My Beagle, Bella, has had persistent skin allergies for as long as I can remember. Within just a couple of weeks, I noticed a significant reduction in her itching and scratching. The supplements con... See more
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Easy to set up account and pay over the phone handy for those who don't like using internet for paying/ordering, the lady I spoke with was most helpful and doublechecked I was aware of what was requir... See more
Company replied
Dreadful customer service. Ordered meds for two dogs in june. Still saying order in process. Have called three times and emailed. Not reply to email. No reply on calls and recording gives. Different c... See more
Company replied
I have just had a delivery of insulin that was held up during the week by my vet. I took a picture because not only was it so well packaged, it arrived as promised. I was worried sick due to the delay... See more
Company replied
Company details
Information provided by various external sources
Find a wide range of medicines, supplements and pet essentials for your animals all at typically half the vet price. We are a UK veterinary dispensary offering expert advice and a first class customer experience.
Contact info
Pet Prescription Ltd PO BOX 171 , BS31 9EG, Bristol, United Kingdom
- 01761 258 517
- info@petprescription.co.uk
- www.petprescription.co.uk
4.3
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Reply from Pet Prescription
Hi Jacqueline,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Charlie
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Slow despatch and short expiry date
19 March 2022
Reply from Pet Prescription
Hello Jeremy,
Thank you for your feedback.
I’d really like to help resolve this for you but unfortunately, I'm not able to look into this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at customercare@petprescription.co.uk please include your order number so we can help out as quickly as possible.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Very approachable knowledgeable and…excellent
Very approachable knowledgeable and prompt
Will be back
18 March 2022
Reply from Pet Prescription
Hi Liz,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Jamie
Pet Prescription
Customer Care Team
quick and easy to order,delivery always…
quick and easy to order,delivery always very quick.
18 March 2022
Reply from Pet Prescription
Hi Patricia,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sarah
Pet Prescription
Customer Care Team
Very polite and professional service.
18 March 2022
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
Excellent Superfast Service, 10/10
As on previous occasions, my dog prescription was taken over the phone, then dispatched very quickly, I was notified that my order was on its way, and when delivered, Excellent service, highly recommend Pet prescription.
17 March 2022
Reply from Pet Prescription
Hi Julie,
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Processsed quickly
16 March 2022
Reply from Pet Prescription
Hi Andy,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Danny
Pet Prescription
Customer Care Team
Always helpful and quick and of course…
Always helpful and quick and of course the
Prices are fantastic
15 March 2022
Reply from Pet Prescription
Hi Marion,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Alex
Pet Prescription
Customer Care Team
I had problems with vets prescription…
I had problems with vets prescription but you kept me up to date on what was happening until the problem was solved.
15 March 2022
Reply from Pet Prescription
Hi Vivien,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi Lorraine,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
Friendly staff very professional and…
Friendly staff very professional and quick delivery
14 March 2022
Reply from Pet Prescription
Hi Tony,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
pet prescription offer good value…
pet prescription offer good value medication and a prompt helpfull service.
10 March 2022
Unprompted review
Reply from Pet Prescription
Hi Jeanette,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sarah
Pet Prescription
Customer Care Team
Excellent service as always,polite and…
Excellent service as always,polite and helpful. Would recommend highly.
9 March 2022
Reply from Pet Prescription
Hi Ellie,
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Jamie
Pet Prescription
Customer Care Team
Efficient as ever.
Delivery made to time,and order dealt with very efficiently.My only complaint would be that your price for the product my dog requires gets higher and higher!
9 March 2022
Reply from Pet Prescription
Hi Michael,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Drugs Online
Customer Care Team
Reply from Pet Prescription
Hi Christine,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
Exceptional level of service from…
Exceptional level of service from initial phone call to delivery of product on every occasion using them.
8 March 2022
Reply from Pet Prescription
Hi Mark,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Jordan
Pet Prescription
Customer Care Team
Happy to use again.
Reasonably priced products and good service. Will definitely use again.
8 March 2022
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sarah
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Have found the web site too difficult…
Have found the web site too difficult and therefore always telephone and get excellent service
4 March 2022
Reply from Pet Prescription
Hi Marita,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
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