Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more
Company replied
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more
Company replied
I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more
Company replied
Company details
Written by the company
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Contact info
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canada
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4.1
Great
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Excelent services!
Excelent services!! You can order any item with full confident. Very trust company. No doubt at all.
31 October 2024
Reply from Pharmacy24
Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience with our services. Your trust and confidence mean a lot to us, and we’re committed to maintaining the high standards that earned your praise.
Pharmacy24 contacted us promptly
Pharmacy24 contacted us promptly to let us know that they could not supply the amount/numbers of the product we had ordered and informed us that we would be refunded for the number of items they could not supply. Your quick response to this made the experience highly positive.
4 November 2024
Reply from Pharmacy24
Thank you for your kind feedback! We greatly appreciate your understanding and patience. At Pharmacy24, we strive to keep our customers informed and resolve any issues as promptly as possible. We're thrilled to hear that our quick response helped make your experience a positive one.
Order was correct and received on time
Order was correct and received on time, however the issue was with shipping, as I had to go out of my way to receive my order from Canada post with less than 24h notice, as package is NOT SHIPPED to your address and NO options for choosing your postal outlet. After paying a shipping fee with your address listed for delivery, is misleading.
23 October 2024
Fast service and shipping
Fast service and shipping. Would recommend this company to anyone.
30 October 2024
Reply from Pharmacy24
Thank you so much for your wonderful feedback! We're delighted to hear that you were pleased with our fast service and shipping. Your recommendation means the world to us, and we truly appreciate your support. 😊
THEY ARE A SCAM DO NOT PURCHASE FROM…
THEY ARE A SCAM DO NOT PURCHASE FROM THEM!
1 November 2024
Unprompted review
Reply from Pharmacy24
We are very sorry to hear about your frustration and understand how upsetting this situation must be. However, we want to assure you that we are a legitimate company dedicated to providing excellent service and support to our customers.
If you are experiencing an issue with your order, please reach out to us at media@pharmacy24.ca with your order details. We are here to investigate and resolve any concerns promptly.
Your trust is important to us, and we are committed to addressing this matter and ensuring your satisfaction. Thank you for giving us the opportunity to make things right.
Reply from Pharmacy24
Thank you for your fantastic feedback! We're so glad to hear that you were impressed with our speedy delivery and that the product is working great for you. 😊
Pharmacy24 is great!3¾
While driving thru the Yukon Territory, I wanted to purchase Allegra-D. No stores along my route sold Allegra-D. I Googled purchase Allegra-D, and Pharmacy24 was one of the selections. I ordered Allegra-D from Pharmacy24, and it arrived as promised at my home.
4 November 2024
Reply from Pharmacy24
Thank you so much for your kind review! 🌟 We're delighted to hear that Pharmacy24 could assist you in getting Allegra-D during your journey through the Yukon Territory. It's wonderful to know that our service met your expectations and that your order arrived as promised.
We truly appreciate your trust in us and look forward to serving you again whenever you need! Safe travels and take care! 😊
Trustworthy Ordering from another country is always…
Ordering from another country is always daunting but Pharmacy24 exceeded my expectations. The service was accurate and Fast! I couldn't be more pleased.
3 November 2024
Reply from Pharmacy24
Thank you so much for your wonderful feedback! 🌟 We're thrilled to hear that we exceeded your expectations and provided you with a seamless and trustworthy experience, even across borders.
Your satisfaction means the world to us, and we’re glad to have made the process accurate and fast for you. We look forward to assisting you again in the future! 😊
Reply from Pharmacy24
Thank you for your feedback! We’re delighted to hear that you found our prices reasonable, our product range satisfactory, and our shipping efficient. Providing value and convenience to our customers is what we strive for, and your kind words mean a lot to us.
Great Service!
Website is easy to navigate. Messages keep me apprised of when package will arrive. Packaging is great! Products arrived without being crushed. Fast delivery. Thank you.
2 November 2024
Reply from Pharmacy24
Thank you so much for your wonderful feedback! We're thrilled to hear that you had a positive experience with our service and that our website, communication, packaging, and delivery met your expectations. Your satisfaction is our top priority, and it’s great to know we could deliver a smooth experience for you. We truly appreciate your support and look forward to serving you again in the future! 😊
After sorting out my payment issues
After sorting out my payment issues, it came as promised.
24 October 2024
Reply from Pharmacy24
Thank you for your feedback! We’re glad to hear that everything was resolved and that your order arrived as promised. We apologize for any inconvenience caused by the payment issue and appreciate your patience throughout the process. If you have any further concerns or need assistance, please don’t hesitate to reach out. We’re here to help! 😊
Price difference
What it showed during check out did not include the delivery cost. The original cost was cheaper than Amazon but I paid $15 more than what I would hv paid from Amazon. The price changed only after I entered the credit card details.
I will never buy from Pharmacy24
29 October 2024
The items I ordered online are not the…
The items I ordered online are not the same as I’ve received
29 October 2024
Reply from Pharmacy24
Hi Shawn Sandhu,
Thank you for reaching out and sharing your feedback. We’re truly sorry to hear that the items you received did not match your order expectations. This is certainly not the experience we strive to provide, and we would love the opportunity to make it right.
Could you please let us know which items were different from your order? If possible, sharing images of the items you received on media@pharmacy24.ca would help us in investigating the issue and finding a solution promptly.
We appreciate your patience and look forward to resolving this for you.
I purchased a Zimmer splint and paid…
I purchased a Zimmer splint and paid the extra to have 24 hour delivery. That was on October 21st, two weeks ago. It still has not arrived. I emailed twice and left two phone messages with no response to either. I have since purchased something else an would like a refund please.
21 October 2024
Luna LouiseVery satisfied with Pharmacy 24
Very satisfied with Pharmacy 24. Second time I have ordered from them.
20 October 2024
Reply from Pharmacy24
Thank you, Luna! We're delighted to hear that you've had a satisfying experience with us. It's wonderful to know that our service met your expectations, and we’re thrilled to have earned your trust for a second time.
Quick fulfillment and received on time.
8 October 2024
Reply from Pharmacy24
Thank you so much for sharing your experience! We’re pleased to hear that your order was processed swiftly and reached you on schedule.
Reply from Pharmacy24
Thank you for the kind words! We’re glad to know you find our service reliable and appreciate our product selection.
Reply from Pharmacy24
Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team and customer service.
I have received no updates since order
I have received no updates since order. Nothing on shipping and it has been since Oct 3
3 October 2024
Reply from Pharmacy24
Thank you for reaching out and sharing your experience. We apologize for the lack of communication regarding your order status. I’ve checked, and your package is currently in transit with Canada Post. You can track it using the following ID: LA524452366CA.
We understand how frustrating it can be not having timely updates, and we’re actively working to improve our communication process. If there’s anything else we can assist you with, please let us know. If this resolves your concern, we’d greatly appreciate it if you could consider updating your review to reflect your experience.
Thank you again for your patience and understanding!
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