PAYNTR ™ Reviews 

191
TrustScore 3.5 out of 5

3.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 45 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently praise the products, especially the shoes, for their excellent quality, design, and comfort. Many consumers also highlight the fast and prompt delivery service, often receiving their orders quickly. However, some customers noted concerns regarding product durability, citing issues like peeling labels, uncomfortable designs, and internal heel structures failing prematurely. A few others experienced inconsistent delivery, including slow shipping, non-receipt of orders, or difficulty tracking packages. Additionally, some reviewers mentioned that products might not be true to size, occasionally requiring exchanges or ordering a size up.

What people talk about most

Product

Consumers generally express satisfaction with the product, often praising its quality, comfort, and... See more

Quality

Users describe ambiguous interactions with quality, with many reviewers praising the excellent quality,... See more

Delivery service

Reviewers mention positive feedback about delivery service, with many praising the quick and fast delivery... See more

Order

Customers had ambiguous experiences with their orders, with some expressing frustration over delayed or... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Quick delivery, excellent product ( perfect fit if you follow the advice and order 1 size larger than normal)

Rated 5 out of 5 stars

I had a great experience my only challenge was I was unable to track my package but it was delivered on time (before scheduling) thank you very much for your services!!!!!!

Rated 5 out of 5 stars

They haven’t arrived yet :) evri haven’t delivered them yet. Plus it’s the winter so I cant actually test them, but I’m Sure these are a great product! I trust the brand.


Company details

  1. Cricket Shop

Information provided by various external sources

Payntr are an independent UK cricket brand specialising in professional and innovative game changing cricket products.


Contact info

3.6

Average

TrustScore 3.5 out of 5

191 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.6

All reviews

(191)

42 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent first experience

Great product, good value and excellent service, including communication and delivery.
Always nervous about using a new retailer online, but very impressed.

20 June 2019
Unprompted review
Rated 1 out of 5 stars

Good idea, cheap materials

I bought a pair of their shoes during their sales. The laces are tied using cheap plastic "lace holes" with the top one breaking on first use.

On contacting customer service I was instructed on how to tie shoe laces, something I thought I have mastered 30 years ago? So arrogant.

I was then told to just use the next lace hole down. Never mind the actual faulty product. Well, I did this and the next hole down is already ripping through, only a millimetre or so before it'll be broken as well.

On doing some more digging it is clear that this is a known issue and a design flaw and they admitted as much saying they were aware of some shoes breaking.

The shoes look awesome. Just a shame they are clearly made using the cheapest available material.

So overall for what you pay, definitely not worth the price.

27 February 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look