Honestly best experience with an insurance I’ve ever had! Terika was amazing, so kind and knowledgeable and gave me her advice on which plan I should choose. I’m so glad my pets are covered by nationw... See more
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America’s #1 pet insurance provider. Whether they have two legs or four, every family member deserves quality health care. Our pet health insurance plans give you the freedom to use any vet, anywhere, including specialists and emergency providers. Nationwide offers industry-leading pet health insurance for dogs, cats, birds and exotic pets. Over 1 million pets protected!
Contact info
P.O. Box 183143, 43218, Columbus, United States
- 800-540-2016
- customercare@petinsurance.com
- www.petinsurance.com
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Very helpful staff
Very helpful staff. Seemed genuinely interested in the welfare of our pet.
We submitted claims with a correct…DON'T PAY CLAIMS
We submitted claims with a correct address and nationwide kept sending to the old address. then lied about ACH! they owe me over $6000. and all i get is a run around. im in the insurance business for humans and cant believe they are still in operation
Nationwide doubles and triples coverage…
Nationwide doubles and triples coverage premiums due to your pet's age and recent claims. Nationwide increases premiums and decreases and caps coverage to less than half once your pet has a health issue. Do not give Nationwide your money!
Easy Application process
While processing application for my cats I accidentally disconnected from phone call. She quickly called me back so I did not have to go through trying to connect again with a different person. I was able to complete the forms without a problem.
Chad was helpful and had good…
Chad was helpful and had good follow-through. He even called us the day we picked up our puppy. Had nationwide with my last dog and it’s always organized and helpful.
New pup
So far, very simple process. But, I don’t like the delay of beginning coverage as we just brought him home and coverage doesn’t start for 2 months? Frustrating.
Adriana was very professional
Adriana was very professional, knowledgeable and helpful!
Get insurance an it takes 2 months to…
Get insurance an it takes 2 months to go into affect! That's unacceptable! It needs to go into affect immediately!
Very patient and listened
I was a previous customer a very happy…
I was a previous customer a very happy customer. As a result, I’m coming back to you guys. Ariel was great at signing up my lovely exotic bird. I may enroll my other 2 remaining birds next week. Thank u again.
My experience was perfect
My experience was perfect. Everything was explained to me and i understood everything I was being told about the policy. Manuel was very nice and made my experience getting insurance for the first time for my pets very smooth. No problems. Tgank you so much!
The time it took me to figure the coverage out
It took me a few minutes to figure out what was and was not covered with my pet insurance. I did not see the 5% off from adding a pet to my existing pet insurance and had to calculate it myself.
I joined via online form
I joined via online form. The UI is very simple and user-friendly.
Explained things multiple times which…
Explained things multiple times which was super helpful. I appreciate her calling me back after I accidentally hung up so I didn't have to go through all entire beginning again.
Very easy t o apply on web
Carl was absolutely fabulous
Carl was absolutely fabulous! Gave me prompt answers and seems to actually care about me as a customer. If I could give more stats I would !!!!
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