Peter Mark Reviews 

477
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and professionalism, often highlighting their ability to provide excellent advice and service. Many people appreciate the welcoming atmosphere and the personalized approach, making their visits relaxing and enjoyable. The overall user experience is frequently described as exceptional, with many feeling revitalized and happy with the results. However, some customers also noted dissatisfaction with the product and quality of service, citing instances where their desired cut or color was not achieved. A few other people also felt that some staff members were rude or inattentive, leading to unpleasant experiences and frustration.

What people talk about most

Staff

People report positive experiences with staff, often highlighting their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the staff's... See more

Product

Reviewers highlight ambiguous aspects of product experiences, with some customers praising the appearance of... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as fabulous,... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more

Rated 5 out of 5 stars

Leanne has been doing my hair about one and a half years now. She always listens and advises me well. Music is always good and generally enviroment pleasant. Care needed on cash register as 3 ti... See more

Rated 5 out of 5 stars

Appointment at 09.15. Was taken almost immediately and had my hair washed and a lovely conditioning treatment applied. The accompanying head massage was heavenly. Neval came to dry and style my hair... See more

Rated 5 out of 5 stars

My beautiful daughter treated me to a colour and cut with the ever-lovely and talented Lauren at Peter Marks, Grafton Street, today. She has done my hair before and I can't recommend her highly enough... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

477 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 48% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(477)

273 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My wife and I both had appointments…

My wife and I both had appointments with our usual stylist Susan. She is a hair magician. Professional, great craic, always listens to what we want but gives great advice on what will suit us.
Dylan did a great job of colour application too.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Love coming in to see Jess..

Love coming in to see Jess... I usually come in looking the worse for wear and.leave feeling a million dollars after she's worked her magic !!
Staff are really friendly and always greet you with a smile.
Highly recommend

12 June 2026
Unprompted review
Rated 5 out of 5 stars

This is a great salon (Lisburn)

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent - any hair issues? he can advise and fix. Always a great experience and great coffee too! Highly recommend

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the Hairdressers

As always I had the best experience. Catherine, my stylist is always friendly and the service is second to none. A cheery atmosphere and a lovely coffee with my favourite biscuits. All in all, a five star experience.

16 June 2026
Unprompted review
Rated 4 out of 5 stars

Lovely pleasant experience

I thoroughly enjoyed my visit to the salon today. Its a lovely bright place and Connie the stylist was so capable and friendly. She did my hair so well the last time that I decided to return.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Child’s cut and blow dry

Jessica has some sensory issues which make her very anxious about appointments but she absolutely loved this appointment and was delighted with the result Thankyou to Dearbhail for patience in making her feel comfortable and fantastic work so happy

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Dara is the best

Firstly, My Stylist Dara is the best.
I have been a customer since 1990 and never a bad cut in all that time. I always pay before the cut as Dara will always deliver the best haircut.
A stylist such as Dara is gold-dust.
You need more staff like her in your salons.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

The highlights were done on my hair

The highlights were done on my hair - it was nice and then the tonner on top of my hair made my hair totally gray. I was not sked what kind of tonner I prefer, and now after 5 washes I still have super gray hair. Also, there was no mask to make my hair more silky. Believe that this experience can help this place become better. And as an advice to visitors, when master says that she will put tonner on your hair, clarify what kind of tonner))))

13 June 2026
Unprompted review
Peter Mark logo

Reply from Peter Mark

Peter Mark are happy to investigate the issue you have raised.
Please contact us at enquiries@petermark.ie. with the details of your appointment -name, salon visited and date of visit to allow us to review and assist further

Rated 5 out of 5 stars

Thank you Karen and Michelle.

Karen is my stylist and yesterday she took time to ensure I was happy with what we would do about colour and cut. I always find Karen professional and helpful. Michelle did my colour really well and timed for it to be brought through. Again professional and helpful. Thank you both.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Can't highlight how lovely and…

Can't highlight how lovely and welcoming the staff are. I've been to a good few peter marks and I have to say all the team are so professional here and can't do enough to help you have a great experience.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

1st visit to Wexford salon and was very…

1st visit to Wexford salon and was very happy with service and end result.Staff very friendly. Chloe and Teresa looked after me very well. Teresa really listened to what I was looking for gave me good advice and I was really happy with the result. I will be back.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellant as always....

Had a lovely colour today and as always Rebecca listens and gave me the colour I wanted. Lovely and bright for summer.

Wanted my blue dry with more volume and it was perfect. Love it.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been getting Mairead to cut my…

I have been getting Mairead to cut my hair for a few years now and she’s never failed to deliver what I want. My last visit was March 2nd and my hair had grown so quickly in that time. It was just a normal wash, cut and blow dry. It helps this menopause hair of mine to feel like my hair again if that makes sense. 10/10 would highly recommend

12 June 2026
Unprompted review

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