ParrotUncle Reviews 88

Reply from ParrotUncle

Mar 10, 2026

Dear Debbie,

Thank you so much for taking the time to share your 5-star review! We're delighted to hear that your ordering and delivery experience went smoothly with no issues.

Providing a seamless experience from purchase to delivery is exactly what we strive for, so your feedback means a lot to our team.

We truly appreciate you choosing Parrot Uncle and hope you enjoy your ceiling fan for many years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 10, 2026

Dear David,

Thank you so much for taking the time to share this excellent 5-star review! We're thrilled to hear that your shipping experience was on point with no delays, and that the fan arrived exactly as described.

It's especially rewarding to know that you found the instructions clear, assembly easy, and the airflow great. We design our products with the customer experience in mind, and your feedback confirms we're on the right track.

We truly appreciate you choosing Parrot Uncle and hope you continue to enjoy your fan for years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 10, 2026

Dear S Burk,

Thank you so much for taking the time to share this fantastic 5-star review! We're thrilled to hear that your ordering experience was easy and that Mike provided such great service.

We'll be sure to pass along your kind words to Mike—he'll be delighted to know he made your experience so positive. Knowing that you're already planning to purchase more fixtures is the highest compliment we could receive!

We truly appreciate your trust in Parrot Uncle and look forward to serving you again soon!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 10, 2026

Dear Randy,

Thank you so much for taking the time to share your 5-star review! We're delighted to hear that the remote control replacement is working great for you.

Providing quality replacement parts that function perfectly is important to us, and we're glad we could help get your fan back in full working order.

We truly appreciate your business and hope you continue to enjoy your fan for years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 10, 2026

Dear Kimberly,

Thank you so much for taking the time to share this absolutely wonderful 5-star review! We are thrilled to hear that you love your new ceiling fan and especially appreciate the most beautiful glass bulb—it's those details that make all the difference.

We're delighted that your experience was seamless from start to finish: simple purchasing, quick shipping, and easy installation. Knowing that the fan/light functions just as you hoped and that you had a great experience truly means the world to us.

Your description of finding "just what I was looking for" is the best compliment we could receive. Thank you for choosing Parrot Uncle to brighten your space!

Warmest regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 10, 2026

Dear Andy,

Thank you so much for taking the time to share your 5-star review! We're absolutely thrilled to hear that you're impressed with your fan and that it's moving plenty of air with no wobbles.

That smooth, wobble-free performance combined with powerful airflow is exactly what we design for, so knowing we hit the mark for you is incredibly rewarding. We truly appreciate you choosing Parrot Uncle.

We hope you continue to enjoy your fan for many years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Published Mar 10, 2026

Dear Ernest,

Thank you so much for taking the time to share another 5-star review! We're absolutely thrilled to hear that this is your second time purchasing from us and that we've delivered a 10/10 experience—again.

Having repeat customers like you is the highest compliment we could ever receive. It tells us we're doing something right, and we're so grateful for your continued trust in Parrot Uncle.

We truly appreciate your support and look forward to serving you again for your next project!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Mimi,

Thank you so much for taking the time to share your review and for the 4-star rating! We're delighted to hear that you found our product cost-effective, beautiful, and that delivery was quick—that's exactly the experience we strive to provide.

We also sincerely appreciate your honest feedback regarding the chain length. We understand how frustrating it can be when a fixture doesn't hang exactly where you need it to, and we apologize for any inconvenience this has caused.

Good news: We do offer additional chain lengths as accessories! Please contact our customer service team directly at Support@parrotuncle.com or 888-275-3352, and they will be happy to help you find the right chain extension to lower your chandelier to the perfect height.

Your feedback is valuable in helping us improve, and we'll certainly take this into consideration for future product planning.

Thank you again for choosing Parrot Uncle. We hope you continue to enjoy your beautiful chandelier for years to come!

Warm regards,
The Parrot Uncle Team

Reply from ParrotUncle

Mar 2, 2026

Dear Rita,

Thank you so much for taking the time to share such a lovely 5-star review! We are absolutely delighted to hear that you're enjoying the beautiful lighting, quality craftsmanship, and reasonable prices of your purchase.

It means the world to us that you've already shared our shop with friends—word-of-mouth recommendations from happy customers like you are the greatest compliment we could ever receive. We're also thrilled to know that you plan to be a repeat customer. We can't wait to serve you again!

Our team works hard to deliver products that brighten homes and bring joy, and your feedback tells us we're on the right track.

Thank you for choosing Parrot Uncle. We look forward to helping you find more beautiful pieces for your home in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Michael,

Thank you so much for taking the time to share such a thorough and thoughtful 5-star review! We truly appreciate customers like you who provide such detailed feedback—it's incredibly helpful for us and for future shoppers.

