I like Park Cameras very much and have dealt with them on several occasions. They have a good range, knowledgeable staff and are worth visiting if you live near and wish to see or talk about photo... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Whole process from selecting what camera I have to shipping it with DPD collecting from my door has just been so easy. Old camera shipped, new camera bought and delivered, confirmation of trade in pri... See more
Company replied
I found the experience of trading in my old Nikon equipment very easy. The drop down menu helped and anything else went under a separate heading with a potential offer later. I received an offer, a re... See more
Company replied
Park Cameras were absolutely great. Very quickly valued the cameras we wanted to sell and answered all our questions along the way. Arranged for a DPD pick up, which happened very swiftly and inspecte... See more
Company replied
Company details
Written by the company
Park Cameras is the UK's largest independent photographic retailer, with an easy-to-use online shop and two huge stores in Central London and West Sussex. Since 1971 we've been offering unbeatable service and the best prices to photography & video professionals and enthusiasts nationwide.
Contact info
York Road, Victoria Business Park, , RH15 9TT, Burgess Hill,, United Kingdom
- 01444 237070
- sales@parkcameras.com
- www.parkcameras.com
4.9
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good deal on second hand Nikon D750
I was looking for a second used Nikon body D750, Park clearly explained that the lowest priced body had been fully tested, but the price reflected the condition of its body. In discussions with them it was clear as a engineer I would be able to reappear it , which I did successfully. It was a good paperchase deal. Alan Oxfordshire.
6 July 2026
Reply from Park Cameras
Thanks for the review, it is much appreciated.
Chris & Used team.
Reply from Park Cameras
Thanks for the review :-)
Nikon Z 14-30 4S
Great buying experience with Park Cameras. Lens beautifully packaged for shipping. Using Park more and more.
6 July 2026
Reply from Park Cameras
Thanks for the review, it is much appreciated.
Chris & Used team.
Just traded in my old Leica and Nikon…
Just traded in my old Leica and Nikon kit in, I have to say Park Cameras made the experience very simple and efficient. With total transparency, which was very reassuring. Very fair on there assessment, and prices given.
Well done Park Cameras, I look forward to doing business again.
Rob Sowerby
7 July 2026
Unprompted review
Reply from Park Cameras
Thanks for the review, it is much appreciated.
Chris & Used team.
I had to part exchange quite a bit of…
I had to part exchange quite a bit of camera gear for a new kit . Richard looked after me very well and patiently - quiet efficiency- thank you Richard
7 July 2026
Unprompted review
Reply from Park Cameras
Thanks for the review, it is much appreciated. Will pass on your kind comments to Richard, he will be delighted to have been of help :-)
Chris & Used team.
5 stars as always
5 stars as always. What I wanted was in stock, price was very competitive and delivery as quick as I could possibly want
6 July 2026
Reply from Park Cameras
Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.
My lens arrived very quickly and is in…
My lens arrived very quickly and is in the condition I expected. This is my second time buying from them with this same experience.
6 July 2026
Reply from Park Cameras
Thanks for the review & feedback, it is much appreciated.
Chris & Used team.
Reply from Park Cameras
Thanks for the review :-)
Service at its best
Simple to order, shipped and delivered exactly as stated. As it always is!
6 July 2026
Reply from Park Cameras
Thanks for the review :-)
Excellent service from trade-in of…
Excellent service from trade-in of existing equipment to delivery of my new camera and accessories.
Kept informed of progress at all times and any queries were answered promptly, professionally and courteously.
26 May 2026
Reply from Park Cameras
Thanks for the review, it is much appreciated.
Chris & Used team.
I am very pleased with the used…
I am very pleased with the used Fujifilm XF 16-50 lens I purchased from Park Cameras. The lens was listed on Camera Price Buster as “Like New” and at a great price. The lens I received was boxed and in “Mint” condition, with all caps and manual. I would have no hesitation in buying used equipment from Park Cameras again.
18 June 2026
Unprompted review
Reply from Park Cameras
Thanks for the review, it is much appreciated.
Chris & Used team.
Exceptional products
Exceptional products. Easy to choose from web site. Quick delivery. I bought the Hawk vantage 10x42 binoculars. Very impressed with them. Definitely recommend.
6 July 2026
Reply from Park Cameras
Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.
Always a pleasure to buy used items.
I have purchased, quite a few used photographic items from Park Cameras over the years, and have been really pleased with descriptions, delivery, communication and packaging.
Would highly recommend.
6 July 2026
Reply from Park Cameras
Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.
'Only' bought a battery
'Only' bought a battery: but the fact is it's been unavailable for years and a second hand one was useless but now I'm able to use my camera again — much better than mobile phone!
6 July 2026
Reply from Park Cameras
Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.
Item exactly as required
Item exactly as required, delivery ok. Would have benefitted from basic tracking but otherwise great.
6 July 2026
Reply from Park Cameras
Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.
it was a great service and arrived on…
it was a great service and arrived on time and well packaged.
well done Park Cameras.
6 July 2026
Reply from Park Cameras
Thanks for taking the time to leave us a review :-)
Gosia & Customer Care Team.
Reply from Park Cameras
Thanks for the review :-)
Always good service and fast next day…
Always good service and fast next day delivery that arrives well packaged.
Love chat feature on website as team always happy to help and give advice before purchase.
6 July 2026
Reply from Park Cameras
Hello Bryan
Thank you for the lovely review.
Park Cameras Team
Canon 6D mk2 body
Great service. Item was dispatched promptly in a well protected packaging . Arrived in great conditions, as described in the post. I have already used the camera couple of times, and so far I don't have any complain. I knew already ParkCameras, as I have been a customer already, and I always pleased with their service and professionalism. Highly recommended
15 June 2026
Reply from Park Cameras
Thanks for the review, it is much appreciated.
Chris & Used team.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.