Park Cameras Reviews 

18,158
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 1,461 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality and condition of products, often finding items, especially used ones, to be accurately described or even better than expected. People frequently highlight the fast and prompt delivery service, noting that items arrive quickly and are very well packaged. The company's service is also highly regarded, with many appreciating the knowledgeable staff, fair pricing, and efficient processes for both purchases and trade-ins. Reviewers find the prices competitive and fair across an extensive range of products.

What people talk about most

Product

Reviewers mention positive feedback about product quality, often describing items as "like new," "mint," or... See more

Delivery service

Consumers find delivery service to be highly satisfactory, frequently highlighting its speed and efficiency.... See more

Service

Clients share positive opinions on service, consistently praising its speed, efficiency, and professionalism.... See more

Price

People report positive experiences with price, often finding quotes and prices to be significantly better and... See more

Quality

Users describe positive interactions with quality, consistently expressing satisfaction with the condition of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more

Company replied

Rated 5 out of 5 stars

Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more

Rated 5 out of 5 stars

I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more

Company replied

Rated 5 out of 5 stars

Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more

Company replied


Company details

  1. Photo Shop
  2. Binoculars Store
  3. Camera Store
  4. Electronics Company
  5. Photo Lab
  6. Telescope Store

Written by the company

Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.


Contact info

4.9

Excellent

TrustScore 5 out of 5

18K reviews

5-star
4-star
3-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 96% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(18,158)

1,465 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Nice and fast!

This was a nice purchase as the website description was properly accurate and the measurements included were spot on. The delivery was pretty fast, too, so it was an all-in-all good experience

20 July 2026
Rated 5 out of 5 stars

Great products and service

Great products and service. Got a great price for the lens that I needed. Posted quickly and well packaged. Wouldn’t hesitate to shops here again, thank you.

5 July 2026
Rated 5 out of 5 stars

Top notch

Very friendly knowledgeable staff. Great discount and a far better trade-in price than MPB offered. Online ordering and delivery is all seamless and efficient. Their open days a well worth a visit too.

20 July 2026
Unprompted review
Rated 5 out of 5 stars

Great product and great service.

Recently, I've ended up doing so many reviews about poor products and services that it's nice to have the opportunity to do a good one. I've used Park Cameras extensively for both new and second hand camera equipment, recently purchasing a lens that was described as in "Excellent" condition. If it had been described as "Mint" I'd have been satisfied so it's nice to receive a product that was undersold and overdelivered.

The price I paid was also comparable with the prices that the same lens was being sold on eBay for - so buying from Park rather than on eBay was a bit of a no-brainer.

Finally, the lens arrived exactly when expected and was well-protected in the packing. Thank you Sam.

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Park Cameras; Great service.

I was very pleased to see that Park Cameras had the Ricoh G4M in stock and could deliver by the next day. Everything went to plan including reassuring updates from Park Cameras and the delivery firm. Great service!

20 July 2026
Rated 5 out of 5 stars

Fantastic

Fantastic! I probably could have gotten a bit more selling it on eBay or Vinted but the quote from Park was one of the highest - In fact about 20% higher than the ones being aggressively advertised on social media sites. The experience was seamless - the package was collected from my house and the money was in my account in 3 days. Great service and completely hassle free. I only had pushed they took more products, I would not bother going anywhere else. Top notch

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very efficient trade-in

I have just traded-in my unwanted camera equipment. The whole process was very efficient and with very prompt communication. I have no hesitation in recommending Park Camera's good service.

16 July 2026
Unprompted review
Rated 2 out of 5 stars

Questionable grading

Sent a camera into trade which I purchased from them in excellent used condition. I have used it very little and is in the same condition as I received it, alittle cleaner intact. I graded it as excellent as that is what they sold it to me and it's the same condition. They have graded it on inspection as only good. I have looked at the same camera they have for sale in excellent condition. Mine is better than most they have listed in excellent condition

8 July 2026
Unprompted review
Park Cameras logo

Reply from Park Cameras

Hi Dave,

Thank you for taking the time to leave your feedback.

We're sorry to hear about your experience.

We'd like the opportunity to investigate what happened, but we need some more information so we can locate the buy in.

Once we’ve got your order details so we can look into this for you and assist further.

Thanks,

Javier and CC Team

Rated 5 out of 5 stars

Excellent customer service

I went into the store with my daughter to consider alternative brands and camera options, the staff were very knowledgeable and patient.
They didn’t just thrust the most expensive camera they gave great advice for us to consider and didn’t lose patience at anytime remained professional and friendly.

12 July 2026
Unprompted review
Rated 5 out of 5 stars

Zoom recorder

Arrived a day late but all is fine very pleased with purchase need to look instructions up online for use did buy a case to safe keep well worth it.

13 July 2026

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