Outwell Reviews 

Excellent quality, easy to assemble and fast delivery. The fremount lake chairs are extremely comfortable and good quality.

All Outwell products are of excellent quality. I have purchased 4 Tetons, two sun loungers, a camping table, two small side tables, a large camping cupboard, a cooler bag and everything is great. BUT I was very disappointed with my intermediate order - I ordered another Berland L camping table from the Outwell website, which I read was resistant to all weather conditions. When I received the table, upon opening the package, I found that it had several defects, without any damage to the packaging, which means that it was not manufactured with quality. The table top was swollen at one end, and the edge along the edge of the table was so crooked, as if it had been done by someone who could do nothing. I immediately took photos and sent them to the Outwell complaints department with a request to return the table and get my money back or a new table. They also asked for photos of the box in which the table was packed. I also sent pictures of the packaging and have been waiting for two days for them to answer me about the procedure for returning the defective product. I really like everything about Outwell and have recommended the products to many of my friends, who were also satisfied. But this time I am disappointed by the poor workmanship of the table and the slow communication with the Outwell team.

They dont answear my emails because of spare part for my chair. It is very very disappointed that i cannot use my chair. That is not a good customer service.

Great products, quick delivery.

very fast, very efficient, everything great

Relatively quick delivery
Tracking information took a while to update
Product is a good quality

Haven't used product yet, but have done a quick test and looks sturdy enough. It arrived in good time and all very easy with the ordering.

Haven't received my order

Prompt delivery of our 2 chairs. As represented in online info, satisfied customer.

Great service, quick and efficient.

The product arrived and communication was great. Thanks

Regular updates in regards to shipping information from start to finish, first class and speedy delivery

Good price, good turnaround on delivery given the overseas nature of it.

I bought an Outwell kitchen table (Outwell Padres). Height adjustable. Aside from bad zippers and bad qaulity control (parts stitched backwards) an unexcusable fault with the cheap plastic height adjusters: with little pressure they drop the table. In my case it nearly dropped boiling pasta water on my kid. Very bad quality! Dangerous product!

The order was dealt with quickly and efficiently. They are professional and good at communicating. My order arrived earlier than I thought it would.

The item I bought from you was excellent

Excellent quality product - well worth the price

I bought a Elmdale 3A tent and carpet, the carpet is advertised as wall to wall, when I put it down onto the floor it is about 6-8" away from the tent walls. This created a trip hazard and is false advertising and wrong. Outwell said it is what it is and thanked me for contacting them. Very poor product and aftercare service, clearly needs a redesign to make it safe and as advertised.

Appalling customer service. I purchased 2 camping chairs one of which has a defect and they have taken weeks and weeks to respind then only offer me an £11 voucher rather than replace the defective item.

Very good communication and spare part supplied quickly.