Peter Mark Reviews 

474
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 249 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their friendliness, knowledge, and professionalism, often highlighting their ability to provide excellent advice and service. Many people appreciate the welcoming atmosphere and the personalized approach, making their visits relaxing and enjoyable. The overall user experience is frequently described as exceptional, with many feeling revitalized and happy with the results. However, some customers also noted dissatisfaction with the product and quality of service, citing instances where their desired cut or color was not achieved. A few other people also felt that some staff members were rude or inattentive, leading to unpleasant experiences and frustration.

What people talk about most

Staff

People report positive experiences with staff, often highlighting their professionalism, friendliness, and... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the staff's... See more

Product

Reviewers highlight ambiguous aspects of product experiences, with some customers praising the appearance of... See more

User experience

Customers consistently note positive experiences with user experience, often describing it as fabulous,... See more

Quality

Users describe ambiguous interactions with quality, with many customers expressing delight with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is a great salon (Lisburn). Staff really friendly and knowledgeable. Their expertise and service is second to none. Debbie did my colour, trim and blow dry to perfection. Stephen is magnificent... See more

Rated 5 out of 5 stars

Leanne has been doing my hair about one and a half years now. She always listens and advises me well. Music is always good and generally enviroment pleasant. Care needed on cash register as 3 ti... See more

Rated 5 out of 5 stars

Appointment at 09.15. Was taken almost immediately and had my hair washed and a lovely conditioning treatment applied. The accompanying head massage was heavenly. Neval came to dry and style my hair... See more

Rated 5 out of 5 stars

My beautiful daughter treated me to a colour and cut with the ever-lovely and talented Lauren at Peter Marks, Grafton Street, today. She has done my hair before and I can't recommend her highly enough... See more


Company details

Written by the company

Peter Mark Hair


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

474 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(474)

270 reviews in the last 12 months

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Rated 5 out of 5 stars

Price increase

My hairdresser is great, but unfortunately when I went to pay yesterday I couldn't believe that the cost for my cut and blow dry went up by £6 to £58.50. I have short hair and get me haircut every 5-6 weeks so I really don't know if I can justify the cost. Looks like I may have to look elsewhere to get my haircut.

26 June 2026
Unprompted review
Rated 5 out of 5 stars

Would recommend !

Really pleased with my wash/cut/blowdry today with Dearbhla, she is very friendly, efficient and a great overall stylist. I would highly recommend!

25 June 2026
Unprompted review
Rated 5 out of 5 stars

Overall great experience

Overall great experience. I arrived at the salon just in time & was taken right away. I was offered a prior consultation & the stylist was very helpful & listened to what I was looking for. I was offered refreshment which was very welcome as it was a very warm day. The result was a lovely haircut which I was very happy with.

22 June 2026
Unprompted review
Rated 5 out of 5 stars

Cut with Personality

Prompt attention , my request was met with understanding and I am very happy with the resulting cut I came away with. Brian’s conversation is stimulating ,interesting while not being boring or intrusive. It feels like a short , chat experience while getting the results I need. A calm and relaxing environment.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

Great hairdresser

Leanne has been doing my hair about one and a half years now. She always listens and advises me well.
Music is always good and generally enviroment pleasant.

Care needed on cash register as 3 times I have been over charged,once for cut I didn't receive once for long hair colour my hair is shoulder length ,the other i don't remember.
Overall I love the saloon.

23 June 2026
Unprompted review
Rated 5 out of 5 stars

First visit to Forestside Salon

First visit to Forestside Salon. Dylan & Helen were both welcoming, friendly & professional throughout. Dylan - fantastic at foils/colours, Helen amazing knowledge & guidance in addressing any concerns re cut & styling. A fluent and well organised team & Salon! Many thanks to you both.

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great hair stylists, most professional

Sarah has been working on my hair for the last couple of years and she has done wonders for it. She has always given me great advice and been honest about the condition of my hair, good or bad, and everything she has said and done has been appreciated. I have to say I had the privilege of getting my hair done by Tyler too once and he also did an amazing job and gave great advice. I come out of this salon feeling brand new every time. Thanks loads!

18 June 2026
Unprompted review
Rated 5 out of 5 stars

My wife and I both had appointments…

My wife and I both had appointments with our usual stylist Susan. She is a hair magician. Professional, great craic, always listens to what we want but gives great advice on what will suit us.
Dylan did a great job of colour application too.

17 June 2026
Unprompted review

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