I would normally give Outwell 5 but my latest order it went wrong at first I was told my parcel air bed pump had been delivered. Which it had not it turned out that the courier wouldn’t skip it becau... See more
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Unforgettable Outdoor Family Moments We believe camping is for everyone and will inspire families to enjoy outdoor living. By bringing a complete range of innovative, premium equipment to the market we continuously shape the future of family camping in Europe. Taking the heritage of Scandinavian design and as the leading innovative family camping brand our knowledge and insight secures the foundation for unforgettable outdoor moments.
Contact info
Kornvej 9, DK-7323, Give, Denmark
- +45 7050 5900
- customerservice@outwell.com
- www.outwell.com
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Replied to 53% of negative reviews
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Very good communication and spare part…
Very good communication and spare part supplied quickly.
My order was delivered in time and with…
My order was delivered in time and with zero demage.
Happy with the service from Outwell.
I was familiar with the chair which I bought from previous experience hence I am quite happy with it.
For some reason it disappeared from the market and I have found it on Outwell's website as a preorder only.
Once I preordered it, the next day I payed for it and a day later the chair has been shipped. To this day I am not sure why it was listed as pre-order. Nevertheless happy with the whole experience
Self Inflating Mattress
I bought a Dreamcatcher and a Nirvana, self inflating mattresses. Both now deflate over night after only three years and six trips. They were both well look after. It seems like a manufacturing fault.

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Dreamcatcher airbed failing
I have had 2 Dreamcatcher XL Air mattresses very expensive as they only lasted a couple of days into a week's trip such a shame work well and feel comfortable when they work
Can't pitch the tent
The instructions make no sense so the tent is useless. What a waste of money.

Reply from Outwell
Fantastic product and rapid delivery
It’s a good make
It’s a good make, unfortunately being in the UK it’s taken time to get here, and we cannot trace the parcel even with the parcel force tracking number

Reply from Outwell
I bought the chair for my husband but it might well become my garden reading chair. It is very comfortable…
I bought the chair for my husband but it might well become my garden reading chair. It is very comfortable.
Everything was good and quick.
Rattles like a plastic bag. In slightest breeze.
Bought very overpriced Outwell windscreen windbreak.
To say it's ridiculous is an understatement!!! YouTube show different guide ropes and already attached in videos. It rattled like a plastic bag in the slightest breeze. Poles only allow 2 inches in ground ,who ever thought that was a good idea needs to go back to the drawing board.
Avoid at all costs .... We are waiting response to get money bk. Total waste of time.
New tentVery grateful to Outwell for full…
Very grateful to Outwell for full refund on my tent (as was out of warranty).
Looking forward to getting out and about with the replacement which turned up yesterday. Great customer service guys 👏🏻👏🏻
high quality products
high quality products, well worth the price. delivered as promised. outwell is the first port of call for us when looking for camping products
Quality products, well made and innovative
I have become quite a fan of Outwell products over the past few years, lightweight driveaway awning, sleeping mat and now the Vanbox, cooler bag. This is however the first time that I have ordered directly and was very pleased with the ease of ordering through their site and introductory free shipping. The product arrived within a week from Denmark, was well packaged and arrived in excellent condition. The cooler box fits well between the seats in our camper, is easily accessible and is easily transportable. We are currently using this product for the first time, on our first camping trip of the season, so time will tell re durability, but based on experience with past products I have no doubt that it will perform well.
Still waiting.
Hi. I’m still waiting for the item to arrive, so I’m unable to comment positively at the time.

Reply from Outwell
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