We're thrilled to hear that your two 100" fans arrived quickly before Christmas and are now working flawlessly in your garage. Your description of the airflow as "more like a breeze" that keeps air circulating without blowing things around is exactly the kind of gentle yet effective performance we design for. It's especially wonderful to know they're already helping move heat off the ceiling down to the floor during these cooler months—and that you have a plan for reversing them when warmer weather arrives!

We're also delighted that you found:

Installation is straightforward with good hardware and instructions

Remote control working from a good distance

Flexibility to operate both fans together or independently

The fact that you've had them running 24/7 for weeks without issue speaks volumes about their reliability. We appreciate your honest note about longevity, and we're confident in our quality—but please know that if any issues ever arise, we're here for you.

Thank you for choosing Parrot Uncle for your garage. We hope these fans serve you well for many years to come, and we look forward to hearing from you again—hopefully just to share more good news!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Suzanne,

Thank you so much for your wonderfully enthusiastic 5-star review! We're absolutely delighted to hear that you are "Very Very Please!!" with your purchase.

Knowing that everything was exactly as described and that the product looks just as good as the ones they're modeled after is the highest compliment we could receive. Our team works hard to deliver quality and design that lives up to expectations, and your feedback tells us we're on the right track.

We truly appreciate you choosing Parrot Uncle and hope you continue to enjoy your beautiful new addition for years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Hailey,

Thank you for taking the time to share your experience, and please accept our sincerest apologies for the frustration and inconvenience this has caused. We completely understand your disappointment—receiving a fan without the downrod made it unusable, and then being unable to reach us only made matters worse. This is not the level of service we strive to provide, and we are truly sorry.

To explain what happened:

The downrod was not intentionally left out of your order—it was temporarily out of stock at the time your order was placed, which caused a separate shipping delay. We sincerely regret that we did not proactively communicate this to you. Your attempts to contact us also occurred during the Chinese New Year holiday, when our offices were closed. We began responding to all outstanding inquiries immediately upon our return, but we understand that the delay was unacceptable.

Here is what we have done to resolve your issue:

The downrod order has been canceled

A prepaid return label has been sent to your email. You can return the fan at no cost to you—simply package it up and drop it off at the carrier location

We are grateful that you persisted in reaching out, and we are truly sorry it took a credit card dispute to get our attention. That should never have happened.

If you have any trouble with the return label or need further assistance, please contact our customer service manager directly at Support@parrotuncle.com or call 888-275-3352.

We value your feedback and will use it to improve our communication and inventory processes so this does not happen to another customer. Thank you for giving us the opportunity to make this right.

Sincerely,
The Parrot Uncle Customer Service Team

Reply from ParrotUncle

Mar 2, 2026

Dear GreeneCarol,

Thank you so much for taking the time to share your 5-star review! We're glad to hear that the remote you needed arrived and is working perfectly for you.

Providing the right parts and ensuring they function as expected is always our goal, and we're happy we could deliver that for you.

We truly appreciate you choosing Parrot Uncle and hope you continue to enjoy your fan for years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Lesley,

Thank you for taking the time to share your feedback and for recognizing the good quality of our product. We truly appreciate your honesty.

We are sincerely sorry to hear that your emails to our support team went unanswered. This is not the level of service we aim to provide, and we apologize for the frustration this caused.

Your emails were received during the Chinese New Year holiday, when our offices were temporarily closed and response times were delayed. While this explains the gap in communication, we understand that it does not excuse the fact that you were left waiting without a reply. We have since returned to full operations and are actively working to ensure all customer inquiries are handled promptly.

If you still have any unanswered questions or need assistance with your product, please don't hesitate to reach out to us directly at Support@parrotuncle.com or 888-275-3352. We are here to help and would welcome the opportunity to provide you with the support you deserve.

We value your business and hope to serve you better in the future.

Sincerely,
The Parrot Uncle Customer Service Team

Reply from ParrotUncle

Published Mar 2, 2026

Dear Brian,

Thank you so much for taking the time to share this fantastic 5-star review! We are absolutely thrilled to hear that you found the installation simple, the build quality excellent, and that the fan moves plenty of air.

Knowing that we've left you "very impressed" is exactly the experience we strive to create for every customer. Our team works hard to design products that combine ease of installation with powerful performance, and your feedback tells us we're on the right track.

We truly appreciate you choosing Parrot Uncle and hope you continue to enjoy your fan for many years to come!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Terrell,

Thank you so much for taking the time to share your 5-star review! We're delighted to hear that you were pleased with both our pricing and the package tracking updates throughout the shipping process.

Keeping our customers informed every step of the way is a priority for us, so it's wonderful to know that our communication met your expectations. We truly appreciate your kind words.

Thank you for choosing Parrot Uncle. We look forward to serving you again in the future!

