Outpost Workshop Reviews 

478
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and craftsmanship of the products, noting that items like branding irons and stamps are well-made, robust, and produce precise, crisp results. Many people are delighted with how accurately their designs and logos are reproduced, often exceeding expectations. The service is also frequently highlighted as brilliant, with efficient turnaround times and helpful advice contributing to a positive overall experience. However, some customers also noted significant issues with order processing and communication. Several people experienced considerable delays in receiving their products, with some reporting no response after placing an order and issues with products not being delivered after payment. This lack of communication and extended waiting times led to disappointment and uncertainty for a number of reviewers.

What people talk about most

Product

Users describe positive interactions with product, consistently praising its quality, durability, and precise... See more

Quality

People report positive experiences with quality, highlighting that products like specialist branding blocks... See more

Order

Customers consistently note ambiguous experiences with order fulfillment, with some experiencing significant... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and brilliant service... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After reading all the positive reviews I went with Outpost because I loved the look of the work and we try support other small business owners when we can. Unfortunately we had some delay with our or... See more

Rated 5 out of 5 stars

Absolutely brilliant!! This is the second branding iron I’ve had done, but this time - I went for the electric version which is so much easier and the results are more consistent. My new design came o... See more

Rated 5 out of 5 stars

The custom cut branding set and the stock letter and number set are made very nicely and packaged very well. I am extremely pleased with the results so far. I was surprised to see they are made of bra... See more

Rated 5 out of 5 stars

My father ordered a custom branding iron to use with some of his woodwork and he was VERY impressed. The quality was fantastic and the result was exactly what my father was hoping for. He said it is s... See more


Company details

  1. Manufacturing Service

Written by the company

Outpost Workshop is a small workshop in Liverpool, England specialising in brass stamps and branding irons for leatherworkers and woodworkers.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

478 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(478)

62 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Personalise stamp

5 stars are not enough for this company. I ordered a personalise stamp from here, the quality is amazing and the delivery was so quick. I’ll definitely be using this company again

3 August 2024
Rated 5 out of 5 stars

Wood iron bespoke stamp…

Excellent product excellent customer service answered all my questions promptly and advised me accordingly definitely recommend and will be back to purchase other products

11 July 2024
Rated 5 out of 5 stars

Excellent product and company

I made my first order, which upon delivery I realised I had made a mistake. I contacted them and they were most incredibly helpful. I would highly recommend them to anyone as their work is beautiful. I hope to buy some more of their items soon.

17 June 2024
Rated 5 out of 5 stars

Outstanding

I ordered a stamp - branding iron. I wasn't 100% sure of what I needed, size , depth etc. A member of the team couldn't have been more helpful. The support and guidance was excellent. The branding iron arrived extremely quickly with instructions but there was also the opportunity to use a QR code and get comprehensive instructions to use the iron and attachment. I couldn't be more happy with the product, absolutely fantastic. The quality, workmanship and service were outstanding. Thank you so very much.

29 May 2024
Rated 5 out of 5 stars

Mike is a great person to work on your…

Mike is a great person to work on your brass embossing stamp,if you or him have an issue he gets back to you promptly for a discussion.Workmanship is absolutely stunning and quick.Quality brilliant.Will be ordering more different brass stamps from him.I have also recommended him to others.

29 May 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look