My Beagle, Bella, has had persistent skin allergies for as long as I can remember. Within just a couple of weeks, I noticed a significant reduction in her itching and scratching. The supplements con... See more
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Easy to set up account and pay over the phone handy for those who don't like using internet for paying/ordering, the lady I spoke with was most helpful and doublechecked I was aware of what was requir... See more
Company replied
Dreadful customer service. Ordered meds for two dogs in june. Still saying order in process. Have called three times and emailed. Not reply to email. No reply on calls and recording gives. Different c... See more
Company replied
I have just had a delivery of insulin that was held up during the week by my vet. I took a picture because not only was it so well packaged, it arrived as promised. I was worried sick due to the delay... See more
Company replied
Company details
Information provided by various external sources
Find a wide range of medicines, supplements and pet essentials for your animals all at typically half the vet price. We are a UK veterinary dispensary offering expert advice and a first class customer experience.
Contact info
Pet Prescription Ltd PO BOX 171 , BS31 9EG, Bristol, United Kingdom
- 01761 258 517
- info@petprescription.co.uk
- www.petprescription.co.uk
4.3
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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The service is good as is the price but…
The service is good as is the price but unfortunately my pets medication ended up in Henley which is not where I live. It had to be redirected which meant I waited nearly a week for it. This was not really the fault of pet prescription so I will continue to use them.
4 March 2022
Reply from Pet Prescription
Hi Kim,
Thank you for your excellent feedback.
We really appreciate your continued custom.
Kind regards,
Harley
Pet Prescription
Customer Care Team
Reliable service
Quick, efficient and reliable. Always helpful on telephone too.
3 March 2022
Unprompted review
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi John,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi Robert,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Brilliant prompt service as always.
28 February 2022
Reply from Pet Prescription
Hi Gary,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Arrived quickly I paid for a box of 3…
Arrived quickly I paid for a box of 3 dog flea treatment the box only contained 2 hopefully they will send me another one I have tried to email customer care and the email is not deliveted
26 February 2022
Unprompted review
Reply from Pet Prescription
Hello Linda,
Thank you for your feedback.
I’d really like to help resolve this for you but unfortunately, I'm not able to look into this further from the information provided.
If you'd like to discuss this further, please get in touch with us directly at customercare@petprescription.co.uk please include your order number so we can help out as quickly as possible.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Really happy with the service
Really happy with the service. My dog is 16 years young, so lots of ongoing health problems, the vets are really good making sure she has the correct medication for her problems and is in little or no pain.
I would recommend the vets practice.
25 February 2022
Reply from Pet Prescription
Hi Pat,
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Emma
Pet Prescription
Customer Care Team
All sorted eventually but a minor…
All sorted eventually but a minor hiccup on the way .
24 February 2022
Reply from Pet Prescription
Hi Elizabeth,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
Written prescriptions prompt
Written prescriptions prompt, very pleased with the care my diabetic dog receives.
24 February 2022
Reply from Pet Prescription
Hi Jackie,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Good service
Good service, delivery on time, well packed and received in secure condition. Anne Hetley
24 February 2022
Unprompted review
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi William,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Tasha
Pet Prescription
Customer Care Team
Great Service
Good prices, excellent customer service and prompt delivery. On my experience I would recommend Pet Prescription to anybody needing pet medications
24 February 2022
Unprompted review
Reply from Pet Prescription
Hi Vincent,
Thank you for your brilliant feedback.
We really appreciate you recommending us.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Excellent service
Excellent service, thank you for making things so simple. Your efficient service has taken away the stress of getting a prescription from the Vet.
23 February 2022
Unprompted review
Reply from Pet Prescription
Hi Amanda,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
My order was delivered spot on time…
My order was delivered spot on time and was left in my porch as I requeste
22 February 2022
Reply from Pet Prescription
Hi Margaret,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Harley
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi Maxine,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Jamie
Pet Prescription
Customer Care Team
Great service.
Great service.. speedy deliveries user friendly system and have had to contact direct for query and found staff both helpful and friendly 😊
20 February 2022
Reply from Pet Prescription
Hi Karen,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
My dog Skye's Epilepsy medication
I have been very happy with the Pet Prescription service and the SAVINGS I've made on my dog Skye's medication for epilepsy. Especially the savings !!
However over the last months I have been very disappointed in the lack of availability of Phenoleptil 12.5 and Kepra - Levetiracetam. My vet has had no problem getting these? But, the expense is HUGE - especially for Kepra. I am on a state pension and room let funds only. :(
19 February 2022
Reply from Pet Prescription
Hi,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
Reply from Pet Prescription
Hi Julia,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Sarah
Pet Prescription
Customer Care Team
Service very good just had problems…
Service very good just had problems sending my vets prescription through in end posted it once they received it medication was promptly sent out very good service prices so much cheaper than vets very pleased
17 February 2022
Reply from Pet Prescription
Hi Valerie,
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service.
Kind regards,
Emma
Pet Prescription
Customer Care Team
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