourably. Anyway we bit the bullet and ordered and the box arrived last week the administration is fine but the food wasn't, The sausage rolls went in the bin after one bite the scones were flacid but edible whilst the cakes were so sweet I expected to develop instant diabeties. The best things about the tea were the pots of jam and the little tubs of clotted cream, Having now checked the price on line the tea was extortionately priced for what actually arrived. I would suggest this is not a present to impress.

I spoke to a lady called Laura today regarding an issue with a voucher for afternoon tea ordered through buyagift.com (who were awful to deal with).
Laura of piglets pantry though was really friendly, professional and efficient. She quickly sorted out the issue for my mother who is now excitedly awaiting her afternoon tea to arrive.
Customer service at its best!

Had a lovely afternoon tea at home with family from Piglets Pantry. The food was very good quality and very tasty indeed. Delivery was good and packed well in boxes. Would definitely recommend.

All the food, sweet and savoury were delicious, and enough for next day too. I invited a friend to share with me and we were both delighted.

I ordered and afternoon tea to be sent to my grandson but unfortunately put the wrong postcode, although the complete address without the code was 100% correct. The parcel never arrived, my efforts to contact DHL with the correct postcode were ignored and Piglets Pantry refused to contact them or do anything else to help, saying the error was my fault and they weren't prepared to do anything to resolve the issue. Beware, they've taken my money and supplied nothing, they could do it to you too.

Was lovely to find a company that provided exactly what we wanted. The chosen "hamper" went down an absolute storm with my father in law. Highly recommend and will definitely be using Piglet's Pantry again.

The traditional afternoon tea box was a gift. It arrived on time and was well packed including ice packs. The food was really good, I particularly liked the sausage rolls, they were huge and full of meat with a hint of spice.

Fresh ingredients
Very tasty
Delivered on time
Packaged well

Great food,plenty of it,fresh,delivered into my hands,straight into the fridge ready for tea the following day. There was enough left for a good snack the next afternoon,will be ordering again.

Great Halloween cookies and thank you Amecia for the great customer service and personal touch. I highly recommend Piglets Pantry.

I was a little disappointed on the size and quality of my afternoon tea box. Very edible but size of quiches and scotch eggs was disappointing. Cakes were quiet small too. Was ok flavours but nothing special for the money paid.

The savoury afternoon tea was ok. The sausage rolls were delicious but the other items were just ok nothing special in my opinion.

The food arrived at 8:30, even though we ordered the food the week before. The driver left the box on the floor outside near the mail boxes....it's a public area. I was not impressed by the food. It looked off. the cakes went in the bin. I will not use this company again.

The computer system was down, so you took my order over the phone.
You took down the wrong house number, so the order went to the wrong house and never arrived.
With your poor customer service the order was never replaced, as you blamed me for not reading the confirmation.
My Uncle and Aunt did not receive their anniversary afternoons tea, which they waited for, so all in all a very unhappy experience.

Lovely, fresh and well packaged

We were not sure what the quality would be but this exceeded my expectations. Packaged brilliantly and I knew exactly when it was being delivered. Everything in it is top quality, would definitely order again.

Arrived Exactly when said and food was very good quality, very enjoyable

Update 17.31 3rd Nov they’ve turned up 4 days late. Despite the box saying fresh produce don’t deliver after 31st Oct. And despite the ‘fragile’ label, they’re smashed to pieces. Unrecognisable. Heartbreaking for my grandsons.

Update to response

3RD FAILED DELIVERY. Others were NOT ‘received successfully’ as well you know it.

Update. 2nd Nov. Called Piglets Pantry. Totally unconcerned as most of the deliveries ARE delivered. I don’t matter as most get through. They can’t do anything about it as not prepared to deal with DHL. 3 failed deliveries out of 4 in 4 months clearly isn’t enough.

Unfortunately I’m going to have to give up using this company, certainly until they stop using DHL, and definitely not for a special day or surprise.
3rd time in 4 months they’ve failed to deliver. Yes, piglets pantry are apologetic and offer to redeliver. But I’m a disappointed Grandma who now has two disappointed grandsons who I’d hoped would love the Halloween cupcakes I’d arranged to be sent to them. Halloween is one day a year.
How do we know that DHL staff aren’t eating the goods? The box is recognisable and u was told if they don’t deliver they have to destroy the goods. How do Piglets Pantry know this has happened.

We were really very pleasantly surprised.
Our afternoon tea came, beautifully packed, complete with cool packs still icy.
And, of course, the most important thing is the food. It was excellent! I think the sausage rolls are the best ever! (Loads of sausage!). Everything was delicious and plenty of it.

We had a voucher for Piglet's Pantry and ordered the food to be delivered today. Ordering was an easy process and clear about what you can get and the prices. The afternoon tea was delivered today and everything was so well packaged and presented. The cakes were amazing and not at all dry (which i was worried about). I'd definitely use them again for myself or even as a gift for a loved one.