Well its my first time ordering from this company and I like that my products arrived in a timely manner and was box up and packaged well.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order took a bit longer to arrive. What I appreciated was the solid packaging and how well everything was protected. The support team stayed in touch and guided me throughout, which made the delay... See more
Company replied
The ordering process was simple, easy and fast. I can't review/rate the product as i have not received it but received the reminder to do the review. As per tracking, I should receive the parcel in 2... See more
Company replied
I'm so happy that this product is available over the counter to US citizens. Here, it is a prescription. I have a prescription, but sometimes I am unable to pick mine up in time, or I run out of refil... See more
Company replied
Company details
Written by the company
Pharmacy24 is one of the leading pharmacies in British Columbia. We are open 7 days a week to serve better service to the customers. Our Prescription Reminder service makes it easier to manage your repeat prescriptions. It is a convenient way for you saving you time, and is simple to arrange your medicines. We pharmacy store available in 3 locations:- Abbotsford, Chilliwack, and Vancouver. Our mission is to bring healthcare within the reach of every individual. We are committed to the achievement and maintenance of excellence in education, research and healthcare for the benefit of humanity
Contact info
#108 – 2777 Gladwin Rd Abbotsford, BC, V2T 4V1, Abbotsford, Canada
- (604) 966-2383
- info@pharmacy24.ca
- www.pharmacy24.ca
4.1
Great
214 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 88% of negative reviews
Typically takes over 1 month to reply
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Really fast delivery!
We can't buy this item in the states so it's great that it's easy to order from Canada. My purchase arrived sooner than the scheduled date and my back thanks you!
29 September 2024
Reply from Pharmacy24
Thank you for sharing! We're thrilled to hear that the delivery was fast and exceeded your expectations. Glad we could help—your satisfaction means a lot to us!
My order arrived intact & timely.
My order arrived intact and timely. The product I ordered, is always in stock; which I appreciate very much, as I require the use of it often.
2 October 2024
Reply from Pharmacy24
Thank you for your feedback! We're glad your order arrived on time and met your expectations. We appreciate your support.
I was sent the wrong product.
I was sent the wrong product. However, the store was quick to refund the full amount, which I was grateful for.
1 October 2024
Reply from Pharmacy24
Hi Peter,
We apologize for the inconvenience caused by the incorrect product sent with your order. We understand your disappointment and want to assure you that we've taken steps to rectify the situation.
As you mentioned, we've already processed a full refund for the incorrect item. We hope this has resolved the issue to your satisfaction.
We kindly request that you reconsider your negative review and rating, as it reflects our commitment to resolving issues promptly and fairly. Your feedback is valuable to us, and we appreciate the opportunity to make things right.
Easy to order and kept me informed of…
Easy to order and kept me informed of shipping dates
and was on time for delivery.
27 September 2024
Reply from Pharmacy24
We appreciate your kind words about our ordering process and shipping updates.
The pharmacy carries a product that is…
The pharmacy carries a product that is hard to find.
19 September 2024
Reply from Pharmacy24
Thanks Brenda! We appreciate your kind words.
Easy to navigate your site and order…
Easy to navigate your site and order and exceptionally fast delivery.
19 September 2024
Reply from Pharmacy24
Your satisfaction is our top priority, and we're thrilled to know that we met your expectations.
Thank you for choosing Pharmacy24. We look forward to serving you again in the future.
arrived quickly
11 September 2024
Reply from Pharmacy24
We appreciate your kind words about our delivery service. Your feedback is valuable to us.
Used to use Neuragen pain relief cream…
Used to use Neuragen pain relief cream and it worked wonders!! However, it is not available anymore so I saw the oil available on Amazon so I ordered it. Hopefully this will help me with my pain relief !!
No
17 September 2024
Reply from Pharmacy24
We really appreciate your kind words.
Great service, selection, and prices
I ordered online for in store pickup which turned out great! I also got a great reduced price by getting it online. Quick pickup and very easy. Highly recommended!
10 September 2024
Reply from Pharmacy24
We're glad you had a great experience. Thank you for choosing us.
i specially ordered with express…
i specially ordered with express delivery to get my medicine fast but it was waste of time. Still its not delivered and your site is asking the reviews.
18 September 2024
Reply from Pharmacy24
Dear Dalveer Singh,
We apologize for the inconvenience you've experienced with your recent order. We understand your urgency and disappointment regarding the delayed delivery.
To investigate this matter further, please provide us with the following information:
Order number:
Purchase date:
Product(s) ordered:
Once we have this information, we'll be able to track your order and provide you with an update on its status. We'll also work to expedite the delivery process.
