Park Cameras Reviews 

18,161
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of products, often finding items, especially used ones, to be accurately described or even better than expected. People frequently highlight the fast and prompt delivery service, noting that items arrive quickly and are very well packaged. The company's service is also highly regarded, with many appreciating the knowledgeable staff, fair pricing, and efficient processes for both purchases and trade-ins. Reviewers find the prices competitive and fair across an extensive range of products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as "like new," "mint," or... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Price

People report positive experiences with price, often finding quotes and prices to be significantly better and... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.9

All reviews

(18,161)

1,465 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have made a number of purchases/

I have made a number of purchases/
exchanges with Park Cameras, especially
over the last eight years, & always have been very pleased with the quality of
equipment supplied & service provided.

One of three or four major photo dealers in the UK that I always turn to first for any purchases. Many thanks to Park Cameras.

3 July 2026
Unprompted review
Rated 5 out of 5 stars

Putting kit up for offer was easy & I…

Putting kit up for offer was easy & I got a really good offer from the Parks team the same day. I accepted the offer & they walked me through the process & arranged courier. They let me know as soon as they received the kit & within a couple of hours they had checked it out and confirmed the offer. I accepted & the money was in my bank later that same day. Excellent!!

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful and lovely to work with

I contacted Park Cameras about selling some used camera equipment and they were incredibly responsive and helpful. They gave a very fair price for the equipment and made the whole process incredibly easy and smooth. I would definitely use them again and would recommend.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Recommend and would use again.

This is my third lens that i have traded in with Park Cameras this year. They always offer a fantastic price compare to many other companies.

The services is fast and straight forward from quoting to receiving the item and sending out the payment.

Slight negative is that they stopped collection to Northern Ireland which I had to ship the item myself and made sure that the postage covered the cost of the item I'm sending which was a little costly.

The user account on the website needs improved as most times when I log in, I can't see any trade in items that have already been quoted so it wasn't easy to keep track of the status.

A quick email is usually enough to get an update but hopefully see these issues fixed in future.

10 July 2026
Unprompted review
Rated 5 out of 5 stars

Best Price Offered. Excellent Service

I decided to sell my camera as it simply wasn’t getting the use it deserved. Before committing, I checked at least seven or eight different companies and obtained quotes from each. Park Cameras offered the best price by a clear margin.

I had a couple of questions before sending the camera, and when I called they answered within a few rings and were friendly, knowledgeable and very helpful. They arranged a tracked collection, and just two days after receiving the camera they completed their assessment and paid the money into my account by BACS.

The whole process was quick, straightforward and completely hassle-free. Best price, excellent communication and incredibly fast payment. I couldn’t have asked for a better experience.

Thank you so much. Highly recommended.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Professional, quick

Hi, I have used Park Cameras for over the year now. They are very professional. I traded in my old camera and some lenses. I will buy from them again and I am looking forward to it.

6 July 2026
Unprompted review
Rated 5 out of 5 stars

Shipped quickly

Shipped quickly. Exactly as described. Packed well all in recyclable packing.
First time ordering but I'll check next time I need photography things.
Much better product than what I was looking at on Amazon.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Good deal on second hand Nikon D750

I was looking for a second used Nikon body D750, Park clearly explained that the lowest priced body had been fully tested, but the price reflected the condition of its body. In discussions with them it was clear as a engineer I would be able to reappear it , which I did successfully. It was a good paperchase deal. Alan Oxfordshire.

6 July 2026
Rated 5 out of 5 stars

Nikon Z 14-30 4S

Great buying experience with Park Cameras. Lens beautifully packaged for shipping. Using Park more and more.

6 July 2026
Rated 5 out of 5 stars

Just traded in my old Leica and Nikon…

Just traded in my old Leica and Nikon kit in, I have to say Park Cameras made the experience very simple and efficient. With total transparency, which was very reassuring. Very fair on there assessment, and prices given.
Well done Park Cameras, I look forward to doing business again.
Rob Sowerby

7 July 2026
Unprompted review

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