Peter Mark Reviews 

492
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 285 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, friendliness, and welcoming approach, often noting their excellent listening skills and helpful advice. Many people highlight the exceptional service, describing their visits as a treat with a pleasant atmosphere and efficient appointments. Reviewers frequently express delight with the results, including fantastic haircuts, colors, and overall positive experiences. However, some customers also noted issues with the quality of the service, such as poor hair outcomes, including cuts being too short or colors not meeting expectations. A few other people also felt that some staff members were rude, abrupt, or unprofessional, leading to unsatisfactory interactions.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their friendliness, professionalism,... See more

Service

People report positive experiences with service, often highlighting the professionalism and friendliness of... See more

Product

Customers consistently note ambiguous experiences with products, with some praising the luxurious feel of... See more

User experience

Clients share positive opinions on user experience, consistently describing it as a top-class and great... See more

Quality

Reviewers mention ambiguous feedback about quality, with many expressing delight with their cuts, colors, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had my hair colour done by DARA and blow dry,she is very professional at her job she is doing my hairs for years she has a brilliant hair brush for blow drying hair.DARA is very nice lady and very kin... See more

Rated 5 out of 5 stars

I've been going to Peter Marks in Forestside for many years. My stylist is Susan. She is a perfectionist and I've never been disappointed in her amazing capabilities. She is a fantastic hairdresser... See more

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more

Rated 5 out of 5 stars

Leanne has been doing my hair about one and a half years now. She always listens and advises me well. Music is always good and generally enviroment pleasant. Care needed on cash register as 3 ti... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

492 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 47% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(492)

287 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This is a great salon (Lisburn)

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent - any hair issues? he can advise and fix. Always a great experience and great coffee too! Highly recommend

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Love the Hairdressers

As always I had the best experience. Catherine, my stylist is always friendly and the service is second to none. A cheery atmosphere and a lovely coffee with my favourite biscuits. All in all, a five star experience.

16 June 2026
Unprompted review
Rated 4 out of 5 stars

Lovely pleasant experience

I thoroughly enjoyed my visit to the salon today. Its a lovely bright place and Connie the stylist was so capable and friendly. She did my hair so well the last time that I decided to return.

17 June 2026
Unprompted review
Rated 5 out of 5 stars

Child’s cut and blow dry

Jessica has some sensory issues which make her very anxious about appointments but she absolutely loved this appointment and was delighted with the result Thankyou to Dearbhail for patience in making her feel comfortable and fantastic work so happy

16 June 2026
Unprompted review
Rated 5 out of 5 stars

Dara is the best

Firstly, My Stylist Dara is the best.
I have been a customer since 1990 and never a bad cut in all that time. I always pay before the cut as Dara will always deliver the best haircut.
A stylist such as Dara is gold-dust.
You need more staff like her in your salons.

13 June 2026
Unprompted review
Rated 1 out of 5 stars

The highlights were done on my hair

The highlights were done on my hair - it was nice and then the tonner on top of my hair made my hair totally gray. I was not sked what kind of tonner I prefer, and now after 5 washes I still have super gray hair. Also, there was no mask to make my hair more silky. Believe that this experience can help this place become better. And as an advice to visitors, when master says that she will put tonner on your hair, clarify what kind of tonner))))

13 June 2026
Unprompted review
Peter Mark logo

Reply from Peter Mark

Peter Mark are happy to investigate the issue you have raised.
Please contact us at enquiries@petermark.ie. with the details of your appointment -name, salon visited and date of visit to allow us to review and assist further

Rated 5 out of 5 stars

Thank you Karen and Michelle.

Karen is my stylist and yesterday she took time to ensure I was happy with what we would do about colour and cut. I always find Karen professional and helpful. Michelle did my colour really well and timed for it to be brought through. Again professional and helpful. Thank you both.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

Can't highlight how lovely and…

Can't highlight how lovely and welcoming the staff are. I've been to a good few peter marks and I have to say all the team are so professional here and can't do enough to help you have a great experience.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

1st visit to Wexford salon and was very…

1st visit to Wexford salon and was very happy with service and end result.Staff very friendly. Chloe and Teresa looked after me very well. Teresa really listened to what I was looking for gave me good advice and I was really happy with the result. I will be back.

13 June 2026
Unprompted review
Rated 5 out of 5 stars

I have been getting Mairead to cut my…

I have been getting Mairead to cut my hair for a few years now and she’s never failed to deliver what I want. My last visit was March 2nd and my hair had grown so quickly in that time. It was just a normal wash, cut and blow dry. It helps this menopause hair of mine to feel like my hair again if that makes sense. 10/10 would highly recommend

12 June 2026
Unprompted review
Rated 5 out of 5 stars

loved my time in here !

My experience from start to finish was great. I was really unhappy with my hair until my appointment with Rebecca who took the time and care to really look after my hair she chose the perfect colours for what I was looking for and made my hair turned out great! From the cups of tea to the massage chairs while getting my hair washed it was just a 10/10 experience overall !

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Great service at Forestside

Have been going to Lauren at PM Forestside for years. Always exceptional service from the team but especially Lauren who is fantastic. I wouldn’t trust anyone else with my hair!

12 June 2026
Unprompted review
Rated 5 out of 5 stars

Attended for colour and cut

Attended for colour and cut - excellent service as usual. Chloe washed my hair and she always does such a really thorough job - she is always very pleasant and attentive and even made me a second cup of coffee. I travel a distance to Peter Mark in Lisburn as Lynsey cuts a super graduated bob and is a fantastic colourist. Well worth travelling for! Always find a warm welcome from Emma at reception too. Many thanks to a great all round team!

10 June 2026
Unprompted review

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