We appreciate your patience and understanding as we work to resolve this issue.
Thank you for choosing Pharmacy24.
Sincerely,
Pharmacy24
info@pharmacy24.ca
Quick delivery easy to use website
Quick delivery easy to use website
Could be cheaper for shipping fees when you spend over $75
6 September 2024
Reply from Pharmacy24
We're glad you had a positive experience with our quick delivery and user-friendly website.
USA, Pa, product arrived, legit
I live in the us. I watched a vet secrets video that suggested a certain product that is not sold in the states, but in Canada. After extensive browsing and reviews, I went with this site. It was only after I placed my order that I ended up seeing the negative reviews on here. I panicked, called my credit card company, and immediately requested a new card. I reached out to this company 2 times requesting info on my order. I then sent an email asking if they were scammers (lol, I know..like why would they answer that even if they were). That same night about 11pm et I received a strange tracking number from them, then the next day from Canada post. Now this has happened to my mother before where she would receive tracking numbers and it would say her order was delivered only to receive nothing, so yes it crossed my mind that this could happen to me too. About day 6, this showed up on my USPS informed delivery for inbound packages. The dates kept changing from the 17th to the 19th. Then it disappeared from informed delivery and I could only track it on a couple global sites, others it didnt exist. Yesterday, September 16th I received an out for delivery and said I needed to sign for it. But the mailman never came to my door, so before panicking lol, I checked my mailbox. My package did indeed arrive. It was what I ordered, it was not expired, and also included my invoice receipt.
Overall, I cannot speak for all people and all products that are ordered from here, but for me it was great, minus being able to speak to someone or receiving a response. Shipping was fast, product was good, price was reasonable. I would order from here again if I need to.
There are a lot of sites just like this one. It might even be something such as a period in a different spot. So when you write your review, make sure you are writing it for the correct one. I did keep all my packaging and receipt just for reference if interested.
16 September 2024
Unprompted review
Reply from Pharmacy24
Dear Leah Stratton,
Thank you for taking the time to share your experience with our company. We appreciate your feedback, as it helps us identify areas where we can improve our services.
We understand your initial concerns about the order process and the negative reviews you encountered online. We apologize for any anxiety or inconvenience this may have caused.
We're pleased to hear that your order was ultimately delivered successfully and that you received the correct product. We're committed to providing a positive shopping experience for all our customers, and we're glad that your experience turned out well.
We appreciate your understanding and patience throughout this process. Your feedback will help us to continue to enhance our services and provide a better shopping experience for all our customers.
Thank you
Great company great staff
My personal experience with pharmacy is great. My sister is kive in USA and she ordered medicine from this company but due to some reason medicine package was broken. She had a call to the support team they listen her concern politely and deliver a new package. Such a great people ❤ ♥
22 August 2024
Unprompted review
Reply from Pharmacy24
Thank for the appreciation
Terrible business
Terrible business. I purchased a very expensive brace from them and it was used, no, unusable:
They said it was a special purchase and cannot be returned. It was not a special purchase, maybe they had some old stock they wanted to get rid off. In any case, it was a 350 dollar MyoTrain and I have to contact the credit card to dispute the charge and, of course, the BBB. Nightmare business. I would run the other way.
12 September 2023
Unprompted review
Reply from Pharmacy24
Dear Sir/Mam,
We are truly sorry to hear about your negative experience with your recent purchase of a MyoTrain brace. Your satisfaction is our top priority, and we strive to provide the highest quality products and services.
We understand that you are disappointed with the condition of the brace you received. We would like to investigate this matter further to ensure that we can address your concerns appropriately.
To help us resolve this issue, please provide us with the following information:
Order number:
Purchase date:
Description of the specific issues you encountered with the brace:
Once we have this information, we will be able to review your order and take the necessary steps to rectify the situation.
If you have any questions or concerns, please do not hesitate to contact our customer support. We are committed to providing you with a satisfactory resolution.
Thank you for bringing this matter to our attention.
Very poor customer service
Very poor service with the worst customer service. I placed my order and did not get any information about where it was. When I called them no one had any idea when it will ship. The seal on the website states they are they are google shop approved but the seat is not clickable which tell me it was fake seal. I would rate it a very poor experience.
3 March 2023
Unprompted review
Reply from Pharmacy24
We are truly sorry to hear about your negative experience with your recent order. We understand that you are disappointed with the lack of information regarding your order and the delay in shipping. We apologize for any inconvenience this may have caused.
To help us resolve this issue, please provide us with the following information:
Order number:
Purchase date:
Items ordered:
Once we have this information, we will be able to investigate your order and provide you with an update on its status.
Thanks
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