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Updated Mar 2, 2026

Dear Anthony,

Thank you for bringing this to our attention, and please accept our sincerest apologies for this completely unacceptable experience. Receiving two fans with torn packaging—and one with the entire motor missing—is shocking, and we completely understand your frustration. To make matters worse, your attempts to reach us went unanswered for too long, and we are truly sorry for that.

Regarding the delay in response:

Your messages arrived during the Chinese New Year holiday, when our offices were temporarily closed, and staffing was limited. While this explains the gap, it does not excuse the fact that you were left waiting without communication when you needed help most. We have now returned to full operations and are actively working on all outstanding cases—including yours.

Here is the current status of your case: We are actively in email communication with you at primedevelopmentsllc@gmail.com to resolve this matter

We appreciate your patience as we work through the holiday backlog and ensure your issue is fully resolved. If you have any additional questions or need immediate assistance, please reply to our email or contact us directly at Support@parrotuncle.com or 888-275-3352.

Thank you for giving us the opportunity to make this right. We are committed to restoring your trust in Parrot Uncle.

Sincerely,
The Parrot Uncle Customer Service Team

Reply from ParrotUncle

Mar 2, 2026

Dear Louis,

Thank you so much for taking the time to share another wonderful 5-star review! We are absolutely delighted to hear that you continue to find our ceiling fans attractive and effective—and that the 60-inch size is serving you so well.

It means the world to us that you're a repeat customer. Knowing that you trust us enough to return for another fan is the highest compliment we could ever receive. We're also thrilled that the remote is working perfectly for you.

We truly appreciate your loyalty and kind words. Thank you for choosing Parrot Uncle—again! We look forward to serving you for many years to come.

Warm regards,
The Parrot Uncle Team

P.S. We're always here if you need anything! Feel free to reach out at Support@parrotuncle.com or 888-275-3352.

Reply from ParrotUncle

Mar 2, 2026

Dear Veselin,

Thank you for sharing your experience, and please accept our sincerest apologies for the frustration and unacceptable delay you've encountered in trying to return your ceiling fan. We completely understand your anger—repeated emails, unanswered chat attempts, and weeks of waiting for a simple return authorization are not the experience any customer should have.

We want to explain the delay:

Your attempts to reach us occurred during the Chinese New Year holiday, when our offices were temporarily closed, and staffing was limited. While this explains the gap in response, it does not excuse the fact that you were left without any communication for weeks. We have now returned to full operations and are actively working through all outstanding inquiries.

However, we need your help:

After searching our records, we have been unable to locate your order information or any previous emails using the name "Veselin Ganev." This is why you have not yet received a response or return authorization.

To resolve this immediately, please contact us directly with your order details:

Please email our customer service team at Support@parrotuncle.com with the following information:

Your order number

The email address used at checkout

Your full name and shipping address

A brief description of your return request

Once we have your order information, we will:

Generate a Return Merchandise Authorization (RMA) for you promptly.

Provide complete return instructions.s

Explain any applicable return shipping costs based on our policy.

Regarding our return policy:

As stated on our website, returns for non-quality-related reasons (such as "I no longer need it") are accepted within 30 days of receipt, provided the item is unused and in original packaging. For these returns, the customer is responsible for return shipping costs. Our return address is:
17745 E Valley Blvd, City Of Industry, CA 91744

If your return is due to a product quality issue, we will provide a prepaid return label and cover all shipping costs.

We genuinely want to resolve this for you and are ready to help as soon as we receive your order information. Please reach out to us directly so we can process your return authorization without further delay.

Thank you for your patience and for allowing us to make this right.

Sincerely,
The Parrot Uncle Customer Service Team
Support@parrotuncle.com | 888-275-3352

Reply from ParrotUncle

Updated Mar 2, 2026

Dear Barbara,

Thank you for sharing your experience, and please accept our sincerest apologies for the frustration you've encountered. We completely understand your disappointment—receiving your fan without the downrod made it unusable, and being unable to reach a real person for help only made matters worse. This is not the level of service we strive to provide.

Good news: We have already resolved your issue!

A replacement downrod has been shipped to you.

Tracking information has been sent to your email.l

Your replacement is on its way, so you can finally install and enjoy your f.an

Regarding the communication difficulties:

Your attempts to reach us occurred during the Chinese New Year holiday, when our offices were temporarily closed. We sincerely apologize for the delay in response and for the frustration caused by our automated systems. We have now returned to full operations and are actively ensuring all customers receive the support they deserve.

If you have any trouble with your tracking number or need further assistance, please don't hesitate to contact us directly. You can now reach a real person at:

📧 Support@parrotuncle.com
📞 888-275-3352

We truly appreciate your patience and hope you love your fan once it's fully installed. Thank you for allowing us to make this right.

Sincerely,
The Parrot Uncle Customer Service Team