Can't praise Karen Aspinall highly enough. Totally knowledgeable, full of ideas, checks in to wish us a happy holiday and then really interested when we get back. Booked three cruise holidays now w... See more
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Established by James Cole the founder of many of the top cruise retail companies in the UK - Panache Cruises is a specialist in Ultra Luxury cruises and expedition cruises. Exceptional customer service with exclusive deals from the worlds most prestigious cruise lines
Contact info
Strawberry Fields, PR7 1PS, Chorley, United Kingdom
- 01615138200
- info@panachecruises.com
- www.panachecruises.com
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Replied to 37% of negative reviews
Typically replies within 1 week
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Robert was a very competent and…
Robert was a very competent and efficient consultant. He answered all my questions to the full and could not have been more helpful.
Kelsey was very polite
Kelsey was very polite, efficient and helpful. I would be more than happy to book with her again. Thank.

Reply from Panache Cruises
First time cruisers
First time cruisers and therefore the first time we have used Panache Cruises
Karen was excellent guiding us through the process, she arranged the cruise our flights, accommodation and transfers, basically did everything for us
We are now very much really looking forward to our Mediterranean cruise on Explora 1
Olga was very professional and made our…
Olga was very professional and made our booking process very easy.
Second booking.
Just booked our second cruise with Panache, this time with Karen. As with our previous booking through Lucy, we've found Panache to be very efficient at what they're doing, fully communicative and helpful with what we're trying to do. Very responsive to our enquiries and would recommend this company to anyone as they really do seem to be on the ball. Our first actual cruise is in September so this is purely 8n response to the booking procedures. Thank you Karen for all your help in making this happen.
Excellent price and service from Jill
Excellent price and service from Jill, who measured me and gave me confidence about the service I would receive, matching that of my usual independent TA. I was very pleased with her service and the price quoted.
Thank you, Jill Patterson!
Booking made easy!
From initial "showed interest" to final booking all my questions were answered without delay & the final booking telephone conversation went so smoothly I would have no hesitation in recommending Panache Cruises; and their final price was cheaper than booking direct through Riviera.
Panache Cruises: Excellent support and advice from Jack…
Excellent support and advice from Jack Busby. Proactive, efficient and very clear on the various options to meet our specific requirements. Would have no issue with recommending Jack and Panache Cruises.
Katy has booked another cruise!
Katy has booked another cruise for us and has been great contacting the line to clarify and resolve issues. Panache has been my preferred agent for several years and reliable for price and service.
Elitsa was 10/10
Elitsa was 10/10 - nothing was too much trouble - she always took on board my requests and was extremely patient.
Olga was fantastic
Olga was fantastic. She has great customer service and always gets promptly back to us. We would certainly recommend Olga for any future cruising. Panache Cruising is now our preferred cruise company.
Olga was fantastic very thorough great…
Olga was fantastic very thorough great to deal with and very responsive.
Excellent booking experience
Jill was very responsive and helped with a last minute booking, which was done seamlessly. The process was easy and she advised on cabins, transportation to and from the ship, and was a pleasure to deal with. Highly recommended.
Louis Barlow we booked our holiday she…
Louis Barlow we booked our holiday she very good explain everything for our holiday
Fantastic personal service- would…
Fantastic personal service- would recommend Panache to anyone thinking of cruising .
Friendly ,knowledgeable top drawer service.
Our booking experience with our recent cruises, one of which was complicated, was made easy and stressless by Catherine Divan. She was professional, friendly and tenacious with the Cruise line. Going above and beyond to help us get the cruises we wanted at the right price. I would highly recommend Catherine as a go to Advisor.
Booking with Panache - very aptly named!
We have booked a couple of cruises via Panache now. Not only do they manage to get us an excellent price but on one occasion, more on board spend (thank you Georgia). More importantly though is the individual and personable care and attention they give us. Recently, I had the absolute pleasure to deal with Karen Aspinall, who is not only efficient - going above and beyond to get us what we need, but also she has a great sense of humour. I’ve absolutely loved booking with you Karen; thanks a million for sorting everything out, despite my hundreds of questions. You’re an absolute star and an asset to Panache.
Friendly, proactive and great pricing
Susan was very helpful and proactive in helping us book our cruise for next year to celebrate a milestone birthday. She even worked on it after hours to secure our requested cabin. All questions were answered promptly and pricing was very competitive with bonus cabin credits as well. Thank you Susan, your help was greatly appreciated and we look forward to hearing from you when our land tours can be booked.
Helen was extremely helpful in all…
Helen was extremely helpful in all aspects of my enquiry and subsequent booking. She voluntarily explored areas of cost saving and additional benefits of which I was unaware. Her follow up emails were comprehensive and factual. I have already recommended Helen to several friends. Excellent service. Thank you.
Very fast respone to enquiry.
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